Check Eilat Hotels with Balcony

We had a great passover vacation here and we will be coming back for sure, the food was good, the staff was nice and the accommodation was warm and professional. The pools were safe and clean and the beach was near by.

PROS: Very clean Very friendly staff Nice location: sea view from the room, quiet an relaxed location far away from all the noise and the crowds of the main hotel area Nice and very clean pool Great breakfast CONS: Parking: small parking lot of only 14 cars of which 3 are handicap spots. There are 3 more spots in front of the main door and if all is full you need to park on a white/blue spot (of which there are plenty) and pay city parking of 25 NIS a day. The beach: they have a pretty large shaded area with beach beds and chairs which is free for the guests but there is no hotel supervision and there are people from other hotels using it and it can get busy. Also there is a kite gliding Center near by and when they are active if you in the water you’re afraid if you get one of those huge kites on your head it will not end well. One afternoon those guys from the kite place decided to have a bbq party under the hotel shaded area and they had a boom box with “music” so loud we had to leave and go to the pool. Nobody from the hotel was there to tell them they are bothering us. Bottom line: we’ll go again. We enjoyed the stay. All the cons above will be nice if they can fix but they were not a deal breaker for us.

The hotel is nice ans well located. Lots of families w small children. The best part about this hotel is the staff. Max, at the front desk, was so helpful with several things. He went of his way to assist with things we needed. Also, I accidentally left my Kindle in the room and was already at the bus station. Someone from the hotel brought it to me before I left. Way above and beyond honest and helpful.

Great stuff, with very worm welcome from the first minute. Great location, pretty quiet and at the same time very close to everything. A lot of parking place around. The pool is clean, big, and there is a kids pool as well. Breakfast is very rich and tasty. The Italian restaurant is very tasty. The pool bar has convenient prices. And once again, the stuff is absolutely amazing.

I stayed at the hotel between 17.5 and 21.5. The hotel is outdated, the dining room is reasonable and the pool is standard. However the customer service is very poor. We booked a room for 2 people, arrived two co-workers, got a room with a double bed. We were told to call room service and they would come and split the beds. We called, the guy who arrived said that the beds can not be changed because the base does not allow it in the room and if you want you can arrange the sofa bed as a bed - in the same breath he recommended calling the reception to change our room. I went to the reception, I mentioned the situation, the clerk could not help and referred me to the hotel manager - she just shouted at me that I should not come to her or contact her, I told her that the receptionist referred me to her so I came - it did not really interest her. Realizing that another room I was not really going to get, I asked the room service to arrange the sofa for the bed. Room service arrived again and brought us a blanket sheet and pillow. I called customer service, said I did not pay less than any guest at the hotel, why should one of us sleep on a couch ?? The employee told me she had nothing to do, I asked a principal to get back to me. To this day (after the holiday) I am waiting for the same call. We slept with two adults when one was in bed and one on a couch (that could not be opened!) For an entire vacation. Another point, you can also get- Room with a view of the garbage cans and a wake-up call at 7 a.m. with a truck coming to evacuate them.

First time in Aria, and while it has some good, the overall experience was poor. On the good, rooms were new, comfortable, clean and bed were very comfortable and spacious. Food at dining room was great, and there was a lot of choice. View from the room was great and hotel location is very good. But that's where it ends. Overall theme as a first time guest in Aria was no. No service in hotel facilities (gym, pool side bar, kids club) when you need it, opens late, closes early, and almost never on advertised time. Check-in process was long, cumbersome and staff was short and unpleasant. Hotel maintainance and sanitation is probably the weakest point. Corridors were smelly, very dirty, and broken accessories, wall tiles and really anything were the main design theme. People were smoking and drinking alcohol EVERYWHERE, with zero supervision by hotel staff, very unhealthy and unpleasant even for smokers, not to mention families. Hotel is advertised as luxury, and it does show that an effort was made to be one. Unfortunately, it comes short on many key hospitality aspects, in some even when conpared to 4 star hotel of it's competitores - thus providing very poor value for the price, and light year away from it luxury ambitions.

Was originally going to stay here for a week, but my family preferred to stay in an actual B&B that a hotel, so I tried to cancel my booking a few days after I made it over 2 weeks in advance. The host of the place ignored the cancellation and when I tried calling him he pretended he didn't know any English. Finally via a third party we got our stay there cancelled with the exception of the last day, we agreed to stay for one night because he was refusing any refund whatsoever. And for one night he charged 1000 shekels rather than the normal price. Also adding a service fee and his own ”cancellation fee” making the price of the room more than that at a nice hotel, or even comparable to a week stay at the other b&b we stayed in. (which was far far nicer and had all of the essential amenities) However, the person who runs the place is rude and a money hungry con artist. The only reason why we even considered the place to begin with is that we were told that we would have 2 rooms, 3 beds, with a Jacuzzi bath. My elderly mother wanted to soak in the jacuzzi tub. When we arrived we found out that the guy who had pretended not to speak any English when I had called multiple times, was actually fluent he just didn't want to do it and ended up adding fees for late cancellation, when he was the one who refused to communicate. He gave us a terrible room, it was 4 beds in one room with a shower, nothing at all like the room we were advertised. And when we confronted him about it, he didn't care nor did he attempt to rectify the situation. I told him that what he was doing was false advertising, and that it's illegal. He didn't care and then went on a ramble about how this was the standard in eilat and we don't know, when it's obviously not judging by EVERY other place we went to and stayed at. The free parking mean you park on he side of the street wherever you can. Thier great location means tucked away in a dirty construction area in a one way alley, whatever nearby stores they spoke of are closed down. And it's certainly more than 10 min walk to the beach. There was only one working outlet for 5 people, and almost no essential amenities such as toilet paper, towels, blankets etc. The place was dirty and the bathroom was moldy, there was no privacy, the doors are designed so you cannot lock them for security or privacy, terrible lighting and no natural light, the blanket provided was so small that an average adult can't fit under it, the beds were hard and lumpy and the room was chilly and humid. I was unable to sleep at all during my stay, niether was my wife, mother or children able to rest or relax in that prison cell style room. We will never be back to this place again, nor will we ever recommend this place to anyone. The common areas are cute and cozy, but the plants are not maintained. What was once a beautiful garden is now a dilapidated mess of slowly dying plants. If you are considering it now, I warn you now. DO NOT STAY