Malang Regency Hotels with balcony

The hotel is quite good. I really liked their shampoo. However, the AC in one of our rooms wasn't getting cold. They tried to fix it, but it still didn't work. Eventually, around 12:30 AM, we were asked to switch rooms. The AC in the new room was cold, but the hot water wasn't working. My suggestion is to routinely check the room conditions before offering them to guests.

Walking distance to the sea. Its a breathtaking sea. Its so beautiful, room is clean, tv not working when we was there, but very convenient to stay there..

The cabin is loacted on a higher ground of Batu so please be prepared of cold weather temperatures at night. The view is beautiful from here. Unfortunately, the hotel received my booking as Deluxe Cabin with NO VIEW but I booked and prepaid for Deluxe Cabin with VIEW. We are disappointed with this mishandling of our booking. However, Trip.com has checked and finalised and issued us a compensation. We had no choice to proceed with the given cabin with NO VIEW as it was situated at the back row. Luckily the front unblocked cabin has no one checked in and we used its outside area for photo taking. So disappointing with the mishandling of our booking. Mind you, the cabin with view and NO view both different prices.