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My daughter is based in the Army in Stuttgart, so I stayed in the hotel for 5 nights. I have to say that except for one young woman, the Reception staff was the most inhospitable that I have ever encountered. It started with my arrival. I had a confirmed reservation, had checked in on line, and had informed the hotel that I would be arriving late. When I arrived, the reception clerk spent 10 minutes working on the computer and mumbling something before finally informing me that they had no room for me. They did offer to send me to another hotel and then I could either move back to the Pullman or stay at the other hotel. Of course, I had no idea how close this hotel was or any other information. I insisted that there must be a room there -- and they finally said that there was a suite available for one night and that I would have to move the following morning (which I did). Through all of this, there were no apologies for the inconvenience nor any offered compensation for the inconvenience of having to change rooms. They acted like I was being unreasonable for insisting on a room. During my stay, if I needed anything from the front desk, I frequently had to wait while they finished not one -- but several tasks and took a new phone call while I waited. Not once did I see a smile on anyone's face. I was not alone in receiving this treatment -- and noticed that other customers were treated equally as rudely. The room was comfortable, although the carpet always looked dirty. The housecleaning was undependable -- some days they came and some days they did not. I have stayed in other Pullman hotels, and this one did not meet the standards of the chain for cleanliness, and custome service.

Amazing boutique hotel with a beautoful lobby! Absolutely loved the interior and the furniture and the staff were so friendly!

Pros- Funky hotel in a central location. You can walk to the city center. Very close to U6 tram which goes directly to the airport. Stay at room 520 for for nights. The room was spacious with bright lights. The bed was big and comfy. The staff is young and energetic. Cons - breakfast lack varieties. Send message to staff via tablet/ipad provided in the room but no response. The fridge was not working.

The hotel is located in the centre of the city, in a quiet area of Stuttgart. City centre easily accessible (3 lines (U5, U6, U12). Comfortable bedroom, pleasant room. Good Wi-Fi. Good quality/price ratio. Very right breakfast. Several restaurants nearby. Attention, the reception is not opened on a continuous basis, but a key box allows arrival outside the opening hours.

Relatively new / or renovated hotel. We received a free upgrade and had accordingly a quite large room that was very clean and quiet. Very good and fast WiFi and super friendly staff.

Very good, great location, very close to the train station. There are several restaurants downstairs. Stay here next time. The breakfast is also superb, there are hot stir-fried dishes, and the potato cakes are delicious.

It was the most traumatizing stay I ever had! The receptionst lied to me about being able to stay the next day even it was booked out on booking. She said they still have rooms and it’s still enough time to pay the next stay. I trusted her words! At 11 am when I was still asleep suddenly the housekeeping aggressively knocked on my door even the don’t disturb sign were out. They yelled in front of my door telling me I have to leave immediately!! I quickly put on some Clothes and told them that I already extended my stay. Of course I thought this incompetent receptionist blocked my room when she guaranteed me my room for the next day?! But instead those cleaners said it’s not possible to stay bc they are fully booked!! I first still thought it must be a misunderstanding, telling them what the receptionist told me the other day. She than even showed up herself. But instead of being apologetic she showed a total different face and even threatened me in an bossy tone that I have to leave by 12 pm which were in 40 min (!!) otherwise they would call the police!! 😳🤷‍♀️ I was SO shocked and disappointed but her super f*ed up behavior. I already extended the room on booking for another five nights (!!) bc she were so nice before! Everything were paid in advance!! I felt so fooled & trapped. I got only 40 min left to shower, dye my hair and to pack all my stuff!! When I just got out the shower like 20 min later and still in time (!) it started knocking on my door again. I was like wth 🤦‍♀️ When I opened the door in a towel, I couldn’t believe my eyes : IT WAS THE POLICE! like why? for what reason?? I totally didn’t get it! I was the one who got crazily trapped and degraded as never before and they are doing this to me? like why?? I calmly explained the officers what happened and Im pretty sure they themselves were thinking like what the hell are we even doing here.. I also told them that, of course I won’t return after everything what just happened and that I except to get a refund. The receptionist agreed. I promised to be out at 12 if they would let me go now to keep packing. The police left. I was never as stressed as I was in that moment! I even offered the staff some chocolate the day before..I really couldn’t believe this all just happened.. Bc I was rushing everything like crazy, I didn’t pack things properly as I normally do, so it was a challenge to close my suitcase. When it turned 12 p I was panicking like never before! I couldn’t close my suitcase.. It turned 1 after 12 and the terror immediately started again, knocking on my door/ yelling.. I just kept focusing on my suitcase. At 2 after 12 I finally got it. I went down to the front desk and were expecting my invoice and the refund as discussed before with the police. BUT, the same narc receptionist suddenly acted like she never told me so and refused to give me my money back. They obviously tried EVERYTHING to provoke and punish me for .. what exactly..? 🤷‍♀️ I asked for the manager. He called

Room is small and shabby but location is good and so was the price. However the internet signal is weak at best and keeps cutting out. No AC but most days that shouldn’t be an issue. Nice guests and families here. Mattress good but sheets are rough. Seems clean. Not friendly but polite.

The breakfast in this restaurant is very good Round transparent restaurant Very atmospheric But the fly in the ointment It should be because I can't find the parking entrance I found it after a long time In addition, although the facilities are new, it is more suitable for young people's free style In the evening, when my daughter saw the couple of guests, she hugged and hugged near the hotel. It's not too suitable for our style

We spent two nights in this hotel in one of the suburbs/villages of Stuttgart. The hotel is fairly easy to reach by public transport (U- or S-bahn) and a short (5min) walk and is located in a quiet office area. After having checked in, we were given a room but when we arrived at the room the bathroom was full of dirty towels, so we went back to reception and were given another room. This second room was clean from the inside, but its balcony was dirty, including a dirty ashtray. In fact, we would prefer to not have any ashtrays at all, also not on balconies (as smoke from one balcony can still easily blow into a neighbouring room). After some time, our balcony was cleaned though. The room itself was spacious and the bathroom was clean and modern. The bed was comfortable and the airco worked well without making too much noise. Staff were friendly and helpful, but at times it felt like the hotel was understaffed (for example reception was often not staffed, also during the day). We also had breakfast at the hotel, which was okay with a reasonable selection of foods and drinks. It would have been nice if there had been a bit more choice of food and drink items, including some more local specialties. A nice gesture was that all guests received complimentary ice-creams upon check-in.