Mainz Hotels with Balcony

I arrived at the hotel at 12:30 pm, and had sent an email in advance to let them know I will be arriving before official check-in time. My email was literally answered within minutes, and I was happy to find out that they had a room ready for me when I got to the hotel. The reception was busy, so I had to wait for a while as one party was checking in and another checking out, but when it became my turn, the friendly receptionist had me checked in within minutes. My room on the second floor was very nice for a three star hotel, and I might even go as far as to say that the room met four star standards. It was probably recently renovated, as it felt very fresh and modern and was in impeccable condition. It was not very large, but came with a balcony and a view of the park outside the hotel. There was a desk&chair, a closet, a safe and good A/C, but no water bottle, no fridge and no sitting area. Wifi was easy to use and fast, however, I believe Youtube was banned, because all other websites worked fine but I was not able to access Youtube at all. That felt a bit strange. The queen bed, although too soft for my taste, was otherwise fine for one person although the pillow was flimsy and I had to request another one, which was gladly brought up to my room. There were sockets by the bed, so charging your devices overnight was easy. The bathroom was also clean and fresh and felt recently renovated. The walk-in shower came with excellent water pressure. There was enough room for toiletries etc by the sink, however the bath towel was extremely small. Amenities only included soap, shampoo and shower gel. No conditioner or body lotion. These came in wall-mounted containers, of which I am not a fan because I don’t find them particularly hygienic. I wish hotels saved money in other ways and not by abandoning single-use toiletries. The hotel serves breakfast in the ground floor breakfast room from 6:30 to 10:30, and from 7 to 12 on weekends. My rate did not include breakfast, but I popped in the first morning to see the spread. It was definitely not worth the price (20.50 EUR), so my suggestioon would be to buy something at the supermarket a block away or to have breakfast in a nearby café. I had a late flight out, and was informed that they could extend my check-out until 12:30 pm at no charge, and beyond that they offered a late check-out at 4 pm for 19 EUR. It was a bargain and I was happy to take up on the offer. The hotel is located two minutes from the main railway station, and I walked to all the sights and restaurants in the city centre area. The Markt and Dom (cathedral) is about a 15 min walk from the hotel. I found the location excellent and will be sure to stay here again if my travels take me to Mainz in the future.

What was supposed to be a relaxing wellness weekend for my partner's birthday unfortunately turned into a complete disappointment. As we were enthusiastic about the Favorite Parkhotel during our last stay two years ago, this time we had very high expectations, which were unfortunately completely disappointed and we were quickly brought back down to earth. The superior room we had booked was unfortunately one of the very dusty, old-fashioned rooms on the 5th floor, in contrast to the last stay when we had been given a modern room. There was nothing to complain about in terms of cleanliness, but it started with the fact that on the day of arrival our room was not ready for occupancy for a long time and the man at reception had obviously forgotten us, so we had to ask several times about the current status of the check-in option. The elevator was of course broken, so we had to carry our luggage up to the 5th floor. When the staff asked if we needed help, of course there was no response. The elevator was regularly broken from the day of arrival to the day of departure (Thursday-Sunday)... The energy cost is another of those additional fees that are beyond comprehension. It would be a more honest decision for the hotel to adjust the overnight prices accordingly. The wellness area on the roof is still completely undersized for a hotel of this size, and the whirlpool was out of service for two days. The hotel's newly designed spa area on the ground floor is visually very appealing, but there are too few places to lie down for the size of the hotel. The design here was more about appearance than practicality, because the large number of guests gave the whole place the atmosphere of a train station, with no trace of relaxation. It would have been sensible to separate the rest areas, but as it is, you are in the middle of through traffic... unfortunately a total failure. When I was asked by a receptionist on the day of departure whether I had enjoyed my stay and answered ”Unfortunately not”, his reaction was a simple ”Oh, that's a shame, I'm sorry”. It would have been more appropriate to simply ask why I was dissatisfied, because how can a hotel improve if it doesn't ask about criticism? But the motto here is: it doesn't matter, the customer has left, so I don't care why the customer didn't like it. At just under 800.- for three nights and a visit to the hotel's own restaurant, this was a very disappointing experience. I had communicated with the hotel well in advance that it was supposed to be a birthday surprise for my partner, but they said: of course not. It was clear to us that this hotel was finished for us, there are better places.

Available well walking from the main railway station - Location in a quiet residential area (new city) – Supermarkets and bakers near – to the city centre and the Rhine About 15 minutes – Very pleasant: the room cut, quadrant with pleasant living feel - Mobiliar has come into the years, but very comfortable mattress and good TV – Bad with towels, shower gel and soap very clean; Fen available – Internet mostly stable – Personal is very friendly – Check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in and check in Check out quickly and easy – A good price-performance ratio at my booking price – Please return!