Ulan Hotels with balcony

This was truly the best hotel I stayed at during my entire trip to Gansu. I brought my elderly family member, who was feeling unwell due to altitude sickness after arriving the previous night. Surprisingly, the receptionist provided constant care and assistance, offering oxygen, upgrading our room, checking my blood oxygen levels, helping with our luggage, and much more. It was incredibly attentive and considerate. The breakfast the next morning was also exceptionally delicious; the steamed buns seemed to be homemade, and the vermicelli soup was amazing. The elderly gentleman in charge of breakfast explained each dish to us, and he was incredibly hospitable. The hotel environment was also top-notch, with a diffused oxygen concentrator and air purifier – a truly perfect experience!

Overall, I was very satisfied with my stay. The hotel's location is convenient, making it easy to get around and find restaurants. The room was clean and tidy, the bedding was comfortable, and the soundproofing was good, ensuring a good night's sleep. The front desk service was warm and attentive, with efficient check-in and check-out processes, and prompt responses to any needs. The hotel was very clean, and the facilities were complete and well-maintained, offering excellent value for money. The overall environment was quiet and welcoming, making it suitable for both business and leisure travel. I would definitely choose this hotel again next time and highly recommend it!

This is a long-established four-star hotel, but there are areas for improvement that can be addressed.