Spa Hotels in Tawau Division

My room (superior king room) was big and clean, but smelled a bit weird, it might be the smell of the sanitiser. The building from inside is newly renovated (renovation is still in progress), the lobby looks very nice, the staff is nice and friendly, but they have no restaurant, no small bar, no lounge, nothing. And the most disappointing thing: I could smell in my room that someone(s) smoke in the corridor or somewhere close! It was crazy disgusting! Smoking is not allowed in the building, but unfortunately they cannot detect it, since there is no smoke detector, which is dangerous.

Experience in this unique and disappointing resort at the same time. We have been 3 days in this resort accommodation in a water villa. The strengths were: - Paradise sea and white beach - easy to be used with snorkeling - presence of schildpads almost guaranteed several times a day in low water (unique experience) - courtesy of staff at the reception and in the restaurant room, with extreme availability and a look of attention for Italian tourists The elements that have adversely affected the unique place where we were were mainly: -The plastics that comes from the sea to several waves and continuously accumulates on the beach, plastic strawed baskets. The lack of and sporadic staff cleaning interventions can not even at least address this dilagant problem, which is already present in Semorna and all over Borneo. -The food approved on Chinese tourism, little variety, repeated and medium-sized quality. The hall director Esa, a wonderful person, has offered us pasta and pizza to dress up the problem (fortunately!) - 95% of the untreated, prepotent and uncareful Chinese paradise in which they are: they spend time taking pictures, snorkelig fully dressed and staying in their bungalows, then appear again like a noiseq herd of cattle stripped at the time of the meal! -A beautiful, but partly unused resort and a slightly used rooms from time: it looks like the residual of something that years ago was fully-regimed. It is unfortunate to see a place with so much potential not to express it at the best. It is even more unfortunate to spend a lot of money on a place that doesn't worth it at the present state of things.

Overall good but trip.com to add clearly that the bathroom/toliet is separate/shared. Response from trip.com during communication is good

The room was quite spacious for 2 adults and 2 kids. Got 7e next to the hotel lobby, really easy to buy necessaries.

Staff was friendly but the Hotel is slightly tired. Rooms is a good size with amazing view over Tawau and the coastline, but the rooms really are in need of some refurbishment. The bed was very comfortable and the aircond was excellent, we slept well. Good breakfasts selection on level 7 with amazing views. Would stay again due to its location, price and service

Relaxing trip friendly steward and stewardess. Experts pilot take off n landing.

good, location near to mr diy, night market and so on. View form room nice and can see the beach.

I chose this hotel because it was marked with five stars. Generally speaking, it is still a little different from the real five-star hotels in China, but it does not prevent this hotel from being the best hotel in Semporna. Let me start with the good points: 1. Because the hotel is new, all the facilities are new, the infinity pool has a great view, and the children's playground is a plus for tourists traveling with children. 2. The hotel itself is comfortable and the rooms are clean. Don't expect too much about the environment around the hotel. You can look forward to the sea view and sunrise and sunset in the distance. Disadvantages: 1. The breakfast is not rich enough 2. The bottom of the swimming pool is dirty, according to the children

We were travelling with kids ranging from 1.5 yo to grandparents of 70s. The rooms and facilities are well cared, clean and comfortable. The meals are lovely and has a good variety. I ended appreciating the inland resort as it is safer for kids to run around and easy access for elderly. The main purpose of our trip is to snorkel and enjoy the coast. Except for the 1.5yo, everyone went snorkelling in the open water. This resort has the most amazing coral reef just off its jetty. Having snorkel at various part of the island, we realised this resort somehow able to maintain a good coastal ecosystem that attracts lot of marine life..The snorkel and diving crew are amazing, caring and highly professional people. My 8yo encountered with an emergency whilst snorkelling in the open water. (Things happened in the wild.) We were very grateful for the decisive action of our first responder dive instructor, immediate organisation by the hotel manager to access medical care and the tireless company by our snorkelling guide throughout the medical transport and treatment process. We were well taken care by this great community. Our 8yo was back to her normal self that afternoon and insisted to continue with island hoping adventure the next day. Instead of discouraging us from taking to the trip, the resort has arranged additional crew members to accompany us the next day. Whilst the rest of the family snorkel, the additional crew spent time with my 8yo on the boat, entertaining her with tales of the sea. The level of service is truly amazing. Lastly, we were so lucky to witness the release of baby sea turtles into the sea. The resort has beaches preserve for turtles to nest. If you appreciate the marine ecosystem and the experience to be close to nature, I highly recommend Borneo Divers. We will be back for more snorkelling.

The employee response was very kind. Rooms are clean and perfect. The price is reasonable and the cost performance is very good.