123 Abanao Ext, Brgy, Baguio, Benguet, 2600, PhilippinesView Hotel Details
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Tuscany Basic Urban Stay Guest Reviews
4.1/5
Very Good
215 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.6
Service4.1
Cleanliness4.1
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All reviews(215)
Positive reviews(193)
Reviews with photos/video(77)
Friendly staff(47)
Awesome stay(44)
Convenient location(37)
Clean and tidy(32)
Perfect for business trips(10)
Too noisy(9)
Close to scenic area(7)
Negative reviews(22)
jnett faraon
Standard Queen Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 2, 2025
The location of this hotel makes our 1st trip to Baguio very very convenient. This location is very accessible, most of the attractions are walking distance. I just hope they have a family room that can accommodate a family of 4 so that we can still stay here together with our kids. Hotel staff are very courteous and polite.
Kolane Joy Solomon
Studio
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
This place is so clean and accessible to all tourist spot in Baguio. The staffs are well accommodating. We had a very good air condition and comfortable room. I would book again here if I go back to Baguio.
Response from Property: Dear Ms Solomon Thank you and we truly appreciate your feedback. We are glad that you enjoyed your stay with us. Rest assured the excellent service of Tuscany Basic Urban Stay will continue to all our guests. We look forward to your next stay with us again. Best Regards
SarahMayC
Standard Queen Room
Stayed in Jan 2025
Family
3 review
1.0/5
Posted on Feb 16, 2025
Disappointing Stay: A Review of Our Recent Experience
We had the misfortune of staying at this hotel for the second time, and unfortunately, we will never come back here.
Firstly, the constant construction noise from the hotel's renovation site made it difficult for us to get a good rest. We had expected a more serene experience given the hotel's location. We request to change room yet no available rooms but we see some vacant rooms until the next day. We also request for refund but it is not possible!
On top of that, the shower temperature was inconsistent. Sometimes, the water would be scalding hot, while other times it would be freezing cold. This made it a challenge for us to have a comfortable shower.
We also had issues with the check-in process. Despite booking a room that included a buffet breakfast, the hotel staff kept informing us that it was not included. It was only when we pressed them for further clarification. Another thing, it was plated breakfast that they were serving, not a buffet as initially stated.
What's more, the hotel's phone lines were not functioning properly, making it impossible for us to contact the staff with our concerns.
Sadly, this stay has made us question our decision to come back to this hotel again. Compared to other establishments like the Burnham Hotel, which offer a much more seamless and enjoyable experience, we would not recommend this hotel to travelers.
To travelers out there, we recommend being cautious and do your research before booking a room at this hotel. It's not worth the hassle and disappointment that we experienced during our stay.
Guest User
Standard Queen Room
Stayed in Dec 2024
Family
4 review
2.0/5
Posted on Jan 22, 2025
There was a strong smell of paint from the elevator, corridor and the room.
While walking around the room, i noticed dirt on our feet.
Guest User
Standard Queen Room
Stayed in Dec 2024
Solo travelers
1 review
3.0/5
Posted on Jan 19, 2025
In the first day they give me a wrong room she this is for temporary only! for the first day i ask already can i change room because we have maintenance outside the paint is to strong inside the room may I got headache because of that it's not pair also no telephone inside the rooms the WiFi is not working to
Kitkaatz
Standard Twin Room
Stayed in Dec 2024
Couples
1 review
3.2/5
Posted on Jan 19, 2025
The Best thing about this Hotel was it's near from the city proper. They gave us a room that's not we booked for and they responded quick when we ask for a much better room. Not much clean tho we understand that the hotel was undergoing a minor renovations. No complimentary drinking water and one of the receptionist keep us waiting for almost 30 mins to check in and she don't know how to smile. All in all a 7 out of 10 review for Tuscany Hotel.
Anonymous User
Studio
Stayed in Dec 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 11, 2025
The room was clean and tidy when we first arrived. You can just notice that the place is an old hotel but overall, it’s a good stay. The amenities are incomplete coz they don’t have slippers provided and you need to pay additional if you want to change the sheets and covers and blankets etc. The food is good and we enjoyed it. The CR is also nice but it’s hard to control the heater, you just leave it all to chance. The staffs are helpful and cheerful. The place is accessible to a loooot of scenic views and parks. It is near Rizal Park, Burnham Park, Baguio Night Market, Baguio City Market, City Hall and park, SM City Baguio, Sky Ranch, Baguio Cathedral, Session Road, Pink Sisters Convent, Foam Coffee,and Cafe by the ruins (famous coffee shops seen in TikTok).
Vicky Orlanes
Standard Queen Room
Stayed in Nov 2024
Couples
4 review
4.7/5
Amazing
Posted on Dec 15, 2024
The place is great. The staff are very accommodating. We availed room massage, with well trained therapist. Location is nearby accessible to central locations like mall, markets and fat food.
Anonymous User
Standard Queen Room
Stayed in Dec 2024
Solo travelers
5 review
3.2/5
Posted on Feb 16, 2025
for solo travel lang to. Okay sya kaso lang malayo layo pala sa SM Thank you
Nelson
Standard Queen Room
Stayed in Nov 2024
Travel with friends
5 review
3.0/5
Posted on Dec 19, 2024
Nice location near to SM and burnham park!
Easy to locate and near to eateries!
Whistler569
Standard Twin Room
Stayed in Sep 2024
Travel with friends
1 review
2.2/5
Posted on Oct 22, 2024
DO NOT BOOK HERE!!! YOU WILL LOSE ALL YOUR MONEY!!!
21October24
Construction taking PLACE on 5thfloor??
NOXIOUS FUMES FILL ELEVATOR
Enough to cause DIZZINESS (poor Employees!!!)
(HOTEL WILL REFUSE YOUR REFUND)
Noxious GLUE/SPRAY PAINT SMELL FILLS HALLS
AND PERMEATES THE AIR VENTS!!
(I usually call b4 to check on ANNOYING CONSTRUCTION (they NEVER ANSWERED PHONE))
Take HEED GOOD LUCK SAFE TRAVELS 🔥🔥
Anonymous User
Studio
Stayed in Oct 2024
Booked for others
15 review
5.0/5
Outstanding
Posted on Nov 11, 2024
It was good and amenities almost complete! Staff are helpful and the place is clean.
HELLO00
Studio
Stayed in Sep 2024
Couples
25 review
4.5/5
Great
Posted on Oct 16, 2024
Very accessible to all parks in Baguio.
The staff are accommodating.
I highly recommend their Hotel to everyone ✅💯
Guest User
Studio
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
they are friendly and hospitable.
Guest User
Standard Queen Room
Stayed in Aug 2024
Couples
6 review
4.7/5
Amazing
Posted on Sep 16, 2024
Excellent location. Near Burnham, Night market and Good Taste Restaurant. Good service overall