Recent Reviews for Auckland Hotels

Mercure Auckland Queen Street
4.3/5168 Reviews
Very rude receptionists when I asked for return of deposit taken at checkin even though room had been paid for in full. Was told it would take a few days and if it didn’t come into my account to contact my bank because they sometimes hold onto money and don’t pay it in. Complete rubbish!!! I’m sure my credit card company would be interested to know about this policy to refuse to return deposits at checkout … attitude of male receptionist spoiled my stay I was made to feel uncomfortable because I asked for return of deposit. Would not stay here again or recommend based on this.

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