It's an ordinary hotel 20 minutes walk from the airport. The price is testy, it is not worth its money. Only chose it because of the overnight layover in Auckland. Really pissed off that there is no comforter cover - the comforter is between two sheets. So if you want to lie on your side, the bottom sheet can shift and then you will touch the body of the dirty blanket. The hotel for this price should buy a duvet cover with zipper or buttons because using sheets is horrible! It was not comfortable for me as a customer.
Stayed 3 nights at Ibis Auckland. Check-in wasn’t the best — the guy at the front desk seemed pretty grouchy and not very welcoming. Got to the room and found out the aircon and in-room oven weren’t working, which was a letdown. Had to switch rooms the next day, but thankfully the staff after that were much friendlier and more helpful.
The new room was okay — clean and decent for the price. But the TV remote was a bit of a pain to use, and there wasn’t much space to hang clothes, which made things a bit inconvenient. Nothing fancy, but it did the job for a short stay.
Overall, not a bad place, but could definitely improve on service and room maintenance
Good
147 reviews
7.9/10
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