Family-friendly Hotels in Aswan

Amazing service from the staff. We were welcomed with cold fresh drinks and hot towels walking into the hotel lobby. Bags were taken to the room and we were able to tour the hotel prior to checking in. Once checked in Woel Farook made sure our stay was pleasant. He gave us a great view of the Nile. Also Mahmoud at the pool and bar took care of us every day there. The kids loved him as he entertained the 2 year old and 10 month old. The pool service is excellent. Can’t wait to go back. I definitely recommend staying at Movenpick.

I really loved this hotel. The view from my room (5th floor) over Aswan, the cataract, Elephantine Island, Aga Khan monument, was breathtaking. As the hotel is on a hill, I cannot imagine any other hotel offering views like that. The rooms are very clean, though a bit dated, and large, with a balcony. Very generous outdoor grounds, nice swimming pool and a perfect breakfast buffet. Nice little shopping center with very good prices for souvenirs. All in all - a hotel I would like to return to.

The choice of accommodation in Aswan was varied, but I wanted to find something special. And it was during my research that the Nubian Palace, in Nubian Village, came up. How wonderful it was to arrive at the hotel, do the check-in while drinking a welcome hibiscus juice, and then find a wonderful room Nubian style. The bedroom, with 2 super comfortable single beds, also had a desk, chair and closet. Outside the bedroom, but within the area corresponding to the bedroom, in a small patio also with a table and chairs, was the private bathroom with shower. On the first morning, because I had a trip to Abu Simbel that started at dawn, the hotel prepared some breakfast boxes that were very useful. Furthermore, all the meals (open air) I had there were very good and in large quantity. Last but not least… The entire hotel staff was extremely friendly and efficient. They contributed to making this experience at the Nubian Palace a very successful one, which means that I definitely want to return there again in the future.

Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.

The location of the hotel is a bit remote. I have reviewed some issues before, so I am mentally prepared, such as no slippers, unsuitable hair dryer socket, scattered rooms, no phone in the bedroom, inconvenient to contact the waiter, and having breakfast far away from the room and having to wait. Car transfer, etc. But all the dissatisfaction was erased by the view from the resort and breakfast room. I really recommend leaving more time for breakfast. It’s so comfortable to sit by the Nile River with the gentle breeze in the early morning.

It's a decent new hotel with clean facilities, and quite hotel. The staff are very polite, smiling and very helpful, I thank the reception team for everything, really all of you were wonderful. There is a hotel car and sometimes a mini bus that transported us to and from the hotel and its available at all times. I recommended this hotel, and will visit it again. Thank you again