Sozankyo Reviews

Very well kept and clean onsen ryokan with two private onsens that can be booked, and gender separated large onsens. Food and service was also very good. Well appointed and large rooms with all amenities required including shower and toilet.

One of the best onsen hotels we have ever stayed at. The room was spacious, featuring three basins and two restrooms—plenty of space for three adults. The hotel is surrounded by trees and flowers, creating a beautiful and peaceful environment. Both breakfast and dinner were delicious, with many options to choose from. We were so happy with our stay at this hotel!

A traditional spa hotel with big room Good service in restaurants and front desk with very helpful information provide But some equipment seem old and not updated Private spa too small

A beautiful and cozy Ryokan located in a quiet town. It was the new year when I booked a stay with them but I was still able to find stores that are open for dinner. Staffs were able to speak a little English, sufficient enough for standing and communication. They made effort to remember every guests who have checked in and you can only make reservations for their private bath onsen upon check in. Breakfast was sumptuous and needed to be booked as well. If you have more time, I would recommend to book and recharge for two or more nights instead. Will definitely visit again.

Good to be there again

Stay a wonderful night here, good service!

nice place and good service

I really like this hotel. From the moment I parked my car, there were staff members helping to guide and confirm the parking space, accommodation name and country of the traveler. They also helped with the luggage. When I checked in, there was a staff member who could speak Chinese to help confirm (seemed to be *********). There were many staff members who seemed to have different nationalities. When I went in to confirm the reservation, they also gave me matcha and snacks. We booked the Hongye room on the first floor. The room was great and had its own hot spring, so I didn't have to go to the public hot spring. I could soak in it 24 hours a day. There was hot spring water circulating so I could soak in it whenever I woke up. The hotel has two hot spring houses that can be reserved, 40 minutes each time, and each room can make one reservation. The public bath is available at any time without reservation. However, since I have my own hot spring, I didn't go to the public bath or the hot spring house, so I don't know how it works. In addition, I have my own private room for dining and I have to write my name. It feels very noble (but it seems that only some room types have private rooms). Dinner was great, every dish was delicious (except dessert XD), the appetizers were exquisite and delicious, the sashimi was also very sweet, I thought the grilled fish would have a lot of bones, but it was not separated well, and finally we had the red beef shabu-shabu, the meat was tender and the soup was sweet. Breakfast is a large grilled salmon set with salad and hot spring tofu. There is also a self-service beverage bar and natto seaweed desserts outside. There is also all-you-can-drink Aso milk. Remember not to buy it here, just drink it for breakfast XD. The overall stay was great, the staff were friendly, I strongly recommend booking a room with one night and two meals and a hot spring, it's not much different, the hot spring and dinner are worth it. I regret not leaving more time to enjoy this hotel because my schedule was too full. Next time I come to Aso, I will definitely come again and leave more time to enjoy it.

The hotel is very clean and elegant. You need to change your shoes and put on the slippers provided by the hotel when you enter the door. The service is very thoughtful and the hotel facilities will be introduced in detail. There is a girl who can speak Chinese in the restaurant. The room is quite large and it is not too small for four people. The bed is very comfortable to sleep on. In general, it is worth the price of more than 5,000 yuan per night.

The hotel manager was polite and considerate, the lobby waiter was hospitable, the (*********) intern girl gave a detailed introduction, explained each dish clearly, and assisted in booking a private bath/tour dinner and a taxi to leave the hotel, which was very thoughtful. The room is outside the mountain. You can watch the sunrise from the terrace in the morning. There is a lot of space to carry luggage. The room is quiet and the mattress is comfortable. It's just that the single bed is not fixed enough and is easy to move. I hope the hotel can improve it. The souvenirs in the lobby are exquisite and suitable for gifts or personal use.

Nei Mu Onsen, the best hot spring hotel, 2 loan cut baths are very good bath, large bath open-air bath is good, but can not book dinner, but the hotel is very attentive to provide a food map, ate a nearby one, family restaurant unexpected surprise, hotel breakfast is very standard, and Asu milk all-you-can-drink, recommended

The services, facilities, and hygiene are all good. If the price is affordable, it would be perfect. I booked a room with a private bath, so I can enjoy the hot springs without leaving home, which is great.

Very satisfied with one night and two meals Indoor and outdoor hot springs are very satisfying

The hotel is very clean. You need to change the hotel shoes at the entrance of the hotel. The service attitude is very good. As soon as you enter the door, you will be taken to the sofa in the lobby to sit, and then the special matcha 🍵 will be served for you to taste. While introducing the hotel's facilities and services, they helped me check in and sent all the luggage to the room. After checking in, they also sent me to the room and explained the facilities in the room to me one by one. The room is designed in Japanese style, and it's quite new. The toilet lid will open automatically when you open the toilet door😂. The only regret is that there is no bathtub. If you want to take a bath, you have to go to the hot spring pool. The hotel also has a private bath, which can be used for 40 minutes. There are comics to read at the entrance of the hot spring🥰. You can soak in the hot spring here 24 hours a day😎. There is a starry sky bar on the top floor, which is open from 9pm to 11.30pm. I didn't go there due to lack of time. I had Japanese set meals in the morning for three consecutive days, so..., it would be better if there were more Western options. If you can, it would be a good choice to stay for two days. There are also many delicious foods near the hotel. I ate horse meat and pork ramen nearby,😁😁