3-Star Hotels in Asheville

I called your hotel when booking reservations to ask about EV support, and I was told that you have two (2) Tesla chargers. That was not true, you did have two Electric Vehicle charges, but they were not Tesla chargers. However, I did have appropriate adapters, so they could have worked. But neither of them had any power, and your staff was not able to get their power turned on properly. So instead of departing your hotel with an adequate charge to get to my next destination, I was not able to. Had I know of your issues ahead of time I would have booked in one of the other hotels in the Ashville area that did have working chargers. Very Poor Quality Experience from a Hilton…

Location was good, staff were incredibly friendly, and the breakfast was wonderful with lots to choose from. Only complaint is the walls are pretty thin.

Pro-Great location off the main highway into Asheville. Close to town and walking distance to a few restaurants and shopping. Friendly staff, very attentive. Con- Dirty floors through out and especially in the shower stall and room carpet (#324). Some cleaning supervision would probably correct this issue quickly. Would consider again if they correct cleaning supervision issues.

The Cambria Hotel Downtown Asheville is an ideal spot for travelers wanting to discover the city. The Cambria Hotel Downtown Asheville offers a pleasant stay in Asheville for those traveling for business or leisure.From the hotel, Asheville Regional Airport is approximately 25km away. Asheville Regional Airport is the closest option for those who prefer to fly, approximately 25km away. With Center for Craft, Breakout Games - Asheville and Aston Park all within a short distance, there is no shortage of things to do in the area.After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site.When it comes to Asheville hotels, the Cambria Hotel Downtown Asheville is highly regarded for its excellent facilities.

This hotel has a good, central location. But it is very loud. First, there is construction noise. That will be temporary but it is disruptive -- and it starts VERY early in the morning. It is sufficiently disruptive that the hotel should have closed during the construction. I know they want to maximize their revenues, but it should not be at the expense of the guest experience. Even worse, though, is the ridiculous amount of dog barking. The hotel sounds like a kennel. This is a hotel that clearly prioritizes dogs over humans. It is lovely than they allow dogs, but they really need to do two things: First, they NEED to have at least one dog-free floor and offer rooms on that floor to those guests without dogs who want it. Second, they NEED to tell guests that bring dogs that the guests are responsible to ensure that their dogs are not barking at night (10 pm to 8 am, or whatever). If someone has a dog that barks all night -- and the owner is not willing to use a muzzle -- then they should not stay at a hotel that accommodates human guests. It is not reasonable for the hotel to put me in a room next to a ”guest” that loudly barks -- incessantly -- all night. This really NEEDS to be addressed IMMEDIATELY. It is a huge problem for your human guests, I do not think it is sufficient to say ”we will take your comments into consideration” - as the hotel has said to many prior guests who made the same comments. This completely destroys the experience for human guests. The hotel should have a sense of urgency to address this problem.

A good quality room and comfortable pillow. Really nice indoor pool heated to a good temperature with a hot tub. The gym was also pleasant. Nice lobby area and rooms were clean. Helpful staff and breakfast was fine.

I've been a Marriott guy for decades, and have stayed at many of their various branded properties. As is typical for a Marriott property, the service at the AC was very good. I was underwhelmed with the size, layout and appointments of the room and bathroom. It more closely resembled a Fairfield or an Aloft, except the shower wasn't as nice as those. (At a higher nightly rate.) As has become a standard Marriott practice at their mainstream properties (below a JW type category) most of the properties have gone away from individual toiletries and have plastered three plastic pump bottles in each shower...shampoo, conditioner and body wash, often with some minty scent...wonder who got a big raise for those cost savings at the expense of customer satisfaction? BTW, the Fairfield that we stayed in Gastonia actually had both the pumpers and at least bar soap...at 1/3rd the cost of the AC. The rooftop bar was a nice area with great views of the city. Drink prices were very premium priced, and the pours were very meager. Bartender attitudes were very underwhelming. (e.g. asked for a side of ice water with my dram of Scotch and was told there was a ”water service at the end of the bar”...it was a glass container with a tap. No ice, and a stack of small plastic cups. That's the ”service” you get for a $16 small dram? Not impressed.

The Renaissance hotel in Asheville, North Carolina, is in the perfect location. It's near all kinds of walking venues to explore from the hotel i.e. shopping and restaurants. The hotel is definitely older, but very clean. The banquet buffets for our group was outstanding as well as the meeting set up, Thank you Hynnic for taking care of our room set up and overseeing our banquets!! Also a big thank you for Sandy Stafford in overseeing our room drops, advancement in VIP rooms ready and delivery of their amenities ( good catch on the cork screws) prior to their arrivals!!! Not to mention playing bell woman. You really seem to lead your colleagues by caring and sharing. Only suggestion is maybe faster elevators. Other than that, all good

When you walk in, the hotel lobby is attractive and inviting. But that is where it stops. I was originally scheduled to be there for two nights, but decided to check out a day early after my shower handle was broken. The front desk was kind enough to waive the fees. The redeeming qualities of this place are the customer service from the front desk and the nice note left by the maintenance man once my shower was fixed which I found when I returned to my room at 9:30pm. For the price point, I would have expected a better quality hotel. I was originally paying $385 for my Friday night too. Luckily, I checked out Friday morning without a penalty. I was extremely disappointed by this facility which is called a ”resort”. Yes the bed is nice, the towels are fluffy and there are plenty of pillows. But it does not make up for the dark and dank hallways that smell musty. I could barely get my door open because it was stuck due to the humidity. My room's mini fridge was loud and cycled on and off all night. The room's a/c unit was equally noisy. Also, the hotel needs to update its outlets to accommodate all the smart devices people have. The bedside lamp has a plug, but it is only usable if the light is on. There are two additional plugs located at the desk in the room. Otherwise, there are no additional plugs to accommodate you if you have a smart phone, lap top or anything else than needs to be charged. After checking in at 4:00, I was dismayed to find my shower handle was broken when I tried to take a shower at 5:00. I called guest services and after no one came at 5:50, I called again, and was told there were 3 more calls ahead of me. I ended up taking a shower in a friend's room so we could go out to dinner. The shower handle was eventually fixed and the maintenance man left me a very kind note letting me know it was repaired. However, IF my room had been cleaned, why had this broken handle not been identified? It makes me wonder IF my tub had been even cleaned. Several people I was with had problems with their rooms too. One person said their room was so damp and musty, they had to be moved. They described their carpet as being wet. Another person had a broken fridge which was replaced. Another person said their shower handle kept slipping from hot to cold. The other reviews which described the place as having dark and musty hallways is accurate. It is a shame this place is not as nice as the lobby. It's in a pretty location (watch the exit since it comes up fast off the expressway) and has alot of outside activities to offer but it is dated and needs to be modernized. Thank goodness it has excellent staff members working there.

Location was a quick & easy walk to Biltmore Village. Staff was excellent (Shout out to James who welcomed us upon arrival) - all kind and helpful. Room was clean and hotel overall was very quiet. Free, safe parking. At first approach via the steel manufacturing I was concerned for area, but it was a fantastic location. Thought we could walk to downtown per miles but Ashvillle is so hilly. Not far from biking/walking paths, and right next to Highline Brewery was a bonus. Highly recommend Corner Kitchen in the village.