Pasig Apartments

Room was clean and spacious. Staff were nice and very accommodating to our request. Whole check in and check out process was a breeze. The hotel itself is just in front of Podium and 3-5mins walk to SM Megamall so everything was accessible. The hotel even gave us a treat, a delicious slice of cheesecake because we’re celebrating our monthsary. My partner and I appreciate that kind gesture.

This hotel never fail to satisfy our expectations from the place to the staff service. This is our second time to check in here and the first time was 2 years ago when their lobby is under construction. This year, I saw lots of improvements from the room that made us feel we are staying in a 5-star hotel. What I only hate is the traffic jam around the area so when you will check in at 2 pm, expect that you’ll never make it on time. However, you might be one of the lucky guests who will get a free room upgrade just like us. 🤗 We’ll see you again next year. ❤️❤️❤️

the location is really bad to travel out in the morning bec of very very bad traffic jam ---need to offset time leabing by 7am---and have to get back to hotel before 5pm---else simply from any where coming back or going out MINI traffic jam is 2 hrs arrive fm T1 at 6.15pm -car waiting n get into the car to the hotel when arrive the hotel 8.10pm---2 hrs in the bad traffic so this hotel location really very bad traffic condition Bkft is always very crowded -when u order any cook food they have to give u a number plate and wait for them to bring to u...but what happen is always shortage of helper to do this job ---so u can keep waiting

Overall, our stay was okay. Staffs are friendly and helpful. Just a few suggestions or things to point out; 1. The pool area is a bit smelly 2. The food during our breakfast was limited. I think this can be improved. I believe, people will come back to your place if you can level up the cleanliness and make the breakfast, lunch and dinner more enticing by adding more food for breakfast and options for lunch and dinner.. opening a resto bar in your RD is also suggested, so guests will have a place where they can chill with drinks and good music while overlooking the city view and busy streets.

The place is perfect for those folks who want to relax within the metro. Rooms are clean, all the staff are nice and approachable. It's worth every penny considering the earliest check in is 2pm and check out of 12 pm unlike others where you have less time to spend.

I’ve been a frequent guest at this hotel, staying an average of almost once a month, and overall, the experience has been pleasant. The **room was clean as always**, and the **housekeeping service was excellent**, promptly attending to any request with efficiency and courtesy. However, I believe the **front desk services** still have room for improvement. On my recent stay, I inquired about a complimentary room upgrade, as many hotels offer this perk for loyal guests. I was quickly told “no” without much consideration or follow-up. I suggested they at least check, but the front desk agent declined. I asked “how about birthday upgrade for frequent guest?” I was answered, we only give cake and didn’t even bother to ask for my birthdate or check his record. Additionally, I requested a late check-out, as the standard check-out time is 11 a.m. I asked for just a one-hour extension, but the staff advised me to call the next morning instead of handling the request during the check-in process. While the **cleanliness and housekeeping** are consistently excellent, I hope the front desk can improve their customer service to match the overall high standards of the hotel.

Clean Room but Misleading View, Breakfast, and Maintenance Issues Review: I stayed at Jinjiang Inn Ortigas from December 30, 2024, to January 1, 2025, and booked a Business Queen Room through Trip.com. My experience was a mix of positives and negatives, with some aspects not meeting expectations set by the listing. Positives: 1. The room was clean upon arrival. 2. Staff were polite and accommodating, especially when I requested a room change (though none were available). 3. The à la carte breakfast provided on the first day was generous and filling. Areas for Improvement: 1. Misleading Room Description: The listing advertised a city view, but my room’s window only faced the back and wall of the adjacent building. This felt misleading and detracted from the experience. 2. Towel Quality: The towels provided on the first day were worn out and should no longer be in use. I have photos to substantiate this observation. 3. Maintenance: The room was clean but showed signs of wear and tear (e.g., cabinet doors needing repair), indicating a lack of upkeep. 4. Breakfast Expectations: I specifically booked this hotel because of the advertised buffet breakfast. However, on the first day, no buffet was served due to low guest turnout, and only à la carte was available. While the meal was generous, it wasn’t what I expected, especially during the New Year holiday when many travelers would hope for the full experience. 5. Ventilation: The room felt suffocating without a proper view or natural light. Overall: While the location is convenient and staff were courteous, the lack of proper maintenance, misleading room description, and the absence of the advertised buffet breakfast on the first day were disappointing. These issues need attention to align with what guests are promised when booking. Rating: 3/5

Thank you so much for staycation experience as we celebrate our unico ijo 13th birthday with Astoria from our check-in up to our check out. We had a great and relaxing night.

Love our stay here! Well preserved rooms, clean and sanitary, nice view and great service. Super near podium and convenience stores.

It was a great stay. We requested for a late check in since we will be coming early in the morning the next day & it was a smooth transaction, from the request to check in until check out. Every one was accommodating. We had a great time & rest! Rooms are very clean and the amenities are complete. We will definitely book again at this hotel.