Pasig Apartments

Kudos to Jen, we arrived at the hotel at past 11am and just asking if we can leave our luggage and bags coz i know its still early for check in, but to my surprise the receptionist went above and beyond and checked if the room is available for early check in coz she said we may have come far from province and she didnt bill us for early check in. Id like you to see how my nieces and sister really enjoyed even if its just overnight stay👏🙏💕 Breakfast was superb as always♥️

Overall, our stay was okay. Staffs are friendly and helpful. Just a few suggestions or things to point out; 1. The pool area is a bit smelly 2. The food during our breakfast was limited. I think this can be improved. I believe, people will come back to your place if you can level up the cleanliness and make the breakfast, lunch and dinner more enticing by adding more food for breakfast and options for lunch and dinner.. opening a resto bar in your RD is also suggested, so guests will have a place where they can chill with drinks and good music while overlooking the city view and busy streets.

This is an old one, which reflects in all amenities, rooms etc. The rooms, depending what you choose, are spacious. But all is old, although the bed, linnen and shower are good. Clean, pillows good and strong pressure shower. They have a gym for all you needs, swimming pool and steam and sauna. All nice , but can be smelly due to the fact it is.... yes old. Breakfast is simple but good, some asian food but also they can make you eggs on your whishes. Location if your business is in Ortigas is great, close to Megamall and Shangri la mall, with good food options. At the end it is all about what you pay for the room.

Clean Room but Misleading View, Breakfast, and Maintenance Issues Review: I stayed at Jinjiang Inn Ortigas from December 30, 2024, to January 1, 2025, and booked a Business Queen Room through Trip.com. My experience was a mix of positives and negatives, with some aspects not meeting expectations set by the listing. Positives: 1. The room was clean upon arrival. 2. Staff were polite and accommodating, especially when I requested a room change (though none were available). 3. The à la carte breakfast provided on the first day was generous and filling. Areas for Improvement: 1. Misleading Room Description: The listing advertised a city view, but my room’s window only faced the back and wall of the adjacent building. This felt misleading and detracted from the experience. 2. Towel Quality: The towels provided on the first day were worn out and should no longer be in use. I have photos to substantiate this observation. 3. Maintenance: The room was clean but showed signs of wear and tear (e.g., cabinet doors needing repair), indicating a lack of upkeep. 4. Breakfast Expectations: I specifically booked this hotel because of the advertised buffet breakfast. However, on the first day, no buffet was served due to low guest turnout, and only à la carte was available. While the meal was generous, it wasn’t what I expected, especially during the New Year holiday when many travelers would hope for the full experience. 5. Ventilation: The room felt suffocating without a proper view or natural light. Overall: While the location is convenient and staff were courteous, the lack of proper maintenance, misleading room description, and the absence of the advertised buffet breakfast on the first day were disappointing. These issues need attention to align with what guests are promised when booking. Rating: 3/5

Room was clean and spacious. Staff were nice and very accommodating to our request. Whole check in and check out process was a breeze. The hotel itself is just in front of Podium and 3-5mins walk to SM Megamall so everything was accessible. The hotel even gave us a treat, a delicious slice of cheesecake because we’re celebrating our monthsary. My partner and I appreciate that kind gesture.

the location is really bad to travel out in the morning bec of very very bad traffic jam ---need to offset time leabing by 7am---and have to get back to hotel before 5pm---else simply from any where coming back or going out MINI traffic jam is 2 hrs arrive fm T1 at 6.15pm -car waiting n get into the car to the hotel when arrive the hotel 8.10pm---2 hrs in the bad traffic so this hotel location really very bad traffic condition Bkft is always very crowded -when u order any cook food they have to give u a number plate and wait for them to bring to u...but what happen is always shortage of helper to do this job ---so u can keep waiting

Hotel services were good, clean rooms and comfortable stay. Rooms are good for families and they make sure to keep the guest aware of the hotel policies. Maybe something to improve, since we booked 2 bedroom suite for a family of 4 adults we observed that the masters comfort room needs further sanitation in which I explained to the staff before we checked out.

I’ve been a frequent guest at this hotel, staying an average of almost once a month, and overall, the experience has been pleasant. The **room was clean as always**, and the **housekeeping service was excellent**, promptly attending to any request with efficiency and courtesy. However, I believe the **front desk services** still have room for improvement. On my recent stay, I inquired about a complimentary room upgrade, as many hotels offer this perk for loyal guests. I was quickly told “no” without much consideration or follow-up. I suggested they at least check, but the front desk agent declined. I asked “how about birthday upgrade for frequent guest?” I was answered, we only give cake and didn’t even bother to ask for my birthdate or check his record. Additionally, I requested a late check-out, as the standard check-out time is 11 a.m. I asked for just a one-hour extension, but the staff advised me to call the next morning instead of handling the request during the check-in process. While the **cleanliness and housekeeping** are consistently excellent, I hope the front desk can improve their customer service to match the overall high standards of the hotel.

It was a great stay. We requested for a late check in since we will be coming early in the morning the next day & it was a smooth transaction, from the request to check in until check out. Every one was accommodating. We had a great time & rest! Rooms are very clean and the amenities are complete. We will definitely book again at this hotel.

Had A great stay with a good nice view.  staffs are very accommodating with good attitude. really like it there especially for solo travelers like me, foods are good, had a taste of each and I enjoyed those foods really mouthwatering. the beds are comfortable to lay with, non itchy insects and other crazy stuffs. evry night in my dreams i see you, and i feel you and that is how my heart