Lapu-Lapu City Apartments

We booked two rooms and we were only able to get one room when we checked in and the other room an hour and a half after! We followed up multiple times and complained about how the room wasn’t ready when it’s already the check-in time. They told us that the staff was already on the way up to bring the key card for the other room yet it took a long time (given the fact that the rooms were just at the second floor, above the lobby) when we followed up for the third time, we were told that the card was being brought from the main wing that’s why it’s taking so long like? we literally got the key card from our first room on the front desk lobby below our floor (ocean wing). They are also very strict about the room capacity that you have to pay 3k plus to pay for an extra person unlike other four-five star hotels. The room was also dusty, my boyfriend kept sneezing non-stop when we went in the room and had to take anti-histamine. Facilities were great though.

The standout feature of this hotel was undoubtedly the staff. They were incredibly friendly and went out of their way to make sure that my stay was enjoyable. Their warm hospitality really made a difference. The food at the hotel restaurant was also impressive. I particularly enjoyed the variety and quality of the dishes offered. However, one area for improvement would be the service time for food orders. While the meals were delicious, the wait time of 20 to 30 minutes felt a bit lengthy, and I believe it could be shortened to around 10 minutes for a more efficient dining experience. Despite this minor issue, I would still highly recommend the hotel for anyone looking for a comfortable stay with great service and tasty food.

The specific hotel is just 20 minutes driving from the Cebu airport. Its location is excellent. I can say that it was a small paradise. There is a huge pool with a bar that you can spend your day. The staff were very friendly and polite. The breakfast was huge. The room was amazing, very clean. The Cara Spa was excellent with professional staff. Also, the Nonki restaurant offers one of the best sushi i have ever tried. Thank you for making our honeymoon so unique!

I’ve stayed in many five-star hotels around Lapu-Lapu, and unfortunately, this property falls short of that standard. The room was relatively small and underwhelming, especially considering the nightly rate of $280 (around 15,500 pesos). Overall, the resort doesn’t compare favorably to its competitors in the area. Upon arrival, we headed to the pool and asked for towels, only to be told to come back in 30 minutes as they were still drying, not the kind of service you expect from a high-end resort. There were also no poolside activities or amenities for children, making it less suitable for families. If you want to use the children’s play area, there’s an extra charge of 300 pesos per child per hour, and you have to walk all the way back to the check-in counter to pay. Frankly, that felt like a rip-off. Safety-wise, be cautious walking around as there were small puddles on the floor, likely caused by condensation dripping from air-conditioning pipes above, an obvious slip hazard that should be addressed. Also, don't let your young kids near the elevator lobby windows. They are low level and open outwards.  The buffet breakfast was another letdown. The food was presented poorly, served lukewarm, and surprisingly lacked basic breakfast staples like sausage or bacon, something I’ve never encountered before in a hotel of this caliber. Even more concerning was the presence of pet dogs in the dining area during breakfast, which we found off-putting. While the sunset views are beautiful, they’re somewhat marred by the rusting ship hull of visible just offshore, a visual distraction that takes away from the otherwise scenic waterfront. On a brighter note, we had drinks and dinner at the sports bar twice, where the service was excellent and the food enjoyable. However, ordering would be more efficient if they adopted a QR code system instead of relying on guests to find a server. Overall, I wouldn’t stay here again. For better service, amenities, and overall experience, I’d recommend the Shangri-La or Sheraton, both of which offer a far superior pool, beach area, and level of hospitality. In fact I find Costabella Beach Resort much better services and amenities for a fraction of the price!

The hotel is perfect for couples. The pool is very clean and staff is very acccomodating. Security is very visible everywhere and elevators runs very smooth without feeling any dizziness.

I’m beyond amazed. The place are relaxing views, magnificent room views, comfortable dining and beautifully romantic area. The beach are clean and clear like crystal twinkling by the sun rays. Unfortunately, Got stung by a jellyfish and the staffs acted and ask about my wellbeing and so fast to close the beach and did the best thing action to avoid for other guests to get stung and do the protocol by putting red flag as warning sign and inform the other guest about the incident. They had immediately responded/managed to implement another activity to avoid boredom to pass time since the beach were unaccessible for the guests to enjoy which ai think are best for all ages can join and even small/children guest would enjoy. It’s a perfect weekend getaway.

It was okay. The people working there were very friendly and the layout of the place was decent. There’s a lot of construction going on; the spa was closed and they’d be spray painting the bridge going over the pool while people were in the pool. It looked like a job that could’ve been done in a day which they stretched out the entire duration (probably still a parking on it now). The spa was the same- closed and under construction the whole time. The place is next to a big vacant construction lot where dogs would howl for the majority of the night. The majority of the food was awful and overpriced, you’re better off going out to eat. To put it into perspective, a beer at the fanciest restaurant outside the hotel cost 125 pesos, there it cost 265. I accidentally booked 7 days instead of 6 and they wouldn’t refund me which is mainly why I’m writing this brutally honest review. Bluewater down the road it’s much better.

We stayed at Bluewater Maribago as a family with two little boys (2 years and 2 months, and 5 months old), right after a long journey from Germany—and it was exactly what we needed. We originally booked 3 nights but extended to 4 because it was just the perfect place to adjust to the climate and recover. The resort is beautiful, well-maintained, and incredibly family-friendly. The pools were a big hit with the kids, and while we didn’t swim much at the beach, our toddler spent hours happily playing in the sand. That kind of distraction made everything easier for us as parents. The food was outstanding—we had the breakfast and dinner buffet daily at Allegro Restaurant and loved the variety and quality. But what really made this stay special was the staff. The resort’s core value, Amuma (a Bisaya word meaning to pamper or care), isn’t just a slogan—it’s something you feel in every interaction. Big thanks to Joyce and the welcoming team at the Allegro entrance, Jeff and Richell from the juice bar who took great care of us in the afternoons, and especially Carlos at the kinilaw buffet, who we saw more than once step through a potted plant (literally) to help guests at the nearby self-service station. That kind of extra effort and warmth was everywhere. If you’re arriving in Cebu with kids—or just need a peaceful, genuine place to land—this is it. We left feeling refreshed, grateful, and truly cared for.

Perfect location to stay because it’s just in front of the airport, the staffs are very accommodating and helpful. I had a great experience in the hotel!

What an underwhelming experience staying at Movenpick Mactan. I had two reasons for booking at Movenpick after reviewing their website. I am a member of the loyalty program that Movenpick is associated. It wasn't until after I booked that I found out that the ACCOR Live Limitless loyalty program did not apply to this particular Movenpick hotel. My wife and I were celebrating our birthdays as well as wedding anniversary so when I saw the Ibiza facility on the website we were excited that this would be a celebration/vacation to remember. We soon found out after arrival that the Ibiza precinct had been damaged in a typhoon 3 YEARS AGO (2021) and had not reopened. I questioned an executive about the possible misleading information on the website and was told that it takes about 1 year to remove it from the website (really????) and another year to have it uploaded again so it was left there offering an experience that wasn't there. The breakfast buffet was very good and the staff at all outlets were friendly helpful and very courteous. The same cannot be said of the snacks (spring rolls) near the pool that were served overcooked. The club sandwiches were delicious. Our anniversary dinner Crispy Pata and Pochero were bland and not up to what we would expect from a five star hotel kitchen. It was an underwhelming experience. If you want filipino food then walk to the entrance and diagonally opposite is the Morning Glory restaurant which we visited and enjoyed a delicious array of filipino cuisine.