Baguio Apartments

Very accommodating staff. We had a wonderful birthday celebration of our mom thanks to them. Limited choices of breakfast though. Our hot water is not working. Called them 2x to fix which they attended swiftly but the problem remained unresolved.

My stay was less than ideal due to several issues. The water heater did not work instantly, and I had to run the water for 15 minutes(waste of water) before it warmed up enough for a shower, which was quite inconvenient. The window view was also disappointing(I requested for a room transfer with a pine tree view, they told me no available room). Additionally, I had to request basic amenities each time for extra person(we are 3 person in a room)which should have been provided without needing to ask. This significantly impacted the quality of my stay. Good breakfast though. Most staff are courteous.

Our stay was great! It's not walking distance to the tourist spots but all of them are within the area and hailing a taxi is not a problem at all. We also prefer not to walk 😅 But if preferred, it's possible as everything is near the area! We tried their heated pool while it rained, and we really enjoyed it! Such an experience with a cold weather in Baguio! The breakfast buffet is awesome! We love everything and their menu differs per day! The original flavor taho, strawberry and ube are such a delight! I think the only missing is cereals. First time to eat strawberry champorado! 😁 At first I was hesitant if the room will have a fast wifi for me to work. Viola! The room as a router! I was able to work with ease! We love the smart TV -- you only need to sign in your own Netflix account. We love our room view. We don't have to go to SM to see the Baguio city lights.. we already have it in the room. We have a balcony overseeing the pool area as well! We so love our room! 😍 Only thing is maybe they should add another desk or longer desk. The TV is already in the table and there is no separate desk for laptop or if you are having snacks/dinner. We asked, but they don't have a spare table. I think they can also add another chair since the room is good for two. There's only one chair in the room but when we requested for it, they were able to provide. Our room also allowed us to feel the breeze of Baguio! We can turn-off the AC and open the windows protected by mosquito net! I was just amazed with this feature! We truly appreciate their prompt service whenever we call the reception. We don't need to call for follow-up! We love them! We love that there is a bathtub and hoping they can also provide bath robes for a perfect bath! 🙏 Truly, we love to be back to SotoGrande whenever in Baguio! 🫶 Thank you SotoGrande for an awesome experience!

It’s a relatively new property so everything is quite clean. The rooms are comfy and the staff friendly. The location is nice and quiet and having the jeepney station right outside is a plus. We would consider returning.

An enjoyable stay, staff were all friendly, room was comfortable with nice garden view. Buffet breakfast is plentiful and tasty. Location is good, away from the noisy downtown area and close to some sights such as Wright Park and Mines View. Only negative is that the hotel was always very busy with people and they could be heard from the room at night

Small cozy room, we had a pleasant stay overall, near to city center and bus terminal,that’s the advantage of this chalet.

The room is superb, clean, smell good and big. The balcony with breathtaking view. The staff is so polite and best service given to each guest. The restaurant is super good (you must try the steak). I am sure, I will return to relax in this hotel again. Let the photo attached speak for itself 👍👍👍👍👍👍👍👍

Enjoyed again our stay at The Plaza Lodge. Also stayed here last year for our annual retreat. Generally, services are okay including the lobby, cafe, room, bfast buffet and their value-for-money shuttle service. However, the bathroom area (of room 611) needs to be fixed since water is accumulating on the floor and this is a potential hazard and cause of accident because of stagnant water on the floor. Mgt shd fix this right away. Thanks.

We requested the changes in our booking through Ms. Katherine Perez last Saturday, 18 May 2024. We informed her that since my sister and her husband confirmed to join us , hence we requested for the revision of our reservation. We told her we saw the ad that costs P7,500 in one room and we would like to avail that promo. She assisted us for the booking and informed us that we will be paying additional amount of P3,375.00 which we agreed to pay upon check in. She only emphasized to us that we can no longer avail for the privilege discount of the seniors since we are already availing the hotel''s promo. She even sent us an email as proof of the balance amount we have to settle. However, when we arrived at the check in counter, they are already charging us extra for the 4th person which is not what was discussed to us by Ms. Perez. In the end, we are at the losing end and just have no choice but to pay because she was not allowed by Mr. Cabajar, Assistant Front Office Manager to speak to us to give clarification about the matter. There's no problem for us to pay the right amount as long as it is properly disclosed with us in the beginning . It is even our wedding anniversary that we chose your hotel for us to celebrate and unwind. We didn't expect that we will be disappointed in a way. Where is the saying that I just hope no more client/patron would ever feel the same way.

⭐️⭐️⭐️⭐️⭐️ Clean Hotel, Room smells good, Easy to check in/out, Staffs were kind and welcoming. Wi-fi connection is good. ⭐️⭐️⭐️ Breakfast Buffet Masarap yung food pero konti lng ung selection pag ngkataon puro pa pork/ beef sana may veggies and seafoods din. And sana include n lng din yung egg wag na on the spot n lulutuin ksi humahaba ang pila ⭐️⭐️ Best location ito if may sarili kang car😊 Yun nga lng malayo sa mismong town. Wala msyadong Taxi kaya no choice magpapabook k tlga ng GRAB (200+ ang taxi fare pag grab pero pag regular nsa 100 or less) One thing nakakahilo yung paakyat s main lobby ng hotel, spiral ramp ksi tpos ang tarik pag di sanay un mgdrive mhhirapn tlga ska sana may nag aassist dun sa pag akyat at pagbaba ng sasakyan pra di nagkakasalubungan at maiwasan yung disgrasya.