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My mom and I stayed two night in this hotel while we explored Campeche and the surrounding area. It was very clean and the staff were helpful and kind. The location is great in that it is just outside the city wall next to one of the entrances. Therefore, while it is a short, 5 minute walk to the cathedral and a tiny bit more to Calle 59 where many restaurants are, it is quieter to stay here than inside the walls. The rooms are very clean, simple but perfectly functional, and there was a partitioned, shared balcony for our room which gave us a lovely view of the park. The hotel offers a restaurant and room service. We utilized both and found the food to be very affordable but high quality and tasty. There are bell hops, front desk people, and a helpful concierge as well available at almost all hours. The pool outside is small and is accessed by a ladder (no steps) but there is a nice little sitting areas with shade next to it. The parking appears somewhat limited, so if you are driving here I'd speak to the hotel beforehand to make arrangements before your stay. Overall, we had a very good experience. I recommend this hotel for tourists or business people alike. There were some tourists like ourselves, but I saw a lot of guests who I would guess were Mexicans traveling for their work. In my experience, that's always a good indicator of a quality hotel, as those people are usually repeat customers.

Although it's not the responsibility of the hotel for outside music, they must know that the sound comes right through the walls since they are located at the corner of the public plaza. That said, the location is 2 blocks to the main cathedral and 2 blocks to the sea so you decide. Breakfast is available (not included), grocery store stuff generally or you can buy the 2nd level with eggs. The pool area is modest and water VERY cold in winter in spite of warm daytime temps. We bought a corner suite and the room was spacious, attractive and clean. The bed was pretty awful for comfort. We had balconies on two sides, enjoyed the views and the breeze. Shower was good and the staff was nice with limited English. You need to request a hair dryer for your room at check in. Overall, a fair deal for your money but I'd pick a place where I could sleep better next time.

The hotel has good location and there is large parking in front of the hotel. The room was very spacious and newly furnished. The bathroom was big enough, it even had a hairdryer. The beds were very comfortable. The staff were friendly. The breakfast was good. In the evening they ran out of hot water for showering. The wi-fi in the room did not work.

Just a few weeks ago, my wife and I spent five nights at this hotel. In general, our stay was satisfactory. We enjoyed being close to the main plaza (4 blocks away), and the combined ceiling fan and air conditioner. As seniors we also appreciated the elevator. We did not have any problems with the WiFi, and liked the fact we could watch news channels on a large screen TV. The Hotel staff was gracious and very attentive to our questions, and it is common in Mexico, we were immediately approached by some staff with all sort of offers for private taxi services. Our room was good size, well appointed and very clean. We had no street noise problems at all. However, we would have preferred to have a good breakfast restaurant at the hotel instead of walking every day looking for a place open in the early morning. Yes, it is true that they suggest just walking a few steps to Hotel Plaza Campeche. This we did once and we were very disappointed, the breakfast food was not good enough for us. Hotel Plaza Colonial is at the moment a good place to stay in Campeche, and it could be a great place with a few improvements. Let me mention what those could be; a good breakfast service, a refit of their ancient plumbing systems, and better quality towels and toiletries.

Servicio al huésped de 8 Limpieza al llegar, cabellos pegados en el WC, cabellos en la sabana de cama. Habitación insegura, la puerta no tiene pasador o cadena de seguridad sólo chapa como la de l puerta de baño con seguro de botón. Cualquier puede abrir y robar o algo.... Peligroso! El desayuno pagas 130 pesos y la Calidad es pésima. La tarifa es de 900 de walking y te incluye desayuno CO, ósea NADA. Sinceramente es una tarifa muy alta para lo que ofrece Por supuesto que reporté la limpieza y lo ”solucionaron” Está retirado del centro, no ofrece servicio de nada para cenar, hay que salir al Oxxo que está a 500 metros es una avenida muy sóla. Precio -Calidad para NADA!