Bintan Apartments

We had a wonderful stay with Four Points by Sheraton at Bintan. I stayed a few resorts at Bintan in the past and thought to have a try with this new resort this round. With few room pictures on platform, it took me a while to make the decision. The resort turns out not only new hardware facilities but also excellent services from Front Desk (Mr Kaleb and Ms Ledy) to restaurants (Mr Dimas). Appreciate the housekeeping team for the Birthday decorations in room and dining team for the breakfast birthday celebration surprise! Will come back again :)

Roos are very clean and big and also every particular in the room are same exactly as advertised in the trip.com. All the staff are very friendly and kind. There have the very clean, beautiful and great swimming. I this pool is the most attraction thing for these resort. Breakfast have alot of food to choose. And the at the night time also you can have the bar. I was very happy and really released all my stress. Over all everything was very satisfied.

I recently stayed at Hotel Indigo Bintan, and it exceeded my expectations. The design is modern and vibrant, reflecting the local culture beautifully. Rooms were spacious, clean, and well-equipped with thoughtful amenities. The staff were welcoming and attentive, always ready to assist. The beachfront location is perfect for relaxation, with stunning views and easy access to activities. The food options were varied and delicious, offering a mix of local and international cuisines. Overall, this hotel provides a perfect blend of luxury, comfort, and authenticity. I highly recommend it for anyone visiting Bintan.

I rated cleanliness as 4/5 as it was almost perfect clean but there was a cockroach in my room. This I might not fully blame the resort as we are in nature. This resort is perfect is you are looking for secluded and quiet spot to getaway for a family or a couple. You won’t need to venture out. But it’s a long drive to the resort to the ferry where you need to factor travelling time in your itinerary. I went with my family and the in-house farm was a blast for my kid feeding bunnies, chickens and fishes. Kiki the person in charge was very friendly and served us well. There is a club for kids activities. Service was perfect. Everyone was friendly and attentive to our needs. I would go back again. Take note that is 21% charges of tax on top of the prices - service charges and Govt tax.

Decided to have a short staycay with our lil’ bub. We were greeted by mba Siti, fuss free check-in. Our 1BR villa was great. Clean, amenities provided was alrite, could be better. Lil’ bub loves the bath tub. Thank you mba Novi for the mozzie repellent for our lil’ bub. Staffs greeted us whenever we pass by! Felt so comfortable during our stay. Had a pleasant stay with Kamuela. Will definitely come back again 😍 one minus point will be the breakfast! Hope to see improvement during our next stay! 💙

Amazing experience at Doulus Phos ship hotel. Staying on this amazing Guinness world record ship is definitely one for the books for me. I was once able to bought a book on this MV Doulus when it was sailing to sell books worldwide. The view, the amazing staff and the facilities are truly one of a kind. It was monsoon when we stay that’s why we didn’t manage to enjoy the infinity pool. We would like to come back to experience the outdoor movie with bonfire, the infinity pool and the sunset dinner. The food is great (“, ) and we truly love the amazing warm hospitality of the staff. Definitely we will be back with our family during summer time. It is a good place for family, friends or a retreat. The facilities is huge, a lot if possible activities that can be done and enjoy and not to mention that the tranquility. There is also a spa, it is still under soft opening and still undergoing for improvement but nonetheless it is worth every penny you have.

The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.

Room is very practical: spacious layout & clean. Comfortable bed. Bathroom is large & clean. Food options are also practical: tasty/ well- prepared. Not a wide variety but sufficient. I suggest limiting plastic bottled water provision for large group functions.Undoubtedly, that's up to the consumer. But hotel can make a stand on this.

Nice and unique place to stay in. Was a peaceful stay in except the bed side are filled with ants :”( however all were good! Went on a weekends and they have grill with movie service . Their customer service were Top notch. They're super well manners filled with so much courtesy. 👏 resort is nearby to neemo! They responded promptly in WhatsApp even if its a last min plan to it even helped decorated the bed to my request!!

We just had a very enjoyable and satisfied 2 nights stay at Angsana Bintan. All staff are very friendly, always with welcoming smiles and attentive to our needs. The services are quick and efficient. The rooms are clean and comfortable. Shuttle bus to ferry terminals are prompt and organized. Breakfasts are with great variety of foods and beverages, nice and delicious. All 5 of us (Myself and family) very much enjoyed our stay!! Would love to come back again in future.