Rennes Apartments

I expected so much more out of this big chain hospitality company. But, sadly, like many of these big companies, they try to cut as many corners as possible. Here are some pros and cons: Pros: The location is excellent. The hotel is sort of tucked away from the main street so it is very quiet. Also, it is not too far from public transit. Both bus and metro stops are very close and easily reachable by foot. The main lobby itself was relatively clean. Cons: The front desk staff was just okay - they were not rude by any means, but not overly friendly either. They were just...there. The only coffee they had in the room was horrible instant coffee. Then, they charge you 2.50 Euros for an espresso that uses a pod. I have stayed in many, many hotels in Europe (smaller boutique hotels with smaller budgets) that provided a machine with pods in my room. Those that have not provided a machine have never charged me for one espresso. I am sure had I made a habit of it, they would have charged. But seriously, 2.50 for one pod of espresso? Mercure can pony up. We are also convinced the cleaning staff did not properly clean our room. There was something on the ground that sat there for days in the bathroom. We saw it after the first day thinking it was strange it was still there. As a test, we left it there (it was a door sign) to see if it would ever be picked up, but it sat there for days. My BIGGEST issue with this hotel was the SMOKING AREA. They have tables and chairs right outside the front doors of the hotel where people can smoke. Every morning and evening their would be many people sitting out there puffing away. So, each time we would either leave the hotel in the morning and return in the evenings, we would have to walk through a cloud of smoke. The smoke would also enter the lobby and dining area where you could easily smell it. Nothing is more unappealing when you are trying to sit there, eat breakfast and you have to breathe in disgusting, foul cigarette smoke. Overall, I just expected more from a big company such as Mercure. Like I said earlier, I have stayed at smaller boutique hotels where they have smaller budgets. Despite this, they put a real emphasis on customer service and pay close attention to details.

My wife and I stayed here for 5 nights at the end of April-early May 2024. I highly recommend this hotel. It has a great location -- about .4 miles from the train station and about an equal distance in the other direction to Old Town, Parc du Thabor, and other places you'll want to see. My wife enjoyed the buffet breakfast. The staff was very helpful. Our room was clean. Lots of restaurants nearby. Rennes is a beautiful university town with a great Saturday market; it was a highlight of our 17-day trip to Brittany and Normandy.

We stayed for two nights with our young family. One room with 2, the other with 3. Location, parking accommodation and breakfast were all spot on. Recommend the location as it was very central and within walking distance to all the main sights in Rennes

The hotel is strategically located just a stone’s throw away from Rennes train station. The welcome is professional and friendly, the standard room is very correct, there is nothing about cleanliness. There was only a leak under the sink, but the front desk moved us to another room. The breakfast is perfect and complete, with several products to choose from. I recommend.

We stayed in a first-floor room with a little terrace of our own. Was idyllic on that terrace except for when the air conditioning unit on the adjacent roof was humming and dumping hot air on us. Such a shame because everything else here was first class. The staff. The restaurant. The courtyard bar. The location near one of the best wine and food streets in Rennes. Absolutely would stay here again but might not bother with the terrace room next time.

The location is very good to walk 2 minutes to the train station. There are several stairs at the entrance of the hotel, and it is more embarrassing to take a large meeting. Booked hotel breakfast but it turned out to be 7:30 to 9:00. The completion time was too early and too short, which was not convenient for guests. The room is clean and tidy, there is a lot of dust, the hand dish is very slow to remove the water, it should not be cleaned for a long time, the carpet makes the skin of the legs itchy.

I stayed here for 4 nights while here for work. I found the hotel to be quiet and comfortable with adequate air conditioning and good WiFi. Everything worked and was clean and maintained, although the rooms were clearly old and rather soulless. Breakfast was great in places (freshly squeezed orange juice, leaf tea!) and not so good in others (cooked breakfast was well below average), but if you are happy with continental style food then you will be happy. The staff I spoke to were all friendly and helpful too. Finally, the location is excellent, with so many places just a short walk away

I stayed 4 nights in this apartment early July. Health measures - Remarkable health measures device anti-covid19 effectively implemented by ground arrowing, hydroalcohol gel at all floors, reminder of physical distance in the lift. - Reception services The hotel is very professional and staff (Thanks to Marion and Mrs. Jouan ) with constant concerns about availability, welcome attitude, listening. - Room cleanliness is the same as the guests expect. It is an excellent criterion for a good residence assessment. - Good geographical location with fast access to the rock and 15 minutes walk from the city centre. Don't forget that physical exercise is part of a good life hygiene; - A excellent address to be kept for its quality-price relationship