Regina Apartments

I’ve stayed at this location several times now and when the price is right I would stay again. It is consistently clean with comfortable beds and spacious rooms. We’ve eaten at the restaurant once and the food was good, service was slow that evening even though it wasn’t busy. I liked being able to get Starbucks coffee and fresh breakfast to go in the morning. My major complaint with this place is having to pay for parking and the location feels a little sketchy but I don’t go out at night.

If I could give 6 stars I would. I was in Regina on business and it happened to be my birthday as well. Not only did the hotel leave a Happy Birthday card signed by 20+ members of the staff, I was upgraded to the Royal Suite for the night. Wow wow wow. The most lavish room in the entire hotel close to 1500 sq ft of living space !! It was unbelievable. All of my stays in Regina are at HotelSask as they have never let me down. Kunal the GM personally contacted me to make sure everything was to my satisfaction. The front desk staff Gloria, Vishnudas and Marcia are first rate awesome people too!

This hotel was a pleasant surprise. Will stay there again! Everything from the reception at the front desk to the service at the complimentary breakfast was top notch. The breakfast was the best I have had at a hotel stay. Lots of options and really good quality. The hotel and its staff should be commended.

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

Comfortable, convenient, safe, fast and clean hotel with paid parking space, (10 dollars per night,) including simple breakfast, (fruit, yogurt, egg sandwich,) passing by for a night of rest is enough.

We came for a mini family vacation and our stay was excellent. The shuttle for the Rider game stops right at the hotel which was great, we didn't have to worry about getting to and from the game. The front desk staff were very friendly and helpful, same with the staff in the restaurant. The pool temperature was a home run, it made our time there very enjoyable. We would definitely stay here again.

We have stayed at this property in previous visits, and they are as good as ever. The price is right and the staff is very friendly. We enjoyed our free breakfast at the restaurant next door and cocktails at the adjacent sports bar. The location is perfect for our needs to visit relatives and it is pretty quiet. We would stay there again in a heartbeat.

As always I wanna thank Josh for all of his help this time around like the last couple of times. My only complaint would be, that during the last couple of nights I was there, Friday and Saturday, it seemed as though there were teams of maybe high school aged kids staying, and they seemed to have zero respect for hotel stay and little or no supervision, as the ones staying on the same floor as me, caused noise and ruckus and total disregard for this around them for hours late into the evening and into the early morning. I was tempted to call the front desk to make a complaint, but let it slide once they seemed to settle down finally for the night. It’s a little rediculous to let so many kids run around unsupervised in a hotel environment. Now I know it’s not the fault of the hotel or the staff, and I’m by no means putting blame there, but someone needs to do something in future. Also, I’m going to try to get a room on the rear of the hotel because on the Victoria side it’s way too nosiey at night to sleep. Other than that my stay was good.

房間小，衞生間門把手竟然反着扭