El Calafate Apartments

We stayed here for 3 nights. It’s a nice hotel with friendly staff. It’s the small things that bother me like on the 2nd floor at the elevator only the up button can be pressed. At breakfast, at 09:00 when we came for breakfast the eggs were cold. The next day we had a pickup at 07:10 and they said breakfast starts at 06;00. I guess nobody told the kitchen staff. They only put out the food at 06:25 and the eggs were cold. The 3rd day we went down at 06:20 and everyone still had to wait for them. And guess what, the eggs were cold. The rooms are nice and you have a nice view from the room to lake Argentina.

Although the hotel is not in the town center, the hotel provides a shuttle bus to and from the town center every hour, and the drive is about 15 minutes, not far. The hotel is located on the shores of Lake Argentine, with beautiful scenery and gorgeous sunrise colors! The front desk of the hotel has a service to provide local tourism projects. The lady has a very good attitude and helps our family to arrange the itinerary. The town is not big and has a very breath of life!

The Design Suite Hotel is exactly what it is called. It is a very design and very beautiful hotel. It should be the best view hotel in Calafate to see the Lake of Argentina. Each room has a whole window overlooking the lake. While slowly admiring the beautiful lake view, snow peaks, blue sky and white clouds. The restaurant is very beautiful, the breakfast is rich, the taste is good, the service is very warm, and the English is very good. It is very intimate that you can order a lunch set on the glacier hike, and there are oversized sandwiches, apples, water, chocolate pie, and energy bars, which are very worthwhile. Walk along the lake to the town center in about half an hour, and also pass through the wetland park. There are buses to and from the airport to pick up and drop off, following the bus is equivalent to a day trip to the town! All in all, very good value for money.

Very courteous front desk people. Most of them spoke English. The room was mostly comfortable. The bathroom was a little cramped, but this seems to be the norm in this area. They allowed us to leave our bags in the front desk area for a few hours. The breakfast was pretty amazing.

After brilliant experiences all over Argentina, Arakur in Ushuaia, Los Cerros in El Chalten, to hotels in Bariloche, BA. Mendoza etc, we were excited to stay here at Lagos. How disappointing. The breakfast was the quality of a hotel one third the price. They could not control guests at 1am from running up and down hallways, partying in rooms. The walls have no insulation, so my wife could hear snoring through her ear plugs, through a wall. The staff were obnoxiously rude. The rooms dated, no free water. At least they were clean. The lobby is nice, the pool beautiful. The chainsaw, mower and other power tools all day outside window, for three days though has been testing. Ask to speak to manager and got nothing. Changing rooms to cheaper one but not getting refundwas also hard. Do not recommend

A great location hotel ( 4 minutes to bus station and 15 min walk to downtown) with a very basic , yet clean room. The room size was ok with lots of luggage storage , but no place to sit. No coffee or tea station. No microwave ( which was Ok for us) , but have a mini fridge. It seems like it’s a new hotel. A very big dining area attached to the reception. The front desk, “ Adrianna” was wonderful, very welcoming and eager to help. The reception desk is NOT 24/7 so if you fly out early in Am, please let them know. No elevator, but flight of stairs. Very bright and clean hotel. We mainly used it to sleep as we were on tours and hikes while we were there. A 15 min walk takes you to the city center full of restaurants and tourist traps!

My husband and I stayed in a standard queen room in January 2020 for 4 nights while on a roadtrip in the area. Positives: - clean room, although part of the bed was broken (the mattress on one side had slightly collapsed) - good wifi - friendly staff - okay breakfast buffet - plentiful, easy and complimentary parking - nice location outside town. The taxis are cheap and easy to use. Negatives: - tried to book treatments at the spa, but was informed it's fully booked. The hotel could inform customers of the need to pre-book before arrival. - the room contained no slippers. Was informed we could get them from the spa but was met by an almost scary lady who demanded a deposit (!!) for SLIPPERS. It would also, apparently, have required filling in forms (:D ). At this point, I didn't know whether I should cry or laugh and decided that the slippers were most definitely not worth the time and effort. - the complimentary shuttle only requires pre-booking TO town and I wouldn't count on using it coming back from town since it appeared to be the survival of the quickest queue-jumper... - two cleaners, on two separate occasions, tried to enter our room even though the ”Do not disturb” sign was hanging on the know and we were trying to sleep. The first try was at 9.30 in the morning! I was absolutely furious. - housekeeping began cleaning rooms at 7 am with zero regard for customers in their rooms. They came armed with extremely loud walkie-talkies so good look having a sleep-in (oh, but that won't be possible anyway as someone will forcefully enter your room even though there's a Do not disturb sign....) - lousy sound isolation between other rooms as well as between the room and hallway. We could hear what TV programme our neighbour was watching and exactly what they were doing in the bathroom. In conclusion, this hotel has great potential but needs to focus more on the small details and the customer experience.

This hotel is some way out of the town. Approximately one and a half hours walk but there is a bus service starting at mid day. The positives first. Lovely views of lake, staff mostly attentive but sometimes difficult to make ourselves understood in English. Good food in restaurant for dinner. Not so good for breakfast. The negatives. The “gym” is not a gym. Home style treadmill with no elevation, two bikes, upright not working. A few very light weights. Room was very poor. No soundproof, you could literally hear every word from the room next to ours and certainly knew when they used the bathroom! Beds basic and uncomfortable. One very thin pillow. We had to put cushions under it and still uncomfortable. No hairdryer in our room. No plug for bath. Towels thin and torn. Very basic amenities and no shower gel. No kettle in room. Finally the checkout time is 10am but we were not informed of this. Had a phone call at ten past to ask where we were. They seemed angry with us. There is a very small notice at the reception desk that was not drawn to our attention when we checked in.