Yunshui Lanting Hot Spring Hotel Reviews

Very good and friendly. Very helpful.

I'm afraid my experience wasn't the best. When arrived our room, the floor (carpet) was super dirty. We complained to reception and they sent a cleaning lady. She wasn't super happy to clean the floor but we waited patently. Once she finished we open the bed and saw some hairs. We called reception again. This time one of the hotel managers came to meet us. She apologized and decided to upgrade us to a nicer and bigger room for free. They still took over one hour to clean it to make sure it was in acceptable conditions. I'm not sure we were just unlucky or that is the normal standard in that hotel. In any case, the new room was good to stay and we were happy with their efforts. Breakfast is almost inexistent for foreigners and it finishes way too early: 8:30. Arriving twice at 8am, we could barely find food. Except for this location, is good (close to train station, close to hospital where you can do virus test, close to connection point to enter Changbaishan (North), close to some big green areas (pine forests) where you can have enjoyable walks in the morning or after dinner. As a conclusion, if I may give some constructive feedback to hotel manager: - please consistently and thoroughly clean your rooms when guests leave; - extended breakfast time to at least 9:30; - include more variety in the breakfast and make sure quantities are at decent level by 8:00.

The Changbai Mountain group was very lucky to see the mysterious Tianchi Lake. The hotel was well-received and booked, and it lived up to its name. The warm and thoughtful service of the hotel customer service manager made me feel the enthusiasm of the Northeast people. The free upgraded room was particularly spacious, clean and tidy, the bedding was comfortable, the overall facilities of the hotel were complete, and there were also exquisite small gifts. Thank you for the reception! Recommended to stay [strong]

This is the only hotel where I was ripped off during a trip. I wanted to experience the bathhouse and the bath scrub, so on the last day I searched for this so-called hot spring hotel with a score of 4.5 and thousands of reviews. Let me tell you about the experience. It's called a hot spring, but after changing into the bathrobe in the hotel, you will walk through the bathhouse, stairs, two or three doors, and at the end, outside the stairs, there are only two very small pools. The experience is very bad. Then I went inside to have a bath scrub. After communicating with the manager, I learned that the bath scrub and massage are consumption items. The worst experience came. The price list shows that a general bath scrub is 39 yuan. The left side is for members, and the right side starts at 139. It says that guests can only choose the right side. They didn't communicate with me in advance, and it's my fault that I didn't ask. When I lay down and had a bath scrub, it was difficult for me to say no to the massage. When I got up, they kept selling me something, saying that 488 is the most expensive, and I said I would only press the cheapest one, and if 39 is not enough, then 139. They kept hitting me, haha, they said they were short of money to play, short of money It is hard for me to respond to such a small amount of money. I told the manager about this situation. She said that this is an outsourced project and that some people have also responded. When you consume, you trust the hotel. It is all in the hotel. The guests were not informed of this situation in advance. No one is a **. They just lie down and get ripped off, cheated, and ridiculed. Then the hotel breakfast. I came to eat at 8 o'clock. The hotel for 578 yuan is almost the same as the fast food for 100 or 200 yuan. It can be said to be horrible. I didn't take many photos of this breakfast. It was hard to swallow. The hotel environment was also old. Finally, the customer service said at first that they would give me a supplement of 100 yuan and asked me to cancel the order. Later, they said that the room fee was waived and asked me to cancel the order. It's nothing more than wanting to maintain a good rating and comments and continue to cheat the next traveler. I don't want this 600 yuan. I also want to write down my feelings so that everyone can see it and consider staying in this hotel again. Don't be deceived by the ratings and comments like me. This is not the time when the peak price doubles. It's the end. The prices are almost normal everywhere. It's quite disappointing in a perfect trip. It's not a malicious bad review. Take a few more photos and everyone will understand. It's a scam.

I was asked by phone on the morning of the early check-in whether I wanted to be picked up at the high-speed rail station, which made me feel very good. It was already dark at 6 o'clock in the evening, and I hurriedly checked in, just wanting to have a place to rest and warm up. Unexpectedly, the front desk upgraded me to an 80-square-meter executive suite and sent breakfast to the children. The warm service was really heartwarming, and I stayed for another night. The aunt in the bathhouse was also very enthusiastic. The price of the bath was clearly stated at the beginning and end, and she would not give a face because I did not choose the expensive package, and she was still active in chatting.

The icy and snowy Northeast is particularly beautiful. I stayed at Yunshui Lanting Hotel when I visited Changbai Mountain. The front desk manager was very friendly and provided free breakfast and hot springs for the children. The hotel room was very warm, clean, spacious and bright, the bedding was comfortable, and the facilities were complete. I will choose Yunshui Lanting again next time I come.

The hotel I chose for my family trip was really good. The customer service manager and the hotel front desk were warm and thoughtful. The room was clean, warm and comfortable. The outdoor hot spring was very nice and worth experiencing. It was especially cool. The room facilities and equipment were complete. A warm reminder that you must rent a car or drive in advance when you come to Changbai Mountain during the peak tourist season!

I brought my baby to Changbai Mountain for a visit. I felt good staying at the hotel. The account manager added WeChat and solved any problems at any time. The room was very warm, too warm. It was clean and very large, suitable for children to run around. There was also an outdoor hot spring for taking pictures. The temperature was a bit low and needed to be heated. The overall experience was great!

The hotel was booked based on reviews on Ctrip. When checking in, the front desk staff informed us that we had been upgraded to an 80-square-meter suite. Hotel manager Dong gave us some fruit, and there was also a small gift when we checked out, which made the trip as happy as it could be. The hotel is not far from the high-speed rail station, and there are special restaurants around. There is also a hot spring in the hotel that is worth soaking in, which can relieve the fatigue of the round trip to Tianchi. In general, it is a very good experience!

Among several hot spring hotels that I came for the hot springs, I chose this one because the room type here is particularly good. The room is large and spacious and has a good orientation. The hotel manager heard that my son was severely allergic to mites, and upgraded me for free. I was really touched by the room without carpet. The facilities in the room are complete, the staff is very diligent to clean every day, the bath water is hot and the bed is also large, and there are free drinks. There is a small refrigerator, which is just right for us to put the medicines brought by the children. There are several pools in the hot spring here, as well as a playground for children. After the hot spring, there are massages and snacks. It is very complete, and the breakfast is also very delicious. There are many local specialties. I like it here. Our room can also overlook Changbai Mountain. There are really too many perfect places, and the furnishings in the room are all my favorite northern agarwood amber wood. If I come to Erdao Baihe Town next time, I will stay in this hotel again without hesitation.

Old hotel, not cost-effective. I told them in advance that I wanted a room on the first floor of the laundry room, but they said they were upgrading me to a twin room during maintenance. I originally bought a special room, and they also gave me two breakfast coupons. But I have to say that apart from the restaurant, I felt the waiter's enthusiasm, the hardware was not good, there was hair from the previous guest in the bathroom floor drain, and the bed was not straight. I scratched it after taking a shower.

The standard room I booked for a trip to Changbai Mountain is located in the Erdaobaihe factory area. It is about 4 kilometers to the north slope of Changbai Mountain, and you can get there by taxi for 14 yuan. Hotels here are more expensive during the peak tourist season. Most 3-star chain hotels in the same period cost between 500-700 yuan. I booked a special room for 380 yuan, which originally did not include breakfast. However, the hotel manager was very enthusiastic and gave me breakfast and hot spring bath, as well as ginseng soap as a souvenir. The room is very warm and large, and there is hair on the bottle of hand soap in the bathroom. It may not be suitable for guests with high hygiene requirements, because the bathroom hygiene is average, and the bedding is hygienic and comfortable. I didn't eat the breakfast and didn't comment on it. The hot spring bath is very unique. In the cold winter of minus 20 degrees, the outdoor hot spring is a very special experience. Overall, it is very cost-effective and the experience is very special.

As soon as you exit the high-speed rail station, you can take the hotel's special pick-up car. The driver's attitude is very good. It is very convenient and you can reach the hotel in ten minutes. The hotel front desk sister and the manager sister are very nice and enthusiastic. The three of us booked a standard room. We originally wanted to add one person's hot spring, but the manager sister directly gave us an extra hot spring and breakfast, which was a special surprise. The room is very spacious and the hygiene is also very good. I slept very comfortably. The open-air hot spring is also very interesting. You can store your luggage when you check out. The sister also told us that they can send us to the station, but we found a driver ourselves and did not use the hotel's send-to-station service. Before leaving, the sister also gave us three ginseng soaps as a small gift. Thank you very much. Overall, the service is very good. I will stay here again next time!

The decoration and facilities of the hotel are a bit old, and the sanitary environment is not very good. The bathroom floor is yellow, the water flow in the sink is very small, and the most important thing is that the sound insulation is very poor. I can even hear the lines of the TV show host in the next room.