Bailing Hot Spring Hotel

Bailing Hot Spring Hotel Reviews

Bailing Hot Spring Hotel

No.42 Hongshanhu Road, Xixiu District, Anshun, Guizhou, ChinaView Hotel Details
Bailing Hot Spring Hotel
Bailing Hot Spring HotelBailing Hot Spring HotelBailing Hot Spring Hotel
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Bailing Hot Spring Hotel Guest Reviews

4.7/5
Outstanding
1366 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1366)
Positive reviews(1352)
Reviews with photos/video(311)
Relaxing hot springs(340)
Classy environment(180)
Perfect for kids(114)
Large rooms(81)
Friendly front desk staff(58)
Has facilities for children(15)
Secluded lake view(15)
Has an infinity pool(10)
Negative reviews(14)
WetBandicoot
Lake-view Double Room
Stayed in Jun 2022
Couples
8 review
4.7/5
Amazing
Posted on Jul 22, 2022
In a good location, under an hour to get to the famous waterfall by taxi and located right next to a scenic lake to walk around. Breakfast really mediocre with not much choice, but all staff were very kind and helpful.
Response from Property: 親愛的客人,感謝您的評價!百靈温泉酒店坐落於虹山湖畔,依山傍水,鳥語花香。首先感謝您對於我們服務給與的肯定,我們一直致力於為客人打造賓至如歸的服務,為每一位有需要幫助的客人提供我們最優質的服務。同時對於您提出的早餐簡單等問題,我們會積極整改,讓客人能有有更多的選擇!祝生活愉快!
Guest User
Octonauts Family Room
Stayed in Sep 2024
Family
3 review
1.2/5
Posted on Oct 13, 2024
If you are obedient, please don’t come to stay with your children! Don't come and stay! Don't come and stay! I have to say it three times because it's important. We take our kids out every weekend. We've stayed in so many hotels, but this is the first hotel I reviewed, and it was a bad review! If you really want to soak in the hot springs, stay in other hotels. Family room, 560/night, not cheap even in the local area 1. The air conditioning in this hotel is just for show. I called the front desk and they said the weather was not very cold, so the central air conditioning was not heating. It was clearly cooling down. They sent a heater. I complained the next day and they said they turned it on after we called. The central air conditioner needs time to start, but we turned it on all night and there was no hot air. The air conditioner needs to be called to the front desk to start. You can judge for yourself. As for whether the hotel air conditioner is turned on, you can refer to the previous negative review in summer. For those who reported the air-conditioning problem, please send a fan or they will almost die from the heat. 2. The toilet does not have a ventilator, which means it is not only smelly, but also cannot be exhausted. Hot spring hotels are humid. After returning to give the children a bath, there is no way to deal with the water on the ground. The next day, there is still water on the ground. It is necessary to go in and out of the toilet and bathroom. Be extra careful. There seems to be a dryer in the room, but there is no indication when checking in that it is a dryer and how to use it, so I guess it is a dryer, but the hotel needs a dryer. This is the first time I have seen it. 3Soundproofing🟰No soundproofing. Opposite the parent-child room is the mahjong room. The noise lasted until 2 a.m. I called the front desk three times to ask them to solve it, but they couldn't stop the other party. They kept doing it until late and finished by themselves. In the morning, the window was outside the parking lot exit. The tour bus would pick people up there early in the morning. A group of grandpas and grandmas kept shouting outside to gather. This lasted until early in the morning. Our one-year-old child and we hardly slept well. 4. The TV is not facing the bed. You can't watch TV while lying in bed. If you need this, don't come here.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry for the unpleasant stay experience you had. We are deeply sorry! 1: The room rate you mentioned is 560 per night, which includes 2 days and 1 night accommodation for 3 people and unlimited hot spring experience during the stay, and breakfast for 3 people the next day; 2: The air conditioner is normally used. The daytime temperature in Anshun City has been around 18 The air conditioner is activated with natural wind function. When you complained that the temperature was low at night, the hotel activated the hot air function immediately, and the hotel air conditioner is available 24 hours a day; 3: Regarding the ventilation fan, we did not install an independent ventilation fan because the hotel air conditioner has a fresh air function. , the bathroom has air vents. If you need, we can also provide pictures for you to view; 4: The facilities and equipment are clearly placed in the room. If guests encounter any problems during use, we will help them solve them as soon as possible. The front desk has not received your feedback. The equipment you mentioned is an air purifier. There is also a name on the equipment. Maybe we did not inform you in time. 4. Opposite the parent-child room is the chess and card room, but not all guests will use the mahjong machine. The guests on the same floor were indeed using mahjong machines. After receiving your feedback that the room was noisy, we immediately contacted the guests in the chess and card room. The guests in the chess and card room ended their chess and card activities in a short time to solve the noise problem for you. At the same time, our room Noise-cancelling earplugs are also provided for free use by guests; 5. The hotel received a group of guests in 50 rooms yesterday. At that time, the front desk was informed that the wake-up service would be at 7:30. We did not know that a small number of guests would be around 6 o'clock. Please gather near the bus. 6. The TV in your room can be rotated, not fixed. We are very sorry that we did not receive your feedback and solve the problem for you in the first place. It is true that you and your family felt uncomfortable during your stay in the hotel. We apologize for not being able to solve all the problems you mentioned in a timely manner. We wish you and your family a happy life!
Guest User
Panku Family Room
Stayed in Aug 2024
Family
3 review
4.5/5
Great
Posted on Oct 3, 2024
Hotel: The rooms and services are very good. The beauty at the front desk also gave small gifts to the children. Thank you very much! There is always the sound of water dripping in the parent-child room near the window because of the rain. There are earplugs in the room that can be used, but the bottom of the small bed is not fixed and can easily slide. The hotel can consider whether it can be fixed. Hot spring: Because it rained that day, we only chose a covered place to soak in the hot spring. The little one had a great time, but some of the equipment in the indoor children's play area and swimming pool did not start up.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! Thank you for choosing to stay at our Xiaoling and for recognizing and affirming our services. We express our sincerest apologies for the problems that occurred during your stay! In order to give every guest a better stay experience, we have equipped the rooms with noise-canceling earplugs for guests to use. Thank you for your understanding! Regarding the issue you mentioned about the crib sliding underneath, we immediately informed our engineering department to inspect and handle the issue. We once again express our deepest apologies for any inconvenience this may have caused to you and your family! Thank you very much for your valuable suggestions! Some of our hot spring pools are under maintenance and are not open. At the same time, we are very honored to have left you and your family with happy and beautiful memories. We look forward to your visit again and wish you a safe journey!
Guest User
2-bed Room With City View
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room is spacious, clean and hygienic, the service attitude is very warm and thoughtful, the hot spring is very good, the environment is also very good, there are many bathing pools, free tea and fruits, the service is also very good.
Original TextTranslated by Google
Response from Property: There is love in life and fragrance in the soul. This is the fragrance exuded by the love and awe of life. Thank you for your recognition of us. It is not a pile of material things, but the fullness and satisfaction deep in your heart. Therefore, we will strive to move forward and strive to provide better services to welcome you at any time!
Nanalin
B.Duck Family Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Butler Xiaomiao's service is very warm and thoughtful. The hotel environment is very good, the transportation is convenient, the location is good, and the scenery near the lake is beautiful! The attitude at the front desk was great, the sanitation was done in a timely manner, the service response was quick, the self-service laundry was very good, the dehydration and drying of our swimsuits provided great convenience, and the hot springs were great!
Original TextTranslated by Google
6/7
Response from Property: Hello dear guest! Ten miles of peach blossoms cannot be worth your praise. Thank you for your support and companionship. May good luck always be with you!
Guest User
Discount Twin Room (No window)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 11, 2024
A very satisfying stay experience, very comfortable and comfortable! The hotel staff, especially the butler Manager Miao, are very professional, considerate and meticulous! The free hot spring ticket is so worth it. There are unlimited entrances and exits to the outdoor swimming pool and indoor children's water park. It's very pleasant to take a walk in Hongshan Lake next to the hotel in the evening, and the hotel is very convenient to go anywhere. It's worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, we are really happy to see your positive comments. Your satisfaction makes us extremely happy. It is our honor to provide you with high-quality services and a comfortable and clean living environment~~ We hope that Xiaoling’s partners The warm and considerate service will add a touch of color to your journey, leaving no regrets on your journey. Xiaoling looks forward to seeing you again, see you there!
Lilyshilaoda
2-bed Room With City View
Stayed in Jul 2024
Family
8 review
4.8/5
Amazing
Posted on Aug 10, 2024
The hotel is a bit old, but it's still suitable for bringing children, and the service is very attentive! It's just that the hotel's breakfast could be richer.
Original TextTranslated by Google
Response from Property: Thank you for your likes, but I didn’t get your 5-star review. The waiter said he was very sad (woo woo woo...)! But after we are sad, we will improve all service links and standards better. We hope you will come again to experience it and give us 5-star praise!
Guest User
2-bed Room With City View
Stayed in Jul 2024
Family
35 review
3.1/5
Posted on Aug 9, 2024
Next to it is Hongshan Lake Park, which is beautiful. You can swim in the lake and there are many facilities for children to play. But there are no convenience stores or supermarkets around, so it’s inconvenient and you can’t even buy yogurt. The hotel is old, the facilities are old, the floor is creaking, and the hair dryer is broken. The light at the door suddenly came on at around two o'clock in the middle of the first day, and then went completely dark, which shocked me. I called the front desk and found out there was a power outage. After the call came, the air conditioner stopped working. It was very noisy with the windows open, and very stuffy without the windows. I couldn't sleep like this all night. The next day, the air conditioner in another room still didn't work. The breakfast was too bad, just like an average town guest house. I didn't eat it the next day and ordered takeout. There are not many hot springs to soak in, and there is an additional charge for the fish therapy pool inside. There is no floating board for children, everything is charged separately. The only advantage is that the service is not bad and it is close to Hongshan Lake and convenient for visiting.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at our hotel. We are honored to serve you. We sincerely apologize for the problems that occurred during your stay! The problems you mentioned: 1. The hair dryer in the hotel is broken. We did not receive your feedback immediately and replace it in time. I am very sorry! 2. There was a power outage in the middle of the night. The power in the room was cut off due to a circuit trip. When the call came that night, the air conditioner panel in the room would automatically jump to the warm air. Therefore, the air conditioner in your room had no cooling effect overnight. Now the air conditioner has returned to normal, which has brought trouble to you and your family. We apologize again for the inconvenience! 2. We have been improving breakfast. 3. We have a total of 37 large and small hot spring pools, as well as indoor children's water village and children's naughty castle for children to experience. Thank you very much for your valuable comments to us. I hope you will give us a chance to choose us next time. I did not leave you with perfect memories this time. I look forward to making them up next time. I wish you and your family a happy life and all the best. !
Guest User
Lake-view Twin Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 14, 2024
It's a pretty good hotel. The hot spring has more than a dozen open-air private bathing pools. It's very comfortable to take a dip at night. In addition, there are many fast chargers in the hotel's underground parking lot. The charging price is also cheap, which is very suitable for self-driving.
Original TextTranslated by Google
Response from Property: The summer breeze is slightly warm, and it is daily life in the world. Fortunately, there is light, and we will always meet. As long as the future is promising, every day is worth celebrating. I wish you happiness every day!
Guest User
Lake-view Twin Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel environment is very comfortable, the rooms are clean and tidy, the scenery near the lake is beautiful, there are many hot spring pools, and the service of the butler Xiaomiao is very warm and thoughtful. It is recommended to stay here! !
Original TextTranslated by Google
Response from Property: Dear guest, we are really happy to see your positive comments. Your satisfaction makes us extremely happy. It is our honor to provide you with high-quality services and a comfortable and clean living environment~~ We hope that Xiaoling’s partners The warm and considerate service will add a touch of color to your journey, so that you will leave no regrets on your journey. Xiaoling looks forward to your coming again, see you there!
Guest User
2-bed Room With City View
Stayed in Apr 2024
Family
32 review
5.0/5
Outstanding
Posted on May 6, 2024
Although the hotel opened in 2018, the equipment and rooms are still very new and there is no odor. Unlimited hot spring experience for 2 people: The hot spring is very large, there are many pools, and there are two indoor and outdoor children's pools, which children like very much. Convenient transportation: The hotel is right by Hongshan Lake and is also close to attractions such as the Temple of Confucius and the Temple of Martial Arts.
Original TextTranslated by Google
Response from Property: Dear customer, your description is so accurate! Our environment is indeed as you said, and it is only separated by a wall from the national AAAA-level scenic spot Hongshan Lake Park. The greenery in the hot spring park is also very good, and the hot spring pools are well-arranged and private. Even the adjacent hot spring pools are completely separated by green plants. Soaking in the hot springs, looking at the green mountains and green waters, and looking at the lights and stars, it is extremely comfortable! As the saying goes - sit by the mountain and live by the lake; although in the downtown, it is separated from the downtown! When night falls, sleep with the moon as your pillow, you will find a place of peace of mind; bathing in the morning light and listening to nature, it will start a simple romance...
Heipidexiaocao
2-bed Room With City View
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on May 1, 2024
The family went to see Huangguoshu Waterfall. Considering the convenience of the elderly and children, they booked a hot spring hotel. The hot spring is outdoors, next to a natural stream with small goldfish in it. After visiting the waterfall, soaking in the hot spring was very refreshing. The waitress was also very gentle and considerate. She gave the two little ones claw dolls, and the whole family had a lot of fun.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you very much for choosing Bailing Hot Spring Hotel and thank you for your all-round praise for Bailing Hot Spring Hotel. Our staff are very hospitable and treat every guest like a family member welcoming home, giving you a sense of intimacy and warmth. Thank you very much for your favor and high praise. You are always welcome to come back and stay for a short time. I wish you a sunny mood every day.
Guest User
2-bed Room With City View
Stayed in Mar 2024
Booked for others
17 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room is spacious, bright and comfortable. The service attitude is good, considerate and warm. The sanitary conditions are good, clean and tidy. Located next to Hongshan Reservoir, the surrounding environment is good and the air is fresh and natural. Convenient parking!
Original TextTranslated by Google
Response from Property: Dear guests, hello! The happiest thing every day is to see your good comments. Your good comments nourish our hearts like spring water. Bailing will cherish your affirmation and support even more, and constantly improve and perfect it, striving to make our service better. It is a great honor to meet you in Anshun Bailing. I wish you and your family a happy life. Looking forward to your visit again!
Jiuyang
Standard Room (With chess & cards)
Stayed in Mar 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Apr 23, 2024
We were upgraded to a lake view room for free. We went straight to the hot spring in shorts. It was nice.
Original TextTranslated by Google
Response from Property: "Dear guest, hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! I wish you a happy life!"
Guest User
2-bed Room With City View
Stayed in Mar 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 28, 2024
Before breakfast, you can go to Anshun Hongshan Lake Park near the hotel to breathe in the fresh air and see the daily life of local residents. In the afternoon, you can visit the Confucian Temple. The two stone pillars in front of the Dacheng Hall are the only existing stone pillars with carved dragons and auspicious clouds in the country.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you very much for staying with your family in our hotel. We are very sad that we did not receive your full score review. We are built by the mountains and rivers. You can enjoy the beautiful scenery of Honghu Lake at any time, feel the sunrise and sunset. Breathe the fresh air of nature, so that you can feel a touch of freshness in the bustling city. We will definitely strengthen and improve our shortcomings. We look forward to your visit again. I wish you and your family a happy life and everything goes well! ~