Hotel Sardonyx Tokyo Reviews

This hotel has a great location, very close to the train station. The room is spacious compared to other hotels in this price range. However, don’t expect good service—it’s really bad. The female staff member always looked annoyed and seemed like she didn’t want to work. She had no service mind and even yelled at me. Luckily, I met another staff member, a man around 30 years old, who was very helpful and provided excellent service.

Perfect stay. Definitely we will re-book if come to Tokyo again. In fact we spent another 3 nights in another hotel, but Hotel Sardonyx Tokyo is way better. The room is spacious with 3 super single bed. The room is cleaned everyday and the hotel even prepared 3 sets of pyjamas. My family even recommend me that next trip to Japan, if Hotel Sardonyx is available in another city of Japan, we must book!! The location is also very good. Max 200m from nearest subway exit. I think 3 star rating for this hotel is too under rated!!

It's a very nice hotel. The management team is very attentive and considerate. It provides most of the personal hygiene you need or you can buy some from the convenience store around. The size of the room is good but the light is a bit dark. Overall, the hotel is still pretty nice.

Big room size, convenient location. Easy to go anywhere from the hotel.Recommend.

The staff at the check in and in the restaurant was very friendly and accommodating. Would come back.

We will back to this hotel when we come back to japan again

Great location you get anywhere easily with subways and Tokyo station is at a distance my 4 years old can easily cover on foot. Staff were so friendly and helpful they even helped me to retrieve a left behind item on the plane. Space easily accommodated my family of four (I mean this is Tokyo). Highly recommend.

I recently stayed at this hotel in Tokyo that impressed me with its prime location near the metro and a Family Mart right across the street. Notably close to Tokyo Station, it offered easy access to the city’s transport network. The room, though compact, was clean and thoughtfully designed to accommodate an open luggage, enhancing convenience for travelers. Highly recommend for those seeking comfort and convenience in Tokyo.

Convenient location, room is spacious, convenience stores nearby.

The staffs are very helpful and professional. Location is excellent.

Location fantastic. Near sub stations and drug stores. But there were some miscommunication between my booking for a non smoking room and the information received by the hotel. Hotel gave me a smoking room and refused to change. wasted time explaining to counter staff that my booking was for non smoking room and after much time than it was changed to a non smoking room .

Enjoyed our stay. Staff are attentive

Nice hotel

Reliable