To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(82)
Positive reviews(16)
Reviews with photos/video(3)
Awesome stay(8)
Friendly staff(7)
Great location(6)
Negative reviews(1)
Guest User
Matrimonial Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 29, 2025
It’s a good hotel in a very good location just in the centre
6/7
HughD
Standard Double Room
Stayed in Oct 2024
Travel with friends
7 review
4.5/5
Great
Posted on Jan 20, 2025
Super comfortable hotel in a great location. Free access to swimming pools and saunas was fantastic.
Brendan
Double Single Use Double Single Use
Stayed in Aug 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Oct 10, 2024
Very friendly staff , room very clean
Angel
Matrimonial Room
Stayed in Dec 2024
Couples
1 review
2.2/5
Posted on Jan 6, 2025
The price was too high for the facilities, which were very old, and the services were very limited (internet didn't work, they didn't change the sheets or towels,...).
In half-board, drinks are not included, nor is water, which was filled from a bottle from the tap and cost 2.60 euros.
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Anonymous User
Double Single Use Double Single Use
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
It was a cheap stay for Europe and the front desk staff were very friendly.
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Anastasiia Proniaeva
Matrimonial Room
Stayed in Nov 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Unfortunately, I was unable to visit Andorra because the road from France was closed during my trip. But based on other reviews, I believe that this is a very good hotel.
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Guest User
Matrimonial Room
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 24, 2024
The hotel is perfectly located and the facilities, breakfast and spa are very good, but the only drawback is that the bathroom in the room is a bit dated, but very complete and spacious.
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Cristina
Matrimonial Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 12, 2024
The room was very clean and the reception staff were always friendly. You get a spa which is much appreciated when it starts to get cold.
There are extra pillows in the cupboards which is much appreciated.
The buffet is continental and is fine. It would be better if they changed the coffee machine which is a bit old!
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Guest User
Matrimonial Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Very good quality price. Ideal location. Varied catering
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Guest User
Matrimonial Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 25, 2024
The staff is very attentive and friendly
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Anonymous User
Double or Twin Room
Stayed in Jul 2023
Family
1 review
4.5/5
Great
Posted on Aug 31, 2023
Hotel located in the city center, clean, friendly staff, a small downside on the spa to be shared with 3 other hotels so too many people each time, parking is problematic 26€ per night very expensive or Pyrenees parking 15€ per night
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Gezegen
Standard Double Room
Stayed in Feb 2024
Couples
11 review
3.7/5
Posted on Mar 14, 2024
Breakfast at the Mercure Hotel is good.
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Guest User
Double or Twin Room
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2023
Privileged situation. Facilities without luxuries but very clean and correct. Nice staff. Varied buffet breakfast. Spectacular buffet dinner.
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Jorge
Double or Twin Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 8, 2024
Everything is perfect
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Anonymous User
Single Room
Stayed in Sep 2022
Solo travelers
83 review
4.7/5
Amazing
Posted on Oct 5, 2022
It is clean and tidy, the staff has a good service attitude, and the price is high. The experience of surfing and steaming in the gym and swimming pool is very good, and the breakfast is also rich