To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(137)
Positive reviews(35)
Reviews with photos/video(7)
Clean and tidy(13)
Friendly staff(12)
Awesome rooms(11)
Great location(11)
Convenient location(8)
Negative reviews(2)
AlfredTse0215
Standard Double Room
Stayed in Oct 2024
Family
3 review
4.2/5
Very Good
Posted on Nov 21, 2024
A small hotel without good facilities but the people services are extremely impressive.
Response from Property: Dear GuestThank you for your kind review! We're glad to hear that you were impressed by the service of our staff. Providing excellent customer service is very important to us, and it's wonderful to know that our team made a positive impact on your stay.While our hotel may be small and simple, we’re always focused on delivering great service and a welcoming atmosphere. We appreciate your feedback and hope to welcome you back soon.Warm regardsHotel Bayer´s
nabiki2
Single Room
Stayed in Aug 2024
Solo travelers
40 review
4.7/5
Amazing
Posted on Sep 22, 2024
Great location between the old town area and the Oktoberfest grounds. Easily able to walk to both. Near lots of shops, bars, restaurants. Staff friendly and helpful. Clean and well maintained.
Response from Property: Dear Guest,Thank you for your fantastic review! We're so happy to hear that you enjoyed our location, with easy access to both the Old Town and the Oktoberfest grounds. It’s also great to know you appreciated the nearby shops, bars, and restaurants. We're glad our friendly and helpful team, along with the cleanliness and upkeep of the hotel, made your stay even more enjoyable.We look forward to welcoming you back in the future!Best regardsHotel Bayer´s
Rosaria_Carty
Standard Double Room
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 12, 2022
The hotel was very central perfect location to the main attractions and also very close to the underground. The service was perfect! Maria (or Giulia) was very friendly and gave us a lot of recommendations. I would definitely stay again there!
Response from Property: Dear Rosaria,Thank you so much for your kind review! We’re thrilled to hear that our central location was perfect for exploring the main attractions, and that you found the underground easily accessible. We're also so glad to hear that Julia made such a positive impression with her friendly service and helpful recommendations.It would be our pleasure to welcome you back in the future!Best regardsHotel Bayer´s
Natalie Soln
Single Room
Stayed in Oct 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2022
The room was cozy and clean. Location is really convenient. Quite nice if you travel alone.
Response from Property: Dear Natalie,Thank you for your lovely review! We’re so happy to hear that you found your room cozy and clean, and that our location was convenient for your needs. It’s great to know that it was a perfect fit for your solo travels.We’d love to welcome you back for another pleasant stay!Best regardsHotel Bayer´s
Anonymous User
Single Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 26, 2024
I stayed here on a solo trip in December.
The location was great, the room was clean, and amenities (pods, tea, coffee, etc.) were provided, so I was able to relax in my room.
The shower had good water pressure and temperature, so I had no complaints.
I was also impressed that there was someone at the reception 24 hours a day.
On the first day, I forgot my power adapter for Germany, but when I asked the receptionist, they kindly lent me one.
I arrived in Germany late, and the electronics stores were closed, so I couldn't go shopping, so this was very helpful.
Below are some points to note for those staying in the winter.
・The air conditioning didn't get very warm, so bring warm pajamas!
・It takes some skill to lock the shower door. I secured the handle with a paper rubber band to make it more stable.
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6/9
Response from Property: Dear Guest, Thank you so much for your kind and detailed review! We are thrilled to hear that you enjoyed your stay with us and that the location, clean room, and amenities met your expectations. We're also pleased to know that the water pressure and temperature of the shower, as well as our 24-hour reception team, left a positive impression on you.We're also happy that we could assist you with the power adapter – these small gestures are very important to us, and we're glad we could help you in that moment.Thank you as well for the valuable winter tips! We will gladly take them into account and share them to further improve our guests' comfort.We hope to welcome you back soon and wish you all the best on your future travels!Warm regardsHotel Bayer´s
Winnie Ng
Standard Double Room
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Dec 22, 2024
The room is comfortable, clean and well-equipped.
Original TextTranslated by Google
Response from Property: Dear Winnie Ng,Thank you for your kind feedback! We're so glad to hear that you found your room comfortable, clean, and well-equipped. We hope to welcome you back soon!Hotel Bayer´s
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The room is very good, clean, comfortable, very close to the subway station. There is a Pizza Hut and KFC right next to the accommodation. It is really convenient. There are staff waiting to serve 24 hours. Because I arrived at the room at 1.00am. There was still a reception. Very good.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you found your room clean, comfortable, and conveniently located near the subway station. It's also great to know that our 24-hour reception service met your expectations. We're always here to help, no matter the time!We hope to welcome you again soon for another great stay.Best regardsHotel Bayer´s
Guest User
Comfort Twin Room
Stayed in Jul 2024
Family
41 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The hotel is just a few hundred meters from Munich Central Station. I was a little worried when I checked in because it was very lively next to it. After checking in, it was very quiet and it was safe to go upstairs to check in. The room was very large and clean. Turn right out of the hotel and you will find the starting point of the Klook tour line. It was a pleasant surprise. I didn't know it was so close when I booked it. There is a breakfast shop next to it, which is a regular Western breakfast. Go to the City Hall to watch the puppets rotate and walk a few hundred meters. Highly recommended. Thanks to Ctrip for helping to negotiate and confirm that it is a double bed.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your thoughtful review! We're so glad to hear that you enjoyed your stay and found our location convenient, just a few hundred meters from Munich Central Station. It’s great that you appreciated the peace and quiet once you checked in, despite the bustling surroundings. We're also happy to know that your room was spacious and clean, and that our nearby breakfast shop met your expectations.Thank you for your kind recommendation, and we're so pleased you had a positive experience with Ctrip as well. We hope to welcome you back for another wonderful stay in the future!Best regardsHotel Bayer´s
Guest User
Comfort Twin Room
Stayed in Nov 2024
Travel with friends
1 review
1.2/5
Posted on Dec 13, 2024
When I first checked into the hotel, there was blood on the paper in the trash can, and when I took a shower, I found a blood stain in the middle of the bath towel, which was disgusting. The water they provided was in small glass bottles, and they only provided a limited amount per day.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your kind feedback! We're delighted to hear that you found your room comfortable, clean, and well-equipped. It's great to know that we met your expectations, and we hope to welcome you back for another enjoyable stay soon.Warm regardsHotel Bayer´s
Anonymous User
Standard Double Room
Stayed in Mar 2024
Business travelers
52 review
4.8/5
Amazing
Posted on Jun 30, 2024
It's still very good. I booked it for a business trip and it was very suitable. If I come again, I will definitely continue to book it. The room is of normal size, there is no stale smell, and the staff are also very friendly.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind review! We're so glad to hear that our hotel was a great fit for your business trip. It’s wonderful to know that you found the room comfortable and fresh. We’d be delighted to welcome you back whenever you're in the area again.Best regardsHotel Bayer´s
Qinghe
Single Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The front desk service is friendly, the room is clean and sanitary, and it is a great experience.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind feedback! We're so pleased to hear that you enjoyed your stay and found our reception team friendly. It's great to know that the cleanliness and hygiene of your room met your expectations. We’re thrilled to have been part of your positive experience.We look forward to welcoming you back soon!Best regardsHotel Bayer´s
Guest User
Comfort Twin Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The room is quite big, the sanitary conditions are also very good, and it is close to the station. However, the street-facing room is a bit noisy at night.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your review! We're glad to hear that you found your room spacious and the sanitary conditions to be very good. It’s also great to know that the proximity to the station was convenient for you. We apologize for the noise you experienced at night, and we truly appreciate your feedback. We’ll take it into consideration as we continue to improve our guests' experience.We hope to welcome you back soon for a more peaceful stay!Best regardsHotel Bayer´s
冰山地
Family Room
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Aug 7, 2024
The service attitude is very good, clean and hygienic, the only drawback is that there is no breakfast
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind review! We're so glad to hear that you were pleased with the service and the cleanliness of the hotel. We truly appreciate your feedback. We understand that not having breakfast available may have been a slight inconvenience, and we will keep that in mind as we continue to enhance our services.We hope to welcome you back soon and provide you with another great stay!Best regardsHotel Bayer´s
HenryXIN
Single Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Very good hotel, disposable slippers are provided. The room is big!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the amenities like the disposable slippers. It's also great to know that you found your room spacious and comfortable.We hope to welcome you back soon for another great experience!Best regardsHotel Bayer´s
띵글
Comfort Twin Room
Stayed in Jun 2024
Family
14 review
2.0/5
Posted on Jul 11, 2024
Close to the station. Munich's famous tourist attractions can be reached on foot.
It's more like a guesthouse than a hotel. No extra towels or extra water requested for 2 nights. It's not cleaned well either. Not recommended.
Close to the station. You can walk to many of Munich's famous sights.
More like a guesthouse than a hotel. No extra towels, extra water requested for 2 nights. Not very well cleaned. Not recommended.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that our location near the station made it easy for you to explore the famous sights of Munich. We also appreciate your thoughts on our accommodations.We’re sorry to hear that your experience did not meet your expectations, especially regarding cleanliness and the lack of additional towels and water. We always strive to maintain high standards of cleanliness, and your comments will be addressed with our team to ensure improvements are made.We truly value your feedback and hope you'll consider staying with us again in the future, where we can provide you with a more positive experience.Best regardsHotel Bayer´s