Popular Anchorage 4-star Hotels

The most iconic hotel in Anchorage, I had to stay even if I could only afford one night. Everything was good, the room was a bit small. Definitely paying big city prices for little old Alaska, which can feel like price gouging.

As I reflect on my 3 week trip around Alaska I can't help but realize this was the worst of my experiences, and I stayed at a super 8. The room was musty and in dire need of a DEEP clean. the mattress was indented and old. I left this property with a rash on my neck and face. I brought this to their attention and was simply told ”sorry” and also that there were no bed bugs found in my room. I beg to differ, it took me over a week to recover. This was just the beginning unfortunately. The staff is obviously not happy and not treated well. The overall energy is very stiff and uptight. Restaurants were closed and understaffed, no bartender during the day to make drinks. I went off property for dinner and found great food elsewhere. Overall, its outdated and not worth the price of the room or food. I will say that the spa is so amazing and worth going to and worth the price. Go there and stay someone else in town!

We rented a 2-room suite for family travel as our landing spot each day after our adventures. The master bedroom does not have its own private bathroom. The 2nd bedroom with 2 Queen beds has its own bathroom. The HVAC system in our particular room only had 1 temperature sensor for the entire suite which was located in the 2nd bedroom. This was an issue with comfort at times. The walls and floors are extremely thin as we could hear other guest room conversations from adjacent rooms and rooms above ours as well as toilet usage and even curtains being opened in the morning. There was extremely loud shouting from the street as two homeless gents were fighting with each other for hours in the middle of the night - that was not a one-time occurrence. There is also significant noise due to road traffic from both Benson Blvd and Seward Highway - that didn't bother us too much but it may bother people that are not used to it. There was significant parking and the location is extremely close to Seward Highway which made our travels very convenient. The staff was extremely friendly and helpful and the hotel was reasonably clean. The hotel had a very nice breakfast with standard buffet items like eggs, bacon, bagels, biscuits and gravy, cereals, and a pancake station. They also include made-to-order items like omelets. Overall our stay was very pleasant.

Pros: Staff was pleasant and accommodating Property lobby and common areas were kept very clean Like Home 2 room layout with kitchen and bath properly located Cons: Room in need of complete update, sofa was disgusting, bathroom door was damaged, mattress in need of replacement. Am Hilton diamond member, , and like Home2 layouts, but am finding many Home2 properties are not aging well.

We came here as a start to our longer Alaska trip. There were pros and cons on both ends so was hard to finalize a rating. But I’ll just list them out here: Pros: - Location was fantastic - Right next to a **** dispensary - Spacious rooms - Easy control over AC/Heat - Good blackout curtains - Staff was very nice Cons: - Although cheaper than other hotels in the area, still felt like the nightly rate was way too high for what it was (after tax, we paid ~$350 for the first night and ~$380 for the second night) - Breakfast orders took forever every morning, and also taste-wise it was just ok - Elevator was crazy slow (despite only being 3 floors) and stairs were on the far ends of the building so it was annoying to get to - Elevator also stalled at one point and I was positive we were either stuck or gonna fall, shortly after another couple had an even scarier experience and they had to close it entirely - No dining menu in rooms (or online) only way to know breakfast or dinner options was by going downstairs and reading their menu - Beds were just ok. I didn’t sleep well but could have been me adjusting to new time zone

I usually have a peaceful, enjoyable stay when I stay here, but this time is wasn’t so peaceful. There was a kids birthday party or something going on where there were a lot of rambunctious kids running up and down the hallway, making all this noise during my stay. Not enjoyable at all.

Love that the Room smell great the bed was great I like the key card for the electricity that is a really cool new thing I'm an executive head housekeeper here in Anchorage your hotel was wonderful I will be staying with you again

I am a Diamond Member with Hilton Honors and try to stay at Hiltons for all my travels. I am surprised this hotel carries the Hilton name. It is NOT on brand. 1. I called the hotel 3 times. First two times I was on hold for over 7mins each time, finally the 3rd time they said, ”Can I place you on hold” I said ”No, I can not hold”. I talked to Patrick and I indicated from reviews that I would like to have an odd room number because of the train and I needed a refrigerator. He said he would make a note of it. When I arrived at 2:15am, no note, no nothing. Very dissappoined. 2. There was no refrigerator and I was put on a waitlist. Two days and nothing. 3. Room was dirty. Housekeeping left blue gloves and wipes on the floor. I was thankful that I carry my own Lysol wipes and cleaned entire room. (I had to change rooms and both were this way) 4. I had an ”even” number room so I heard the train all hours of day and night. Even though I had ear plugs, you still hear the train. 5. Outlet in bathroom did not work. Had to blow dry hair next to bed. 6. At 4:30am, I had to ask housekeeping or Hilton employees to please be quiet because people are trying to sleep. This hotel is awful. Needs attention. Also, no acknowledgment from front desk regarding my Diamond Status. A simple ”Thank you” goes a long way.

In the angchge encounter with the embarrassing thing, the first is that when you are in the chic in, you can't find the reservation and the paid room rate information. The front desk and the reservation department contacted the phone for more than 10 minutes before checking the reservation information, and the check-in procedure was completed. The room card, we went to open the door, found that the room given to the person did not check out, the front desk found the wrong room card, catch up to change another room card, continue to open the door, or the room did not check out, even change the room, Can not stay, until the fourth, can finally stay.

Richa, Margherita, and Faisal were absolutely AMAZING!!!! We had a fabulous time at your hotel due to these 3 people. We sat at your hotel restaurant enjoying our time without kids, and their contribution and customer service made the trip for us. Thank you so much. Also, your front desk service was 100%.