3-Star Hotels in Anchorage

Pros: Staff was pleasant and accommodating Property lobby and common areas were kept very clean Like Home 2 room layout with kitchen and bath properly located Cons: Room in need of complete update, sofa was disgusting, bathroom door was damaged, mattress in need of replacement. Am Hilton diamond member, , and like Home2 layouts, but am finding many Home2 properties are not aging well.

Living in Wasilla the lakefront hotel is close to the airport which I had to go to at 4 AM. It was quiet and clean and service was quick.

We came here as a start to our longer Alaska trip. There were pros and cons on both ends so was hard to finalize a rating. But I’ll just list them out here: Pros: - Location was fantastic - Right next to a **** dispensary - Spacious rooms - Easy control over AC/Heat - Good blackout curtains - Staff was very nice Cons: - Although cheaper than other hotels in the area, still felt like the nightly rate was way too high for what it was (after tax, we paid ~$350 for the first night and ~$380 for the second night) - Breakfast orders took forever every morning, and also taste-wise it was just ok - Elevator was crazy slow (despite only being 3 floors) and stairs were on the far ends of the building so it was annoying to get to - Elevator also stalled at one point and I was positive we were either stuck or gonna fall, shortly after another couple had an even scarier experience and they had to close it entirely - No dining menu in rooms (or online) only way to know breakfast or dinner options was by going downstairs and reading their menu - Beds were just ok. I didn’t sleep well but could have been me adjusting to new time zone

The hotel is very close to the airport and 10 minutes drive. The night was quiet, we stayed for 5 days and didn't feel disturbed. There are great Korean and Japanese restaurants near the hotel, very delicious, and the restaurant food is good value for money. The hotel room is not very big but enough, the facilities are old, and the bathroom has no exhaust fan. The quality of the breakfast is good but the variety is monotonous and the food is the same every day. It is boring to eat for 5 days. There are Korean tour groups staying every day. The hotel's price/performance ratio is generally OK, if there is a better choice, I will not stay here again next time.

I usually have a peaceful, enjoyable stay when I stay here, but this time is wasn’t so peaceful. There was a kids birthday party or something going on where there were a lot of rambunctious kids running up and down the hallway, making all this noise during my stay. Not enjoyable at all.

Love that the Room smell great the bed was great I like the key card for the electricity that is a really cool new thing I'm an executive head housekeeper here in Anchorage your hotel was wonderful I will be staying with you again

I am a Diamond Member with Hilton Honors and try to stay at Hiltons for all my travels. I am surprised this hotel carries the Hilton name. It is NOT on brand. 1. I called the hotel 3 times. First two times I was on hold for over 7mins each time, finally the 3rd time they said, ”Can I place you on hold” I said ”No, I can not hold”. I talked to Patrick and I indicated from reviews that I would like to have an odd room number because of the train and I needed a refrigerator. He said he would make a note of it. When I arrived at 2:15am, no note, no nothing. Very dissappoined. 2. There was no refrigerator and I was put on a waitlist. Two days and nothing. 3. Room was dirty. Housekeeping left blue gloves and wipes on the floor. I was thankful that I carry my own Lysol wipes and cleaned entire room. (I had to change rooms and both were this way) 4. I had an ”even” number room so I heard the train all hours of day and night. Even though I had ear plugs, you still hear the train. 5. Outlet in bathroom did not work. Had to blow dry hair next to bed. 6. At 4:30am, I had to ask housekeeping or Hilton employees to please be quiet because people are trying to sleep. This hotel is awful. Needs attention. Also, no acknowledgment from front desk regarding my Diamond Status. A simple ”Thank you” goes a long way.

In the angchge encounter with the embarrassing thing, the first is that when you are in the chic in, you can't find the reservation and the paid room rate information. The front desk and the reservation department contacted the phone for more than 10 minutes before checking the reservation information, and the check-in procedure was completed. The room card, we went to open the door, found that the room given to the person did not check out, the front desk found the wrong room card, catch up to change another room card, continue to open the door, or the room did not check out, even change the room, Can not stay, until the fourth, can finally stay.

I have been to many 4-5 star hotels, however the get in Anchorage Alaska has just taken first place in my book. It first starts on arrival before you’re even halfway in the door and they’re greeting you at the front desk they’re asking you if you have any special request for your room , maybe different pillows on your bed, more towels, or toothbrush incase you forgot yours. Everyone from the maid service to the front desk to the hostess at the restaurant we’re all top shelf.

We liked how the room was clean and the pool smelled like chlorine and was clean unlike other hotels we stayed at. But the front desk clerk was very rude. I tried to check in a couple mins early and she only said I don’t see your name anywhere and pretty much only left me an option to leave and come back later. So instead of being friendly she was opposite and made me feel not wanted there. But we stayed anyway. And the breakfast really sucked! COVID made them feel like they can treat people however they want.