Leonardo Hotel Amsterdam City Center - Photo Gallery

When we first arrived at the room, we found out the blanket had a stain. We called the reception but he responded that it was not possible as they had changed the supplier yesterday. He came up with a poor service attitude, just claiming that it was impossible. He said there were no housekeepers at the moment, so we had to change it ourselves. He asked us to email the photo below so that they could file a complaint. It is TOTALLY unacceptable for the customers to change the blanket on their own when it was not even their fault, not to mention emailing a photo to the hotel to file a complaint. The service was also poor, the receptionist was not friendly. I would definitely not recommend this hotel to anyone.

Great location. Room is big . Breakfast very good . Good for travel with kids

Absolutely brilliant ! Booked a single room but got a lovely double with a window. Great online check in/out system. So easy to take the 397 bus from and to the airport to a minutes walk away from hotel and very convenient to walk into downtown attractions whilst being nicely away from the hustle and bustle. Front desk staff lovely, let me leave my bags in locked store room after I checked out while I strolled around town before an evening flight. Would thoroughly recommend for an Amsterdam city break.

i got super small room, because they had no regular room for me. i could stay there or in basement, where room was right size but through window i see legs of people walking on the footpath, and hear them talking. Staff, 2 people friendly, one woman quite arrogant (like almost want to tell you, if you dont like what you got, then leave). Second day gave me better room, like one from offer.

Great location, breakfast is very good. Single room is quite small but comfortable.

Lovely hotel with friendly staff in a perfect central location. Couldn’t recommend more!

Location is ok. More than 5 minutes from the closest tram. No ramps so tricky if you have a heavy suitcase. Staff are not friendly. They do not greet you. They seem unhappy to see you there. Towel are clean but very old. So were the bedsheets. There were holes. One towel was stained. This is more of a 2 star hotel but you pay like it’s a 4 star. Breakfast was ok.

Warning: Don't stay here if you spend more than 500 RMB It's in the semi-basement. Many rooms don't have elevators The stairs are very steep The service is extremely poor The attitude is very poor Don't stay here! Don't stay here! Don't stay here!

The hotel is in a good location, close to the National Museum and Van Gogh, and not far from the Royal Palace. The front desk service is very good and check-in is fast.