Swissôtel Amsterdam Reviews

The location was superb. Exactly in the city centre. Staff was friendly. Definitely will come again

Rooms were small but location and all were excellent.

We had the most wonderful stay at Swissôtel Amsterdam for our wedding anniversary, made even more special by a generous upgrade to a suite. From the moment we arrived, the hospitality was impeccable—the staff truly went above and beyond to make us feel welcomed and celebrated. The suite was beautifully designed, spacious, and well-equipped with everything we needed for a comfortable and relaxing stay. The bed was plush, the amenities were thoughtful, and the attention to detail was evident throughout. Every corner of the hotel exuded warmth and elegance, making it a perfect retreat in the heart of Amsterdam. While the location is fantastic—right in the city center—it does come with a bit of street noise, but it wasn’t a major issue for us. The overall experience was still absolutely lovely, and we truly appreciated the effort put into making our anniversary so memorable. Thank you, Swissôtel Amsterdam, for a fantastic stay! We’ll definitely be back.

My stay at Swissôtel Amsterdam was an absolute delight from start to finish. This sleek, design-forward hotel offers the perfect blend of Swiss precision and Amsterdam’s vibrant charm. Here’s why it’s a standout choice Prime Canal-Side Location – Nestled along the Amstel River, it’s a short walk to Rembrandt Square, museums, and tram stops. Ideal for exploring the city Prime Canal-Side Location – Nestled along the Amstel River, it’s a short walk to Rembrandt Square, museums, and tram stops. Ideal for exploring the city Exceptional Service – Staff were attentive and multilingual, offering personalized recommendations (ask for their hidden gem café spots!)

Perfect location as it is located right on the main streets where all the hustle and bustle is at yet quiet enough for a good night’s sleep. Service was impeccable as the staff were all helpful and friendly. Amenities wise, we had a kettle that was rusty but that got replaced quickly after we made a call to the reception. The air-conditioning wasn’t the best either but the very efficient staff helped to fix it and it was much better for the subsequent nights. Room was pretty dated but quite well-kept except the bathroom where the underside of the toilet seat was not cleaned and had visible stains. Overall a relatively good stay at the Swissotel and would recommend to all!

We stayed in the hotel 4 nights , the location is perfect. Like the complementary water bottle. A very happy stay.

Excellent service and we were able to check in early in the morning after 27 hours of flight, very much appreciated.

Good location, but surrounding area is awful, full of tourists and bad smell of weeds.

Perfect location. 10 mins walk from Centraal and in the middle of the shopping district.

The hotel staff were friendly. The room was spacious and gave us water every night. Breakfast was good can’t complain everywhere you go food is the same after three days. The hotel is close to the train station and 250ft to Dam square. it’s centrally located. Noise wasn’t a problem on the second floor.

Nice location right in the center of eveything. Also near the Central station.

The room was very clean, the staff were very kind, but only one thing that made me very uncomfortable is that the recipients were talking about negative content. I guess they could do that because I am Asian and they might think I couldn’t understand what they were saying. Unfortunately, I could understand it, what is worse, they might not have the hospitality as a staff of hotel. They were young and complains about their colleague. A woman staff was saying “She is so rude. She doesn’t listen to people.” or something like that. I was there with my sister, and she doesn’t understand English that well. I didn’t want to ruin our memory, that’s why I pretend not listening to their talk at all, but I was disappointed with it. I will not recommend this hotel, and may not select this hotel again.

Excellent location, staff very kind but bed a little bit smaller, we booked a kin bed room but bed was more like queen size bed

Although it needs about 10 mins from central station, it is indeed a very good choice. It’s very easy to walk to many attractions. Especially the royal palace is just near by. The room is good, the bed is also perfect! Every employees are kind and helpful.