Melia Alicante Reviews

Response from Property: Dear Sir Emmanuel, Thank you for sharing your experience with us.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We also appreciate your feedback about our current facilities. We do carry out maintenance, whenever necessary, to ensure that our rooms and facilities are up to date and will be taking your remarks into consideration.We hope we will have the opportunity to see you again in the future. Best regards,Guest Experience Team

Response from Property: Dear Mr Guest User, We'd like to thank you for this positive feedback about your stay in our hotel.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are very glad that everything met your expectations during your stay.We look forward to welcoming you again soon.Best wishes,Guest Experience Team

Response from Property: Dear Mr Guest User,Thank you very much for this kind review.We're delighted to hear that your stay was enjoyable. Our team strives to offer a perfect balance between leisure and work, and it's wonderful to know that we could provide you with a good stay. We look forward to seeing you again soon.Best regards,Daniel RevertGuest Experience

Response from Property: Dear Guest, Thank you for this great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back soon. Kind regards,Daniel RevertGuest Experience

Response from Property: Hello, dear guests! Thank you very much for choosing to stay at my hotel and providing your detailed feedback! We are delighted that you were satisfied with the view and overall comfort of your room. At the same time, we have also taken note of the hygiene and facility maintenance issues you mentioned. Regarding the cleaning of tatami joints, we will strengthen room cleaning to ensure that every corner is carefully cleaned. We will inspect and repair related facilities to ensure a better stay experience for our guests. Sincerely look forward to your visit again! I wish you a good mood every day! Guest Experience Team

Response from Property: Hello, dear guests! Thank you very much for choosing to stay at my hotel and providing your detailed feedback! We are delighted that you appreciated our great location and easy access to the beach. The fact that the hotel is centrally located next to the beautiful Mediterranean Sea offers our guests a unique room experience. We noticed that you mentioned the size of the room and the lack of certain amenities. Please accept our sincere apology. We have always been committed to providing our valued guests with a comfortable and enjoyable stay and are constantly upgrading our spaces and facilities. Our breakfast is very popular with our guests as it offers a wide variety of choices and an amazing view of the Mediterranean Sea and Santa Barbara Castle. We look forward to your visit again. Andrea Mayor TrujilloGuest Experience Agent

Response from Property: Dear Guest, Thank you for reviewing your recent stay at our hotel.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We are also pleased that the spectacular views we have lived up to your expectations.We look forward to welcoming you back soon. Kind regards,Francesco CrescimannoGuest Experience Manager

Response from Property: Dear Guest,Thank you for reviewing your recent experience.We always aim to provide a memorable experience for our guests. We are very glad that you appreciated the privileged views we have of the surrounding area.We look forward to welcoming you back to our hotel in the future. Kind regards,Giulia CoraggioAssistant Guest Experience Manager

Response from Property: Dear Guest, Thank you for this great review.We are delighted to hear you enjoyed the ocean views and location of our hotel, which is a reflection of our commitment to a culture of service excellence and a memorable room experience. Our hotel is indeed close to the beach, making it the perfect vacation choice, and we hope you enjoyed the peace and quiet and good times while you were here.We look forward to welcoming you back soon. Kind regards,Daniel RevertGuest Experience

Response from Property: Dear Quingbaihu,We thank you for taking the time to provide us with your feedback after your recent stay at Meliá Alicante.We try to keep our rates as competitive as possible but they can fluctuate depending on demand and certain times of the year. Please don't hesitate to contact us for any special offers that might be available.We hope to welcome you back again.Best wishes,Rebeca Moya.Guest Experience Coordinador

Response from Property: Dear Sir, We appreciate that you took the time to share your experience with us.We appreciate your positive remarks, but we are concerned to hear about your dissatisfaction. Our team is always available to assist with any concerns or questions, and we encourage guests to reach out to us directly for prompt assistance.We hope we will have the opportunity to see you again in the future. Best regards,Daniel RevertGuest Experience

Response from Property: Dear njxwy88,Thank you for taking the time to review your recent stay.We are glad that you had a pleasant stay with us and appreciated our strategic location. We look forward to welcoming you back. Best wishes,Rebeca Moya.Guest Experience Coordinador