Been to Portugal many times but this was our first time at this Hotel. Yes the hotel is a bit far out, but if you use Uber a taxi will cost no more than €7 into Albufeira town centre. The hotel is lovely and so clean, with the exception of a few spots around the pool that always looked black and never dried. Also a few tiles need replaced in the jacuzzi part. The water in the pool is sooooo cold, I’ve never felt a pool so cold. Even when I got out I had goose bumps. Having said that it didn’t stop me from going in. There is also a lovely beach about 15/20 mins walk from the hotel, with a lovely beach bar/restaurant. Quiet location with not too much round it and not a very well equipped shop either. We were not really impressed with the food at the hotel. It was ok but not great. My husband is by no means a fussy eater and he wasn’t impressed either. Breakfast was the better of the two meals. Food at the pool bar was nice. Staff were always very helpful. Some looked a lot happier than others and the cleaners did a brilliant job the rooms and bar areas inside were always spotless. ( I noticed that when staff were clearing plates at meal times that some guests hardly even acknowledged them, never mind saying thank you. These people work very hard and they are not invisible, so please don’t ignore them. ) Happy Hour at the bar needs a bit more advertising. The morning we were going home we had an early start7 am. So we ordered boxes from reception the night before. Oh dear!!!!! The bags contained a drink, yogurt, apple and sandwich. We couldn’t take the drink or yoghurt through security and when we got to departure we got a drink and sat down to eat out sandwich which was soooo dry we had to bin it and the apple was so hard and bitter it went out too. So I would not advise ordering this. All in all the hotel is clean and quiet and very comfortable but the food lets it down. I know this is only my opinion and people do enjoy it, but we spoke to others who stay at the hotel but don’t eat in it, so enough said. Also I would like to mention the Jet2 rep Christiano. He is by far the best ever holiday rep we have ever come across. The most caring and knowledgeable rep by far. Both my husband and I got badly bitten my mosquitoes and something else. He arranged for the hotel to put a bug plug into our room and phoned us every other day to see how we were. He also told us about some fantastic restaurants. One was Adega dos Salgados, a Portuguese restaurant. If you love Portuguese food check this place out it’s amazing. As I said, hotel good but food not so. Enjoyed our stay but don’t think we will rush back.
45 Reviews