Hot spring Hotels in Addis Ababa

I am happy guest and the room was conformable and cleans . The staff was friendly and I am pass a good vacancy with my family. The breakfast is free and I was delicious I liked it

Hotel facilities are perfect but the service is really rubbish. The shuttle driver and security are the best service staffs. The other staffs are not professional especially the reception. They gave you reasons for not giving you the same type room you stayed exactly like previous time. And the reception said “our business is down now” excuse me . You represent the biggest hotel of the country not a vegetable shop. And there is some details with room are not good maintained like shower room, water doesn’t go down.

I stayed in Hotel Lobelia for a total of 5 nights during 3 separate times in July. The hotel is conveniently located, just a 10min drive from Bole international airport, & a free hotel airport shuttle is provided. This was perfect for me as I had to fly in & out of Addis Ababa a couple of times as I traveled around Ethiopia. Besides being close to the airport, the hotel is also very close to many other establishments, such as restaurants, cafes, shops, mall, etc. There is also an ATM just outside the hotel lobby so this was extra convenient. The 3 different rooms I stayed in during my 3 separate stays were all spacious, satisfactory, & clean. The bed was quite comfortable, & the wifi worked well in the room. There was also a separate seating area. A menu for the restaurant, as well as all the services offered by the hotel are also conveniently provided on the desk in the room. The bathrooms are quite small, however, and can use some upgrades, but overall it was fine, and the hot water shower was great. On one of my stays, I did end up getting upgraded to one of the suites, which was a very big room with a very big bathroom. They serve a buffet breakfast which typically included traditional Ethiopian dishes, and sometimes eggs & pancakes, in addition to toast, fruits, juices, coffee, & tea. Besides breakfast, food is available all day at their restaurant, as well as room service. The food at the restaurant is quite good so I did eat here a couple of times. Laundry service was also good – I dropped it off just before 8:30am & got it back just after lunch. They also have luggage storage, which I used to store my big backpack, while I traveled to other parts of Ethiopia with just a small backpack. The overall service is really good here; plus, all the staff, from the reception to the restaurant to the shuttle service, are really nice, friendly, & accommodating. There was always someone to answer any questions and provide any assistance needed, which I really appreciated. This hotel is definitely good value for a short stay in Addis Ababa with easy access to the airport.

The hotel is a four-star hotel under the domestic Jinjiang Inn. The environment is really good. The service staff is very good. English is also good. There is a free pick-up service at the terminal t2 of the airport. It is highly recommended.

Excellent service and good staff, it is an average hotel but with kind-hearted people doing a great job. The hotel is in between tow busy roads and connects well to them. the Area is very good and the hotel has a very good club called AV club which is great for evening entertainment.

The hotel discriminates against white people. Employees communicate harshly and irresponsibly. - transfer from the airport was not provided, although I wrote to them in the comments to the booking, on the website, by email, on the WhatsApp phone number provided. They didn’t meet me, I took a taxi at my own expense and they simply said “sorry.” - they demand payment ONLY in dollars, and they want to give change in birr, under the pretext “we have an official exchange rate.” But under the pretext of “take birr at the official rate,” they refuse to white people. One of the employees said “you should pay in dollars and take change in birr to help our country.” - there was no hot water in the room, they tried to fix it for an hour before moving me to another room. I spent half a day waiting. - cockroaches. - water is leaking from the shower - I asked for a transfer to the airport, because they didn’t meet me, they said “sorry, the transfer is only for international flights. Sorry again that we didn’t meet you.” - I paid for the last day, but since the plane was delayed, I didn’t stop. They refused to return the money, because “everything is already in the system,” but they also refused to provide a RECEIPT! Blatant lie, everything goes into your pocket! At least give me a receipt and pay your taxes! Or for the sake of a good relationship, you can return the money! Guys, I'm sorry to leave a bad review.

It was a wonderful stay at sapphire Clean and comfortable Receptionist were always willing to assist Breakfast was good It’s worth to stay and will visit again