Hot spring Hotels in Abu Dhabi

The hotel was undergoing maintenance work when we checked-in and up until March 2024. It's a bit noisy during the day from 6am to 5pm. But it's ok because we're out in the morning. The staff were very helpful. Needs improvement: Steam/sauna room - it's too small Swimming pool - not accessible because of ongoing renovation

In the room 918 the carpet was stained and there was stains on the wall. The most disappointing thing was the the pool was under renovation so we were unable to access the pool and had to leave the hotel and go two towers down to tower 2 and use the pool there this was very inconvenient. Had we know the pool was under renovations we would have booked else where as the children were looking forward to that the most.

Actually I think to leave the bad feedback for this hotel because of some things, I was expecting from this hotel, when I came with my mom i suddenly felt like the hotel doesn’t match with pictures in reality of this hotel and I was trying to cancel my booking but the trip come had some policy and the guy in reception was so polite and professional he change my room with very nice room with balcony face to the beach, my mom love that room and I change my mind. When we start to leave for few days I realize that it’s really nice hotel, people are polite and very respectful, always smiling and trying their best, the buffet was excellent, thank you chef for cooking delicious meal and we love that, we enjoyed a lot with my mom, breakfast amazing very fresh food and clean!!!! The room was very clean and the workers were very friendly and polite especially Mohammed was cleaning my room 514 he very friendly and so respectful with shining eyes!!!! My Mom love that place we enjoyed a lot and security was helpful and respectful!!!! Thank you guys we enjoyed a lot!!!! I would love to come back again maybe next time🥰特别感谢您们！服务特别棒！下次再来！

This is part of a chain with a more glamorous sister hotel in Dubai. It's a little tired compared to newer 5 star hotels in Abu Dhabi but has a pleasant lobby and beach. The pool area definitely needs upgrading in comparison with other hotels in the area. Not many facilities open at lunch time - the Sports Bar was shut so only outdoor options were at the Pool bar which had insufficient staff and seating. Our room on the 7th floor was excellent but no housekeeping! We returned to the room at 5pm to unmade bed and no fresh towels. Not what we expected for 5 star accommodation.

The hotel is well priced for what is offered , it is a little out away from the hustle bustle , but ideally located within 15 mins from corniche and 10 mins from grand mosque. Rooms are clean modern and good sized . The staff are amazing and ready to Assist all guests, our experience at this place was excellent for the short time spent as it was just to rest during a long flight lay over. A big thank you to Rehmet who’s was of great Assistance. Taxis are available outside the hotel and hotel staff are Always willing to assist getting a taxi from the hotel. .

Customer service is friendly but the valet service is very cumbersome. They don’t allow you to park your vehicle by yourselves. The hotel suite is facing seas view. I would suggest the management to consider undergo renovation to make it modern feel. Visited museum while staying in Abu Dubai