Hot spring Hotels in Abu Dhabi

The hotel was undergoing maintenance work when we checked-in and up until March 2024. It's a bit noisy during the day from 6am to 5pm. But it's ok because we're out in the morning. The staff were very helpful. Needs improvement: Steam/sauna room - it's too small Swimming pool - not accessible because of ongoing renovation

Service of Novotel is not stable… some times you get good service some times not… After a while out of town, I stayed in Novotel for one night again. I called for more water after check in as I knew myself I could finish 1L of water in 2 hours. When the house keeper came, he asked me for the empty bottle with which they used to fill in water before he could give me new one with water. I understand some ppl might wanna take their bottle but come on! If that’s the concern of the hotel, ask the guest for deposit for the bottle then! If anyone ever take it, deduct the money from the deposit. It is no sense to “protect the environment” while keeping your guests thirsty! And it would also rise concerns for me how these bottles are being cleaned?! Stupid!

Actually I think to leave the bad feedback for this hotel because of some things, I was expecting from this hotel, when I came with my mom i suddenly felt like the hotel doesn’t match with pictures in reality of this hotel and I was trying to cancel my booking but the trip come had some policy and the guy in reception was so polite and professional he change my room with very nice room with balcony face to the beach, my mom love that room and I change my mind. When we start to leave for few days I realize that it’s really nice hotel, people are polite and very respectful, always smiling and trying their best, the buffet was excellent, thank you chef for cooking delicious meal and we love that, we enjoyed a lot with my mom, breakfast amazing very fresh food and clean!!!! The room was very clean and the workers were very friendly and polite especially Mohammed was cleaning my room 514 he very friendly and so respectful with shining eyes!!!! My Mom love that place we enjoyed a lot and security was helpful and respectful!!!! Thank you guys we enjoyed a lot!!!! I would love to come back again maybe next time🥰特别感谢您们！服务特别棒！下次再来！

We attended our son's wedding at the Fairmont Bab Al Bahr during the second week of March. The hotel is a beautiful resort property, with great amenities and a wonderful view of the Grand Mosque. What set this hotel apart is the superb service and care provided by the entire staff at Fairmont over the duration of our stay. With more than a hundred guests in our collective party, they managed to make everyone comfortable and well cared for. From the reception to the concierge to the wait staff in the restaurants to housekeeping, everyone was attentive and friendly. While it is always hard to remember every name - and one inevitably leaves someone out - we do want to especially recognize Fidan Aghayeva (Restaurant Manager) and her team, Cyril Anne Amorato (Assistant Sales Manager) and her team, Zahid, Jose, Rajeev, Tariq, Joshua, Raymond, Roy, Serian, and so many more. Thank you all for taking such good care of us! We will definitely recommend Fairmont Bab Al Bahr hotel to our friends and family.

The hotel is inside Adnec, literally a hallway and reach the exhibition, excellent location, near embassies. Also it has outdoor seating with pool, but during my visit pool was under maintenance sadly. Big rooms, comfy beds, but some rooms were lacking the hotel facilities such as toothbrush, sandals and etc. Nice city and pool view but other rooms it was just rock view. For the coffee in the room they used paper cup’s which was unacceptable since i will drink coffee more than once and it was getting loose each time, and i should each time call the workers for coffee cup, tissue, and others. Some receptionist were friendly, but others were literally rude, which was not nice from them. They took too much time to check me in, I waited a-lot, and no enough seating place in the reception, which was getting crowded fast. Good luggage service, and while checkout they were cooperative. They have separate level for smoking guests, so non smoking guests don’t get bothered, which was great. Excellent breakfast with wide variety of food, also the waiters were super helpful and friendly when asked for something or help. Hotel decoration was quite crowded with colors which i personally did not like. Overall hotel was good and for business purpose this hotel is your place.

Customer service is friendly but the valet service is very cumbersome. They don’t allow you to park your vehicle by yourselves. The hotel suite is facing seas view. I would suggest the management to consider undergo renovation to make it modern feel. Visited museum while staying in Abu Dubai