Batu Caves Homestays

For a 4-Star hotel, the facilities and service are on par with other hotels in the region and the price is reasonable. The only setback was that after parking the car in the basement, I could not open the door acess to the hotel lift because I did not have the pin number that was required to open the door. Luckily a maintenance crew who was passing by helped me to open the door. When I qestioned the receptionist, I was told that we must call them to obtain the pin number and open the door. I feel this is quite absurd because it was not mentioned while I did the booking on the internet, nor was there any message from the hotel about this requirement.

Near to hospital selayang, can walk using jejantas. Friendly staff ✅ Have fridge in room, but the tv is not function lah. Overall everything is okay, will repeat this hotel again & again. RM0 Panggilan tak dijawab? Aktifkan AutoDial untuk disambungkan talian secara automatik bila rakan dapat dihubungi. PERCUMA 30 hari dail *365*5*1#. Ikhlas Celcom

The hotel is located close with my husband's office/place work... The hotel is very clean and all facilities are provided.... The staff also serve us well.. Thanks 👍

Terbaik toq.. Another thing is that the first one is the same as the one you sent me last night and it is the same with all my other one

All went well … Except we had a neighbor in the next room (unfortunately it was a connecting room) smoking the whole night. The smell was so strong on our side of the room and it was terrible for us the whole night. We have a 7yo with us and I feel so sorry for him because he had to suffer 2nd hand smoke with us adult the whole night. We made complaint to the reception, they sent someone to look at the matter, but it wasn’t solving the problem. For a Smoke Free hotel, the hotel should take stern action against the guest who violated this rule. They did not came back to me after the complaint, and we were disappointed for needing to spend a rough night.

The new reception counter guys were rude and harsh... The aircond switched off the main and for many hours from morning until afternoon... They switched off purposely... However I'm totally disappointed with the hotel service provided by them... Regardless of them to switch off the main without any electricity running in the room... Plus I'm having heat stroke and it's very humid and hot 🔥🔥🔥

excellent .. will repeat again next time.. came here with family and all was good..

The room was filthy full of hairs and stains on the bed even had cockroaches, they will ask you to top up money if you booked cheaper online, I checked out within 30 mins and they refused to refund me, and when you pay they don’t even give you receipt.. looks like some nonsense going on in that hotel, stay away don’t book this hotel go for the ones inside selayang capitol mall that hotels are way better..