Latest Reviews for Capital Region Hotels

22 Hill Hotel
3.9/5121 Reviews
Reykjavik East
To say I had a bad experience would be putting it mildly. The room was small & dirty & the staircase had construction equipment blocking it. I left the room immediately. & I immediately tried to cancel my stay but was told that there was 84% cancelation fee. So I emailed I would stay at the hotel bc I wasn't about to pay an 84% cancelation fee! When I went back to the hotel the code to the door wouldn't work so I tried calling the number posted on the door but that is also a non-working number & by this time it's 10 p.m. & I had to book another room. I have emailed the company several times but all I get back is they ”strictly adhere to their cancelation policy” even though it was there terrible customer service that led to my experience. The hotel itself looks nothing like it does in the advertised pictures & there is no place to park.
Eyja Guldsmeden Hotel
4.6/5107 Reviews
Reykjavik East
This was a such a wonderful place to stay, Walking distance to Main Street in Reykjavik. Rooms are so cute and clean and staff so friendly. Downstairs there is food, bar, cafe and cute spots to relax and chill. Even though we always found parking it would be nice if there was a dedicated hotel parking rather than sharing with all the residents. If you go back too late you will have to drive around to look for parking. Overall 5 stars for this hotel and highly recommend staying here.
Hilton Reykjavik Nordica
4.3/5124 Reviews
Reykjavik East
This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.
Hotel Laxnes
4.1/592 Reviews
The hotel staffs were very welcoming and hospitality. We feel really good when we arrived at the hotel and even during departure. Breakfast spread was small but great. We had a warm and nice breakkie. The room is very cosy. The bed was very soft and springy! The blanket was just nice, very warm and comfortable. How we wish we could bring home. Haha. The price was also worthwhile. ✌🏻
Hotel Holt - The Art Hotel
4.1/543 Reviews
Miðborg
I think Hotel Holt is a nice boutique hotel with all you need. It’s small but all details and needs are being catered. Hotel management is running it with heart which you can see in many aspects. I think this hotel. We didn’t have the breakfast so can’t comment on it but overall experience is good. The price is a bit pricey but it’s okay as we are in city centre. Well located and just a few minutes walk to the Main Street. And the best overall, they have car park and it’s free….
Hotel Ísland – Spa & Wellness Hotel
4.1/5135 Reviews
Reykjavik East
We stayed for 3 nights b&b in April. We arrived early and our allocated rooms weren't all ready but the reception staff amended our room so that we could check in. We also received a room upgrade to a balcony room on the top floor. The room was spacious, good size bathroom and comfortable bed. There was plenty of wardrobe space but no drawers to store smaller items. There was just one issue with the rooms on the top floor, which was they were very hot. Even with the radiators turned off, the staff advised that the heat from the lower rooms rise and can make them warm. There are just 2 small top windows so didn't allow much cooler air to circulate. There was a good selection at breakfast with English and continental breakfast options, tea, coffee, water and fresh fruit juices. The restaurant food was also good and comparable prices to in Reykjavik centre. Good service from the breakfast and restaurant/ bar staff. We used the spa on one of the days and enjoyed this. There are seperate saunas in the male and female changing rooms, with joint hot tub (not jacuzzi), warm small pool and small cold plunge pool. There are seating areas in the pool area with drink service. Towels and robes are provided. The hotel is located outside of Reykjavik centre and about 30 mins walk into the centre. There are a few supermarkets locally, we didn't find any within a short walking distance but there might be some around. The hotel benefits from free parking right outside and we didn't have an issue with the space being full. This was a good location for us as a base to explore the island. The hotel was clean and well equipped to meet our needs. The only issue was the heat in the bedrooms, but apart from that we had an enjoyable stay.
Thingholt Hotel Apartments from Center Hotels
4.3/565 Reviews
Miðborg
Layout of room was kind of strange. The bed is on a weird platform that might be difficult to navigate for less agile people, or those who are sleepy or otherwise impaired. Bathroom was overly small. It has a kitchenette, but no microwave. The location is in the heart of the most touristy part of Reykjavik. This is the third hotel I’ve stayed in while traveling to Reykjavik. The others, both lower priced, were not afflicted with the smell of sulphur (rotten eggs) in the water. It is possible to filter this out, and a person paying the price this hotel is asking should be able to expect better quality water. If you want to be in the thick of the tourist action and don’t mind smelly water, this place is OK. Otherwise…
Canopy by Hilton Reykjavik City Centre
4.4/559 Reviews
Miðborg
I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.
Oddsson Midtown Hotel
4.3/5121 Reviews
Reykjavik East
Hotel was clean, and overall nice. Free breakfast was very nice and had a wide range of food (bread, yogurt + toppings, make your own waffles, beans, eggs, coffee & tea); there is also a communal fridge on the 2nd floor. However, a few VERY IMPORTANT things to know regarding this hotel being self-service: 1. You are supposed to receive an entry code to get into the hotel 24-48 hours before arrival. We did not know this as we had booked through a credit card rewards program. We arrived to the hotel through the parking structure and were met with a key pad and a sign saying that all guests should have a code in their email. We called two numbers for the hotel and could not reach anyone - so we just called constantly and sat outside the building door for ~30-45 minutes. Finally some guests left and held the door open for us so we were able to be in the lobby. It was around 6pm which is when the bar opens up, so we were finally able to find a staff member who helped us. Our credit card company also finally got in touch with someone and we received our email with the code. So FYI - if you have not received a code within 24 hours, make sure you reach out so you have time to get into contact with the hotel as they do not appear to answer their phones all the time (email may be more effective). 2. The parking structure is difficult to park in - it is an underground structure, so just be prepared to park in a slightly tight space. However, the parking structure leads directly into the hotel which was very nice! 3. As it is a self-service hotel, we were having trouble opening and closing our door (we couldn't get it to lock). We were able to ask the man tending to the bar for help; but he was only able to do a temporary fix; I feel at a non-self service hotel we may have been able to get a different room with an appropriately functioning door. We just had to use lots of strength and make lots of noise to slam the door shut to lock it - not the biggest deal, but just a small note. 4. Just an FYI that this location is not in the city center of Reykjavik (you would have to drive or take the bus to get to the city center). This place is more residential, with grocery stores (which we went to) etc. We had stayed in a hotel in the city center earlier in the trip; and this was a very different spot of Reykjavik. Just FYI that Reykjavik is massive! Overall nice, clean hotel - but the self-service aspect does have its pros and cons (you just don't have the 24/7 support you might have at another hotel when little things go wrong etc.).
The Reykjavik Edition
4.7/574 Reviews
Miðborg
Most probably the best hotel in Reykjavik, modern, new, everything in great condition and with a great location. That being said it is a very expensive hotel even for Icelandic standards. So let me start with the highlights of this hotel: - Very comfortable and great materials condition. - AC with individual room adjustable temperature is a great plus for Iceland. - I got the basic room and it felt big enough, modern and super clean. The bathroom was also big but there was no bathtub unfortunately. Great comfortable bed and sheets. - Le Labo bath products are truly amazing. One of the best I ever tried! I also appreciated that for ecologic reasons they weren't in non reusable small plastic bottles. - The rooms are silent and relaxing. I would change the black TV furniture as black always highlight the dust on it.. even when the room is nicely cleaned. - The breakfast is big and overall with good quality. But daily variation should be bigger. - The location is perfect to stroll along the shops and walking distance to the most important city spots. - The spa is beautiful and very interesting. Probably the most well designed small spa in a city hotel I have ever seen. Complimentary use of the spa is a very nice touch indeed. Although it was a really good expericence in no way this was a perfect stay specially when the price tag is considered: - The hall and corridors cleaning left too much to be desirable. At least at 3rd floor corridor there was dust, earth and stains that remained for the whole 3 night stay. It is strange as the rooms are really well cleaned (maybe it's a different team? maybe someone forgot that the corridors are also to be cleaned?). - The reception. It is always busy and sometimes feels chaotic at the proper hotel entrance. I also felt that some guest were treated differently and with more care. I got no welcome drink or even the suggestion to leave the bags. That's ok for me but then I realized the guest next to me was immediately offered all of this. I mean.. consistency is important at this level. - Hidden fees. Ok maybe it was a misunderstanding but when we arrived we were told that the hotel had valet parking only. But nobody told us the extortion each night of it. At the chekout there it was though. Also in the breakfast there was no specific tag with the champagne price but after I filled a glass with it a waiter quickly send me the bill to sign. I mean it is very bad to mix not included stuff in the buffet. Also every egg besides the scramble had a price tag. I mean for almost 700 euros a night is it reasonable to charge for a egg toast?. - The room curtains. Beautifull but totally off for iceland summer status (2-3hours of darkness). Light comes in in every curtain fold so it is impossible to cover it. Every night I woke up several times due to too much outdoor light in the rooms. This should be quickly addressed. It honestly really bothered me. - The spa only opens at 12h00 meaning you cannot use it

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Property Information for Tourists

Total Properties76
Number of Reviews5,896
Average Price (Weekdays)PHP 17,241
Average Price (Weekends)PHP 18,604