We picked up the car in very clean condition. It was full of gas, and we received a child seat for an additional fee. The outside of the car was very scratched. We took photos, both for our own benefit and to provide proof of damage. Returning the car was very straightforward. We dropped it off where it was shown to us. The lady at reception briefly looked around the car and said they would get back to us. We paid a €2,500 deposit. I don't know if, when, or how much we'll get back. I can't comment on how they assess the old scratches either, and I hope, of course, that these old scratches won't be blamed on us. There's a covered parking area at the return location, and the bus takes you back to the terminals free of charge. The terms and conditions state that this will take one to two months. The lady didn't even want to acknowledge that the scratches were already there when we picked up the car.






















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