The car was in good condition. However, this rental company didn't have child seats. The wait time to pick up the car was very long—the longest we've ever waited for a rental abroad. The return inspection was very thorough; they would use a phone flashlight to scan every part of the car. Overall, the pick-up and return experience was poor. The fee charged for picking up the car didn't match the original order, and even after reporting it to Ctrip, it hasn't been resolved for over a week.
















