The company is a local Indonesian car rental service that operates quite efficiently. After booking through Trip.com, they promptly contacted me via WhatsApp to request basic information. They arrived slightly early at the scheduled time to hand over the vehicle. Any issues could be resolved through WhatsApp communication with their staff. To be honest, the vehicle's performance and cleanliness might not match large international chains or Japanese car rental standards, but personally, I found it acceptable and reasonably good. Most importantly, the company is transparent in its dealings, and the staff were punctual and courteous.