On this trip to Sydney, I decided to explore the city's beautiful surroundings by car. After comparing several car rental platforms, I chose Ctrip and was thoroughly impressed.
The booking process was incredibly easy. Using the Ctrip app, I easily found a rental location near Sydney Airport. The platform clearly displayed detailed information on various models, and I ultimately chose a 4WD SUV suitable for mountain driving. I was pleasantly surprised by the fact that Ctrip offered Chinese-speaking customer service, which answered all my questions about international driver's licenses and insurance.
The day I picked up the car, everything went smoothly. The car rental counter at Sydney Airport was clearly marked, and the staff was professional and efficient. Having completed all the paperwork with Ctrip in advance, I received the car keys in less than 15 minutes. The 4WD was in excellent condition, with a clean interior, a full tank of gas, and a free navigation system.
The 4WD proved to be an excellent performer during our trip to Blue Mountains National Park. The steep mountain roads and occasional gravel roads proved no problem for me, allowing me to enjoy the driving experience with confidence. Ctrip's 24-hour roadside assistance also gave me an extra sense of security. Although I didn't end up using it, knowing it was there was reassuring.
The return of the car was equally smooth. The staff quickly inspected the vehicle and, after confirming it was in good condition, immediately completed the handover. What impressed me most was Ctrip's transparent pricing policy: no hidden fees, and all prices were exactly as displayed at the time of booking.
This Ctrip car rental experience completely changed my concerns about overseas road trips. From booking to return, every process was professional and convenient, and the friendly service for non-English speaking travelers was particularly thoughtful. I'll definitely choose Ctrip again when I return to Australia; it makes my independent travel experience even more relaxing and comfortable.
Authentic Sydney supplier ratings
Sydney suppliers have an average rating of 4.5. All suppliers' ratings are based on authentic user reviews.