The hotel was located a 2 minute walk from the airport bus stop. It was also close to tram stops and a don quijote across the road. The room was a little small but we managed to make space for 2 large suitcases by moving things around. There is also a massage chair in the room which was a random nice touch. I really recommend the breakfast as there was an all fish option which is great if you're muslim and only eat halal. It gave us the opportunity to try something traditional that I would not have been able to before. Freshly made bonito flakes too! The hotel also has a luggage disposal service as my suitcase broke on the way there, it costed 3300 yen. It was a convenient, clean and safe stay :)
A truly distinguished experience. It feels like royalty once graced these halls. The reception staff exude the professionalism of the Imperial Hotel, and the hotel itself is luxurious and well-maintained. We chose it because of the shuttle bus from the bus terminal opposite JR Station, which made sightseeing very convenient. The onsen doesn't require reservations, and while photos aren't allowed inside, there's a designated viewing platform for pictures.
Areas for improvement: Housekeeping needs better training. The person who cleaned my room that day really needs to improve. The cleaning quality was equivalent to a 3-star hotel in China or below, the worst I've encountered in Japan, a shame given the excellent facilities. The housekeeping service was below a 2-star level in China. The water bottle in my room had clearly been used by the previous guest, with about two-thirds remaining, meaning it definitely hadn't been replaced. I always travel with my own sleeping bag and water, so I didn't want to bring it up with the front desk to avoid any awkwardness.
🛌 The room is spacious and clean, offering breathtaking balcony views of Kagoshima Bay and the majestic Sakurajima volcano, with all necessary amenities provided.
🚙 Parking is available for 1,000 Yen per night. The hotel's covered parking area has limited capacity, but there is a large open parking space conveniently located just across the road. Remember to present your parking ticket to the receptionist each time you arrive at the hotel!
🛍️ The hotel is conveniently situated just a 10-minute drive from the main shopping and dining district. Plus, there are several convenience stores right across the street for your late-night snacks. 😋🌙
Good location,within walking distance to jet foil port to Yakushima. Not far from bus stop from Kagoshima airport.
Very nice service from Hotel staffs, we came early(10am) and left our bags at the hotel, at check in time (3pm) they’ve already brought all our bags to the room.
Standard size of Japanese hotel with all amenities you need.
Comfy bed.
Let's start with the pros. This hotel is basically joined to the JR Kyushu Shinkasen / Kagoshimachuo station which is joined to the AMU Plaza shopping mall and it also has a tram stop right outside the mall (Kagoshima-chuo eki mae tram stop). So in terms of location I think this hotel ticks all the boxes. The lady at the front counter who was checking me was very friendly, however, we both had to use a translator to communicate 😂 . I believe that is it for the pros.
Moving on to the cons. This hotel is starting to show its age (and not in a good way). The room was small, the bathroom is vintage, it felt dewy and it gave me an allergy attack.
The 3 gripes I had:
1) The fix AC near the ceiling was blowing directly onto the bed which was really uncomfortable. I believe this contributed to my allergy flare-up.
2) The bed and the pillow was not very comfortable. I did not sleep well for the couple of nights. Or it could've just been the AC.
3) The hotel didn't offer any bottled waters. I would rather they take away the cheap plastic toothbrush and comb and offer the bottled waters instead.
I like this hotel. I've stayed here for 2 times. They provide a free transfer from and to Railway station and a city centre. Very good onsen with a scenic view on Sakurajima. You can also rent a bike here in the hotel for a reasonable price. Convenience store is right by the hotel.
A new hotel with excellent location. It’s just next to the shopping streets with lots of restaurants & souvenir shops. Got amenities such as bath salt, tea bags, drip coffee & cleansing oil/ lotion at hotel lobby for you to pick up. The restaurant where you take breakfast commands a stunning panoramic view. Will stay here again.
Amazing hotel, truly. Conveniently located near the airport shuttle stop and tram stop. All the combini nearby, lots of restaurants and cafes. It is situated at the corner of the arcade quarters, so it is very comfortable to walk almost anywhere under the roof that protects you from both sun and rain. Walking distance from ferry to Sakurajima and toppy/rocket port to Tanegashima and Yakushima (sadly, no arcades on that stretch of distance).
The rooms are nice and clean, with comfortable beds and pillows, amenities are amazing (bath salts and coffee drips even!). The service is top-notch! They even provided a shoe drying machine and helped us on several occasions.
Probably best value for money in Kagoshima if you're looking for an affordable but comfortable stay.
Upon checking in, guests are treated to stunning views of Sakurajima volcano and Kagoshima city right from their rooms. The hotel boasts an excellent location, nestled close to Shiroyama Park in a tranquil setting. The highlight is undoubtedly the rooftop onsen, offering direct views of Sakurajima—soaking in the hot spring while admiring the majestic volcano is an unforgettable experience. Breakfast offers a wide variety, and the service is meticulous and attentive. Whether for sightseeing or business trips, this hotel is a convenient and iconic top-tier choice in Kagoshima city.
We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view.
But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.
Very Good
90 reviews
8.8/10
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8.9/10
Very Good
ええりぽんI used this hotel for a short trip with my husband after work (we wanted to go to Kirishima Shrine)!
First, we were given a welcome drink of sweet potato shochu and tea, typical of Kagoshima, and everyone was having a good time. I also had some tea, and the staff were very polite and I felt that they were proud of the hotel. ^_^
First, we went to the family bath, and it was a very relaxing space where we could relax.
There was a coffee meal set, and I had never made my own coffee, but I was able to spend a relaxing time enjoying delicious coffee! The wonderful tools make it a picture. ♪
The large public bath was also okay. I went there thinking it would be just normal and clean, but it was very Japanese and stylish, and had a different atmosphere from the hotel's front desk and rooms, and it was very nice! There were several types of amenities to choose from, such as shampoo, and I thought, wow! I wanted to try this! I was happy.
My husband is tall. I wrote that in the comments section, and they prepared loungewear in a larger size for us, and we had a much more enjoyable time than we expected!
My husband doesn't go to hot springs very often, but
it was so good that I forced him to go, and he was so happy too! (*Ü*)♡
I'm really glad we were able to make some good memories♪
코코코토토Free coffee and detox water in the lobby on the 2nd floor
Free snacks and tea on the way to the public bath on the 2nd floor
1 large public bath, 1 open-air bath with ocean view
The room was sea view and the open view was nice
Breakfast was a Japanese meal served + rice, miso, egg, porridge, and seaweed that you can get when you go. Tea and drinks available
Very satisfied
11387****The hotel's breakfast was excellent, and the hot springs were incredibly relaxing. The room was spacious, the lobby was beautiful, and the service was outstanding. Taking a walk along the river next to the hotel was very pleasant, and the view of the volcano from the riverside was spectacular.
HHoshLet's start with the pros. This hotel is basically joined to the JR Kyushu Shinkasen / Kagoshimachuo station which is joined to the AMU Plaza shopping mall and it also has a tram stop right outside the mall (Kagoshima-chuo eki mae tram stop). So in terms of location I think this hotel ticks all the boxes. The lady at the front counter who was checking me was very friendly, however, we both had to use a translator to communicate 😂 . I believe that is it for the pros.
Moving on to the cons. This hotel is starting to show its age (and not in a good way). The room was small, the bathroom is vintage, it felt dewy and it gave me an allergy attack.
The 3 gripes I had:
1) The fix AC near the ceiling was blowing directly onto the bed which was really uncomfortable. I believe this contributed to my allergy flare-up.
2) The bed and the pillow was not very comfortable. I did not sleep well for the couple of nights. Or it could've just been the AC.
3) The hotel didn't offer any bottled waters. I would rather they take away the cheap plastic toothbrush and comb and offer the bottled waters instead.
CCasper WongHot spring hotel in an area renowned for its hot springs. I deliberately chose the Japanese tatami-style to experience more of the local culture. As you can see from the photos, the view from my room was really nice! I also like the fact that both dinner and breakfast were included, as there isn't much around. Very comfortable stay overall, but mind you - the smell of sulphur (possibly?) from the hot springs is always there!
GGuest UserThe hotel is right at the waterside and a new athletics park. The staff is extremely friendly and welcoming. The food is very nice although the restaurant is missing some character. For a 3 star hotel there is plenty of amenities. Also good parking right in front of the hotel. Visitors are mostly elderly Japanese, few tourists from abroad. At the breakfast start, which is 06:30, the buffet was pretty overwhelmed and a bit understaffed. Maybe the buffet should be more spreads over the room. I would def recommend the hot. Yes
GGuest UserA new hotel with excellent location. It’s just next to the shopping streets with lots of restaurants & souvenir shops. Got amenities such as bath salt, tea bags, drip coffee & cleansing oil/ lotion at hotel lobby for you to pick up. The restaurant where you take breakfast commands a stunning panoramic view. Will stay here again.
CChubby Girl On Tour🛌 The room is spacious and clean, offering breathtaking balcony views of Kagoshima Bay and the majestic Sakurajima volcano, with all necessary amenities provided.
🚙 Parking is available for 1,000 Yen per night. The hotel's covered parking area has limited capacity, but there is a large open parking space conveniently located just across the road. Remember to present your parking ticket to the receptionist each time you arrive at the hotel!
🛍️ The hotel is conveniently situated just a 10-minute drive from the main shopping and dining district. Plus, there are several convenience stores right across the street for your late-night snacks. 😋🌙
CCurious TravellerThis Minshuku is well located on the main road between airport and Miyanoura. If you don’t plan to drive, you can take the bus from the airport and will arrive in about 15 min at the Kokumae bus stop ( bus stop in front of the high school) . The bus stop is just in front of the Minshuku. Bus ride costs ¥200.
The overall condition of the Minshuku is good. The double room that we had was about 100 sqft, with a wash basin inside the room which is good. The futon were comfortable and blankets were warm. Toilet and shower are shared but they were very clean.
Dining area is nice and comfortable. Dinner is excellent with local food. There is free coffee and tea in the reception.
The Minshuku offer rental for hiking shoes if you don’t have any.
Overall I would recommend this place for the great location and price.
KKingPhilipWe ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view.
But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.
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