The room was cleaner than what I thought. The staff was helpful and the breakfast was very nice.
The house was near Bewdley station which was worth for visiting.
Номер устаёт, но комната большая с ванной, в целом все чисто и приятно, завтрак типичный для Англии, скромный, но сытный. Дают поиграть в гольф на маленькой поляне бесплатно. По территории бегают кролики, ребёнку понравилось.
With a stay at Brockencote Hall Hotel in Kidderminster, you'll be within a 15-minute drive of West Midland Safari Park and Harvington Hall. This hotel is 17 mi (27.4 km) from Cadbury World and 17.3 mi (27.8 km) from University of Birmingham.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a banquet hall.
Satisfy your appetite for lunch or dinner at The Chaddesley Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8:30 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 21 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Arrived late at night. Painless check in. Pleased to see that the bar was open until 2am.
Room itself was clean but the decor in the hallways and the carpets are tired and stained.
Hot breakfast was luke warm at best despite seeing a member of staff testing the food temperatures. The hot food trays might have been well over 62 degrees but the sausages and bacon in them weren't very hot. I do appreciate that it's difficult to keep dry hotplate food hot. Perhaps it's time to step out of the 70's and actually cook the breakfasts to order?
Still a step up from the standard Premier Inn / Travelodge rooms.
The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok
This hotel is a great base to explore Kidderminster and the Worcestershire countryside - and we're close to West Midlands Safari Park and Severn Valley Railways too. The building is a grade II listed converted mill, with a bar that has an almost New York loft atmosphere. Let off steam going for a country walk. Or enjoy the power of steam at Severn Valley Railway Museum. Make a clay pot at Hartlebury Castle. Or make a detour through the animal magic of the West Midlands Safari Park. Then it's time for some serious relaxing with our extra-comfy beds and The Kitchen restaurant.
An amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated.
Overall, it is a fascinating place but needs a big overall and review of what they are offering.
GGuest UserVery pleasantly surprised by the motel. Rooms were a decent size, had a bath (with shower overhead), a fan that was useful for our warm summer night. Staff were friendly and efficient. As the motel is located on the North bound M5 services, it was great to find out there was 'secret' exit if you wanted to exit to the South. Although our room faced the car park, it was very quiet at night and we slept undisturbed with the window open. Would stay again.
AAnonymous UserAn amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated.
Overall, it is a fascinating place but needs a big overall and review of what they are offering.
GGuest UserThe Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.
GGuest UserWe have stayed here several times and fed back to managers about the poor state of the tables & chairs in the breakfast area. Although my feedback (with photos) was not acknowledged, on our last visit just before xmas, we noticed the badly stained and chipped tables had been replaced or refurbished, and the badly stained and dirty seating had been cleaned and/or replaced, so that it now feels comfortable to sit on them. So I'm pleased my feedback may have contributed to these much needed changes.
However the window frames in our room were in a terrible state, covered in black mould and in desperate need of repair or replacement. Not a healthy presence to have anywhere. So hopefully this review will be seen by the right person/people and acted upon.
GGuest UserНомер устаёт, но комната большая с ванной, в целом все чисто и приятно, завтрак типичный для Англии, скромный, но сытный. Дают поиграть в гольф на маленькой поляне бесплатно. По территории бегают кролики, ребёнку понравилось.
GGuest UserGreat location for a hotel - closer to city centre with a nice walk across the river to get there. Convenient stop to visit family in my home-town.
Over-all a good hotel, clean room and comfortable bed. We didn't come into contact with any staff or stay for breakfast as we were in late and out early, so we can't comment on those. We loved that the room had a bath - this was lovely! The only downside was the the taps seemed to have some mould inside the pipes... it didn't come out into the water but it did look pretty disgusting hanging there in the running water :/
Other than that, this hotel gave us everything we would expect from a quick stop over :)
GGuest UserArrived late at night. Painless check in. Pleased to see that the bar was open until 2am.
Room itself was clean but the decor in the hallways and the carpets are tired and stained.
Hot breakfast was luke warm at best despite seeing a member of staff testing the food temperatures. The hot food trays might have been well over 62 degrees but the sausages and bacon in them weren't very hot. I do appreciate that it's difficult to keep dry hotplate food hot. Perhaps it's time to step out of the 70's and actually cook the breakfasts to order?
Still a step up from the standard Premier Inn / Travelodge rooms.
GGuest UserA beautiful location with stunning views. The hotel interior was a perfect mix of traditional and contemporary. Our room was right at the top of the building and, although very small, it was well designed and very clean. The service was excellent and the staff couldn't do enough to help you. We had dinner in the bar, which was tasty and arrived quickly and hot! All in all, The Cottage in the Woods is a perfect place for a quiet break with a little luxury. We will definitely be returning.
CChloe HepburnWe have been to this hotel several times, it has the basis of a fab hotel, great amenities etc but its not rub particularly well.
The pool/billiards room closes in the evening when you would assume it would be open to use for residents in the hotel, noone could ever quite tell me what time it didn't close but it was basically part of the swimming pool and gym and closed when that did. Again noone actually knew what time that was!
Paid for my puppy to stay but got no puppy treats, or puppy pack as promised!
All in all would stay again but it doesn't quite live up to its stars the way its currently being managed.
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