Hotels With Breakfast in Scottish Borders, United Kingdom

We were offered an upgrade to a suite at a much reduced rate and accepted the offer. The room was huge comfortable and well equipped for a pleasant stay. However the room and bathroom looked as if they hadn't been used for a while. In need of an update and tired it also could have been cleaner. A bit disappointing. On saying that the rest of the hotel was very clean, comfortable and welcoming. Staff were all helpful and friendly, and attentive. The food was excellent and the menus had a great selection to choose from. I would definitely visit again, but as the standard rooms are more modern and comfortable I would ask to view any room before agreeing to any update

It really is outdated, compared to other spas and hotels of similar ilk. For instance I stayed at Dunked house, it was night and day. The staff are great but the place needs a lot of money spent on it. In our room 317 we hd a television that had half the screen darker than the other half, good thing we didn't go here to watch the telly. The pool area was nice but needs refurbed. The big steps taking you down the front are dangerous for elderly people, they are patched up and in a very, very, ”note the two very's” bad state to of affairs to say the least. Would I stay here again, probably not till the place has been upgraded. Looking at what I have seen of the hotel, this is going to take millions of pounds to do. I enjoyed the archery, the wee girl was a great help. To be fair the staff are lovely but things really need to improve on the hotel side.

A walking holiday turned to a nightmare when my wife was taken acutely ill and ending up in hospital, first in Melrose and later in Edinburgh. I needed a place to stay and happened on the G and A.On relating my tale to Dawn she ordered me to sit down, brought me a cup of tea and biscuits, said of course there was a room and to stay as long as needed. It was such a relief to have matters settled so easily and with such sympathy. I kept them updated on my wife's progress and eventual discharge from hospital.Both she and Graham made a really difficult time that much easier.Both of us will always be so grateful for all they did, way beyond the call of duty and at a time that due to Covid cannot have been easy for themselves

Lovely traditional hotel with great staff and fine food. It is situated right in the middle of Melrose, with great walks and ruins nearby.

I went in the cold season, but the temperature in the room is always just right and comfortable. There is no problem with food. The location is very good and very convenient to move.

A century-old hotel, can't ask too much, can you?