We were very satisfied with the kids' playroom, which was our main attraction.
It was very spacious and had a wide variety of play equipment, so the kids had plenty of fun from check-in to check-out without getting bored.
In addition, there was a free shuttle to a nearby ski resort in the winter, so it was great that we could easily go out to play in the snow without having to drive.
However, the other selling point, all-inclusive, was a disappointment.
The lounge hours were limited, and there were no lids or trays for drinks, as if they were not expecting people to take drinks back to their rooms.
It is clear that one of the reasons the lounge was crowded was that the usage time was short.
Even at the restaurant buffet, there were no cups to take back to the room.
If the buffet is limited to 60 minutes, I would like you to take your coffee home and relax in your room.
Of course, the refrigerator in the room was empty.
In the end, we had to buy expensive plastic bottles, so it is not inclusive at all.
And there is only one vending machine, which is inconvenient.
Think of the lounge as just a welcome drink.
I would like them to consider changing the label to welcome drinks or making the lounge available at any time.
I felt that the issues mentioned in other reviews,
• Long lines at check-in
• Luggage carts available on each floor
• Bathroom amenities
were addressed by the facility.
I had a wonderful stay at this hotel. The room was exceptionally spacious with a stunning view of Mt. Fuji. The bed and pillows were very comfortable, ensuring a restful night’s sleep. The bathroom was large and well-appointed. I particularly enjoyed the outdoor onsen, which was both relaxing and beautifully maintained. The breakfast was delicious with a good variety of options, and the staff were consistently friendly and helpful throughout my stay. I would gladly return and highly recommend this hotel to others.
Very clean, good breakfast buffet. Super nice and helpful stuff. But it’s located on top of a hill and you need the shuttle bus and it only runs at 9.45am to go further away and there’s no shuttle bus to come back. Otherwise it runs throughout the day to the bottom of the hill. Taxis and public transport is not good since it’s a small town so plan accordingly .
Awesome! The hot springs are great! The room is also quite big ~ because there are not many people staying there, it is very good to go to the hot springs, and overall it is very clean!
And the breakfast in the morning is also delicious. The izakaya opposite the dinner is super good and delicious🤤
Came here for my friend’s birthday celebration. Hotel has tea ceremony on arrival (free of charge) at around 4pm, in a traditional tea house facing a beautiful river, the hotel also gave us a glass of a Japanese sake (also free of charge) that we can enjoy next to the river. Room is big, came with a private hot spring in the room, hot spring and living room is facing mt Fuji, very nice room. There’s a traditional drum shows after dinner everyday, also a small game after the show. We were very lucky that we both got a gift from the game. There was cockroaches in the room, one big cockroach and a few very tiny cockroaches in the bathroom area, others than that, it’s a beautiful place to stay. Still love this hotel v much.
All around, perfection!!! The view, the shabu shabu, the people, everything was so amazing. I would totally stay at Ooike again if I ever visit Kawaguchiko again.
Best Fuji View from the room. The room was just nice to fit 2 people with 2 luggage. Hotel breakfast at level 4 also provided the best Fuji View. There are multiple selections at their Japanese buffet breakfast too. The hotel does provide complimentary access to the Onsen next to the hotel. If you drive to the Hotel, can get a complimentary parking ticket from Front Desk. Overall I have enjoyed my stay.
For any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints.
Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one.
It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.
This hotel is designed in Japanese style, with tatami beds. The room is very large. The hotel must be a certain age, but it has complete facilities, including hot springs, restaurants, shops and bathing rooms. The room does not have a bathroom, only a toilet. Go there There are public bathrooms for bathing. It is best to drive by yourself when staying in this hotel, because it is quite far from the city. It is also very close to Kawaguchi Lake by car. The hotel can see Mount Fuji. It is very pleasant to have breakfast while admiring Mount Fuji.
First of all, the mountain view room has a stunning view of Mount Fuji. Secondly, the hotel shuttle bus runs every hour and is very convenient. Finally, I have to say that the service staff are friendly and fluent in English, so there is no barrier to communication. Thanks to them for our wonderful trip!
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GGuest UserVery clean, good breakfast buffet. Super nice and helpful stuff. But it’s located on top of a hill and you need the shuttle bus and it only runs at 9.45am to go further away and there’s no shuttle bus to come back. Otherwise it runs throughout the day to the bottom of the hill. Taxis and public transport is not good since it’s a small town so plan accordingly .
GGuest UserThe hotel is nestled in a quiet area, away from the hustle and bustle of the touristy area. We stayed 3 nights in a room facing the lake with a magnificent view of Fuji-san. A van provides shuttle service to and from Kawaguchiko station. The restaurant is not operational hence we either ate outside or bought food back from Lawson/7-11. Hotel staff were friendly and attentive, and there were Mandarin-speaking staff. We miss it very much even though we are now in Hoshino Amoriya, which speaks a lot about the Kumonoue Fuji!
GGuest UserLocation is good as it’s just in front of Lake Kawaguchiko and there’s hotel shuttle service from Kawaguchiko east station. However, note that guests have to call hotel to arrange for pickup from station. In addition, pickup is between 3-6pm only. Morning shuttle service to station also has limited space and staff didn’t inform us earlier that we were supposed to book in advance. We missed service out on one of the days as the van was full.
Communication is poor here. Information is shared partially (as described above). Another bad experience was that front desk staff informed that we could take BOTH red and green sight seeing bus lines to Kawaguchiko station without making it clear that the green line takes a super long route. We ended up spending more than an hour on the green line when we could have gotten to the station within minutes on the red line. We also incurred more than JPY1,000 each for the bus journey. Hotel staff was unapologetic when I gave them the feedback. They also couldn’t bother to listen when I tried to give feedback that they should not have dumped our belongings left in the bathroom without consulting us.
Toilet reeked of urine smell. Cleanliness needs to be improved.
GGuest UserFor any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints.
Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one.
It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.
RRon_NYanagiya is a nice little local onsen. They do not have too many rooms so you will not feel overcrowded. It is a nice place to spend for days to relax your body and mind.
Staff are very friendly and helpful. They can speak limited English but in case you come across any issue with language, feel free to use translation app.
If you are driving, the onsen is easy to find and there is a carpark in front of the Onsen with plenty of space. There are also 2 x EV charging but not sure if they are for onsen guess.
The room is spacious, clean and tidy. The air conditioner is featured with heater and cooler function, so you don't have to worry about weather during winter and summer.
The hot spring is open for 24 hrs, except time when they swap between male and female access, usually it takes 30 minutes and they take this opportunity to clean up the facilities too.
Food are generally fine and portion is reasonable. Staff are caring d considerate. We have two kids at age of 7 and 9 and they do not take spicy or raw food. When they noticed, they have offered to tailor made the breakfast for the kids so that they don't prepare food that kids do not eat.
GGuest UserWe were very satisfied with the kids' playroom, which was our main attraction.
It was very spacious and had a wide variety of play equipment, so the kids had plenty of fun from check-in to check-out without getting bored.
In addition, there was a free shuttle to a nearby ski resort in the winter, so it was great that we could easily go out to play in the snow without having to drive.
However, the other selling point, all-inclusive, was a disappointment.
The lounge hours were limited, and there were no lids or trays for drinks, as if they were not expecting people to take drinks back to their rooms.
It is clear that one of the reasons the lounge was crowded was that the usage time was short.
Even at the restaurant buffet, there were no cups to take back to the room.
If the buffet is limited to 60 minutes, I would like you to take your coffee home and relax in your room.
Of course, the refrigerator in the room was empty.
In the end, we had to buy expensive plastic bottles, so it is not inclusive at all.
And there is only one vending machine, which is inconvenient.
Think of the lounge as just a welcome drink.
I would like them to consider changing the label to welcome drinks or making the lounge available at any time.
I felt that the issues mentioned in other reviews,
• Long lines at check-in
• Luggage carts available on each floor
• Bathroom amenities
were addressed by the facility.
TThenayzerI had a wonderful stay at this hotel. The room was exceptionally spacious with a stunning view of Mt. Fuji. The bed and pillows were very comfortable, ensuring a restful night’s sleep. The bathroom was large and well-appointed. I particularly enjoyed the outdoor onsen, which was both relaxing and beautifully maintained. The breakfast was delicious with a good variety of options, and the staff were consistently friendly and helpful throughout my stay. I would gladly return and highly recommend this hotel to others.
GGuest UserA classic old-school modern hotel with ryokan-type service. The room is huge and has excellent views of the river. On a good day, it should be possible to see Mount Fuji as well. There is also big onsen area with an outdoor bath area.
Dinner is served on the ground floor restaurant and it was a delicious multicourse meal which includes really good wagyu steak with wasabi shoyuzuke. Dessert also includes the region's famed grapes. Breakfast was served buffet style with selection of Japanese and western items.
I drove to the hotel with a rental car. It is not too far from a station on a local line but I recommend driving around to explore instead. The patrons to the hotel also seemed more local.
EEveWe had a fantastic one night stay at Glamping Villa Hanz, and only wish we had more time to explore the different activities and nature tours. Food for dinner and breakfast was arranged very well, there were a lot of written guides for how to do all the BBQ cooking and how to make a bonfire with all the hardest parts of camping taken care of for you. The public bath/onsen was very nice and well maintained. The queen beds were very spacious and comfortable in our Pao for 2 and I slept extremely well (except for the loud pop music playing at the bar area in the morning which woke us up).
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