Good is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
Good location and great view, some rooms may be cleaner than others, so try to ask for change of your room if it does not meet your standard. Overall, value for money
The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Batu. Will be back to this place soon..!!!
Everything is very good,,, only the receptionist is not very friendly and does not smile enough,,, especially the girl,, I checked in in the afternoon around 4 pm,,, it was indeed crowded because there were many events at that time,,, but no matter what the conditions are, welcoming guests must be friendly and smile,,,
Even the friendliness of the bellboy and the restaurant staff,,, they are pleasant even though the restaurant is crowded,,,
Delicious breakfast with many variations, clean rooms,,,,
Next, can be friendlier to guests, especially the receptionist 😉😊
The staff is nice and helpful. The hotel itself is sort of worn out: there are greasy walls, some fixtures are broken but nothing too terrible. The big problem is the ventilation: the windows cannot be opened ”for security reasons”, so there is no way for the fresh air to get inside the rooms.
Facilities: First-class, free gym with well-equipped facilities
Hygiene: There is a dedicated person cleaning every day, very clean
Environment: Beautiful scenery with unobstructed views of the city
Service: The front desk and staff speak fluent English and have a good attitude
Good location, the hotel is new, well-equipped and clean. The gym is small but it is good to be able to exercise and rest during the trip. There are many breakfast options, including famous local snacks. If you don't have time to go out or are worried about the hygiene outside, eating in the hotel is a good choice. The taste is pretty good. The small bowl in the middle is a local dish of Makassar, and the chicken soup and chicken porridge on the left and right are available in every place.
Very Good
41 reviews
8.9/10
Price from
£39
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8.1/10
Very Good
AAnonymous UserFacilities: First-class, free gym with well-equipped facilities
Hygiene: There is a dedicated person cleaning every day, very clean
Environment: Beautiful scenery with unobstructed views of the city
Service: The front desk and staff speak fluent English and have a good attitude
RRusdiI don’t know what to say cuz I am thinking to say about the good things. the most I hate in this hotel is the wifi, it’s super poor. You need to log in with the username and password that was given by the receptionist. And then when I am connecting the wifi in my room, oh God this is disaster. So well, I am using roaming in Indonesia and my roaming went smoothly then the wifi. I even can’t open google. Or refresh my instagram. It’s super super slow. I need to go to the lobby if I wanted to use the wifi since my roaming has limited access too. And the bathroom is just too small but its unique the concept like in the airplane.
The only thing I like in this hotel is the location and the reception is super friendly, and there are many options for breakfast but mostly for Indonesian traditional foods.
GGuest UserGood is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
AAlex MccaGood location and great view, some rooms may be cleaner than others, so try to ask for change of your room if it does not meet your standard. Overall, value for money
MmotorideAs expected from a famous hotel chain, it is basically clean. The rooms are spacious and the breakfast is varied. One thing that is disappointing is that the floor is carpeted so it smells a bit.
GGuest UserThe staff is nice and helpful. The hotel itself is sort of worn out: there are greasy walls, some fixtures are broken but nothing too terrible. The big problem is the ventilation: the windows cannot be opened ”for security reasons”, so there is no way for the fresh air to get inside the rooms.
JJantiNo complementary water bottle in the room, the staff said they doing go green so we have to fill our kettle from the water dispenser outside the room, and that time the dispenser wasn't well prepared, the Galon was not in the dispenser, i had to do it myself
Request for shower cap, i had to call 3x, and arrived in more than 30mins
At breakfast time, the table wasn't clean, there was coffee stain and foods crumbs, but the foods is good also has lot of varieties
NNURFAJRIVery good recommended hotel in Makassar, the emperor hotel is easy to access, the location is good, one of the hotels that are good class is cheap but not cheap.
RRyanThe staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Batu. Will be back to this place soon..!!!
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