Miami-Dade County Apartments

The location of the hotel is very convenient. It's a 3-minute walk from the MetroMover Bayfront station. It's next to the seaside park and the Bayside business district. There are also whole foods and CVS within a 10-minute walk. The hotel meets intercontinental standards and check-in at the front desk was quick even on Thanksgiving Day. Sea view rooms also have a great view of the bay. The room was very quiet. Sanitary cleaning is qualified. You can only choose valet parking, and the overnight fee is 55.37, which can be combined with the room deposit and credit card payment. When you pick up your car, just reply to the parking text message and someone will pick it up in less than 5 minutes, which is very convenient. The hotel has sixt car rental company, if you don't have a car rental option. Overall very satisfied.

I liked the luxurious facilities, convenient shuttle service, and swimming pool. The room condition was good, and I was satisfied with the amenities provided by high-end brands. However, I was dissatisfied with the fact that I got a room right in front of the elevator and all the noise from outside came in. The overall facilities and service are the best.

One night review. The best thing about the hotel is the rooms. They are spacious and modern. The bathrooms are clean and large as well. This could have been 5 stars if not for the parking situation. I was given one free pass which was great but the neighborhood is not conducive to walking at all. This means self parking is over 20 bucks without in and out privileges which could add up quickly. They should have a better system. Staff was great and so was the restaurant but please fix this annoying parking policy. Thanks.

Let’s talk about the biggest surprise first: On the first night of my stay, when I was sleeping soundly in the middle of the night, a hotel staff suddenly broke into the room by swiping my card and I was kicked out. Later, I checked with the front desk that he had mistaken the room where he should send the things. The customer service manager and security director each apologized and compensated for US$200 in hotel consumption. In fact, they were still not satisfied, but they did not pursue the case because they did not want to make any more noise. Service points were deducted because this incident should never have happened in the first place. Other than that, the overall experience is actually good. The hotel facilities are considered luxurious in the United States. Although the sea view balcony of the room is diagonally facing the coast, the view is still good. Most of the service staff are very welcoming and can call me by my name accurately. The performance of HSKP is relatively poor, the cleaning speed is slow and not particularly clean.

Curtain was too short, they had to improvise and add clips to shut the middle part and glue with take the sides so sunlight didn’t come in the morning. One of the days asked for cleaning service at front desk, they said it was gonna be done but room was not done when I came back at night.

Our service at the beach was wonderful! Alejandra was an excellent server. It was a very relaxing atmosphere. They have great lounge chairs and umbrellas. You can rent larger lounge chairs and cabanas for the day, too. It was easy to access the beach directly from the Fontainebleau property.

Very good. Very good. Can be recommended. Very good. Very good. Can be recommended. Very good. Very good. Can be recommended. Very good. Very good. Can be recommended. Very good. Very good. Can be recommended. Very good. Very good. Can be recommended.

What started off as a good moment/event for teenage seniors celebrating a memorable night, turned bad in minutes. I went to the Miami Lakes Hotel located in Miami Lakes thinking I was going to be able to watch my niece and her friends get ready for their senior prom but within 20 minutes of me being there the security guard that is employed by Security Alliance (Andy)rushed down the walkway to the room with a hotel manager. Once they arrived at the room they refused to speak with me or my sisters husband, they wanted to only speak with her because the room was registered under her(not a big deal but she was helping my niece get ready for her special day). Once she was able to come out they informed her that the food setup outside was a fire hazard. After about a few minutes I started breaking down the food because we just wanted to make sure the girls enjoyed their day. Within 20 minutes of breaking down the table the same security guard was standing in the corner on his cellphone and returned with another guy who said everyone had to leave. It was a terrible thing to hear that now you have to be rushed out the room because according to management you can only have 4 guest per room. Because this bothered me I requested to speak with management. In the middle of the hotel there is a Tiki hut area. At that table there were about 4-5 men sitting with music drinking alcohol (several bottles on table) on the other side of them there was about 7-10 people boxing. I asked about an open container policy and management did not seem to know what the rules were. I was disgusted because I felt like we were being discriminated against. There was no noise coming from our gathering and there were no guest being disturbed. We didn’t have alcohol and we didn’t have music. The security guard seemed very happy that we were told we had to leave out of the pool area(no one was in the pool). This by far was the worst experience I have ever had at any hotel, even kid friendly hotels give better treatment than this. Prior to renting the room my sister asked if she could have the event there and she was told she could but apparently they didn’t give that message to everyone. The operations manager (Fran) was leaving before he made the decision to shut everything down and the hotel managers (Rafael and Chris)watched at the front desk as security (Andy) harassed us by the room. The room was a spacious room but for the price and treatment from Security Alliance staff (Andy)and hotel management, I would never rent a room from this place.

I had made a booking through ***********, the hotel took the money from my bank account on the day before we arrived (6am) at the hotel. We arrived at the hotel after a long trans Atlantic flight and upon check in the staff member asked for payment again, at this point I informed her that I had paid earlier that day. We were told we had to pay again for any damages and would get this returned upon checkout. I tried pay again but at this point my credit card would not authorise (highly likely it knew it was a second payment of the day) and due to my card being an internet based card and not having numbers upon I had to log onto the hotels wifi in order to hand over my banking app to pay this second charge. Anyway after this we were given a room on the 2nd floor and as soon as we came out of the lift all you could smell was *********. We opened the room and the smell was so strong we had to go back to the desk to ask to change rooms. The receptionist understood and instantly apologised and changed us to a different floor. The hotel overall is in a good location for food, shops etc The hotel itself is clean but the rooms are basic, there were no plugs in the bedroom area. The staff were pleasant and the breakfast was better than I expected.

A few weeks ago, me and my entire family got stuck at the Miami International Airport well after midnight. We called Marriott and booked 3 rooms. However, when we arrived we were told that the hotel was fully booked. The guy at the desk I think his name is Rohan, the Jamaican guy. He was very understanding and friendly. He explained to us how an error like this may have happened and did what he could to accommodate us while we tried to find another hotel. He even gave us a case of water while we waited and help us get a cab. He also canceled the reservations without charge for us. We’re happy about that. A few other persons came in after us that was in the same situation, some wasn’t as understanding as us, but he did very well with handling the situation. Please figure out why we were able to make new reservations if the hotel was fully booked. It’s frustrating for guest and I can’t imagine how frustrating it must be for staff.