Find Apartments in Los Angeles

Great location and reasonably priced, we staid 3 days before continuing our trip. Rooms are clean and spacious, reception is on the 40th floor, so to get to your room you have to go up first, switch elevator and go down to your room. Sometimes a bit annoying because of the waiting All in all a recommended stay

First time staying in this hotel. The room is old, but the customer service is very good! The price is good. The environment is acceptable. If it is not bad, you can book it again. Thank you. Thank you

Friendly staff. Efficient check in and check out. Regular airport shuttle service. You have everything required for the stay. Only downside was that I could hear clearly the sound of water flow next door while they were using the shower.

We had an amazing stay at Sheraton! Staff are friendly and very accommodating. Celebrated my husband’s birthday here and he enjoyed it!

Not as nice as the pictures portrayed. Very disappointing plus the 55$ a night parking on the hotel grounds not included in your booking and the breakfast buffet is 30$ per adult and 15$ per kid also not included in booking. Also the rooms were pretty worn out and the bathroom was horrible the bathroom bathtub clogged up with a foot of water for over an hour while I had two kids and two adults to shower. Also they wanted a 350$ deposit when I showed up that wasn’t mentioned anywhere in the booking. Overall 2 star out of 5 honestly. They did have a many market but it was 7$ for a water.

I just had an amazing stay at Sheraton Hotel.The hospitality was exceptional, with friendly staff that made me feel welcomed from the moment I arrived. The room was spacious and impeccably clean, offering a perfect retreat after a busy day. The amenities were fantastic, I truly enjoyed my experience and would highly recommend this hotel to anyone looking for a comfortable and relaxing getaway!”

Great airport hotel location. Convenient for transit passengers. 2 Queen bed bedroom was comfortable. 24 hours shuttle was very useful for passengers like us who need to get in and out of airport for red eye flights.

Room was not cleaned properly. The carpet hasn’t been vacuumed in months and it was quite dirty. However when complained to the hotel, they took responsibility and cleaned it right away.

I heard the safety of Los Angeles (especially around sightseeing area )was getting worse so I choose this hotel. I went to Disney land,dodgers stadium,and beaches, all by Uber. The room was usual,nothing special. The part that I didn’t like was very low Shower pressure. I liked the location of the hotel because it took only 10min by free shuttle bus from LAX and 15min by walking to get to in and out burger. I also liked the breakfast buffet, I could save money and time I guess.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)