Port Moresby Apartments

My arrival in Papua New Guinea may not be really good since my flight was delayed. However, I felt happy as the staff of Hilton Port Moresby still waited for me at the airport despite the delay. That was amazing! Thank you so much. And as I arrived at the hotel, their marketing manager was there to welcome me. It was such a beautiful and warm welcome! Not only that but Hilton Port Moresby also gave me a beautiful and elegant room! I could genuinely feel the Hilton vibes as soon as I enter the room. The bed, the bathroom, and all other amenities are lovely. Even though I travelled alone, I enjoyed my stay in Papua New Guinea because of the help of Hilton Port Moresby. Mama Raga, who is the chief concierge of the hotel, even joined me on one of my day tours! It was an honour. I appreciate it. Thank you so much! Hilton Port Moresby didn’t only serve as my “accommodation” during my stay in Papua New Guinea. I felt like it was my home, the people at the hotel are accommodating and friendly that they made me feel so welcome in their country! If you want to experience Papua New Guinea awesomely and extraordinarily, staying at Hilton Port Moresby is highly recommended! Everything about the hotel is truly amazing!

Old smelly urine coated carpet, dirty rooms lacklustre staff bad attitudes staff demanding tips old broken air conditioning units, upstairs bathroom has a urine leak that spills on to carpet outside. Would not put my worst enemy up in this s******e. The worst maintained hotel I’ve ever seen in my travels. Don’t even get me started on the bathroom and the creepy crawlies. IF U VALUE YOUR HEALTH STAY AWAY.

The hotel is mainly cleaners who are too lazy. At the beginning, they cleaned up the room and did not give better bath towels. Later, it was impossible to clean the house for two or three days. On several occasions, the two bottles of free water prepared in the room were not given. In short, the service is not good. If the hotel is a Samsung hotel or below, it is still OK. If it is a four-star hotel, it is not a good hotel. In the photo below, there is a towel for two bath towels and a towel when you first check in. Isn't it two towels? In addition, the hotel's meals are expensive, and there are not many styles

Returned again to this wonderful hotel.Staff were very friendly and helpful. Zarah and the team were amazing. All our luggage did not arrive on the plane from Brisbane. and they chased it up. and when it did arrive made a special journey to Port Moresby airport to pick it up. Loves the pool and was greeted with towels to use. Nice meals served in Holiday Express oposite

The Stanley Hotel in Port Moresby, PNG, offers a delightful blend of comfort and hospitality. The well-appointed rooms, attentive staff, and modern amenities create a memorable stay. The hotel's strategic location provides easy access to key attractions, making it an ideal choice for both business and leisure travelers. With its impeccable service and inviting atmosphere, the Stanley Hotel stands out as a welcoming haven in Port Moresby.

Our stay experience was the worst this time compared to other times we stayed at Airways over the years. Offloaded and to catch early next day morning flight was a start of a nightmare with receptionist and reservations coming up with an amount to upgrade and then to be put in suite with water plumbing issues making our daughter use the swimming change room to shower. After recommending to the receptionists and duty manager to move us to a functioning suite, we were moved to another suite that also had water plumbing issues, and after a few words with the duty manager, we were moved to a suite that had no problems. Grumpy receptionists with stern tones don't make customers feel happy at all. Concerge was great and location of hotel to airport is great. Service needs to be looked at.

Booked for a two-bedroom apartment for the Christmas Period. Time of check in however there were no available two bedrooms available, but they upgraded us to a three bedroom because we paid in advance. Customer Service was great, room was amazing with a great view of the airport - Definitely made the holiday much more special. I would definitely recommend for anyone looking for a short stay in POM with family.

Better Options for food required in the Upstairs bar as it was overpriced and poor quality. Also some incentive to eat at the Restaurant as a Hotel guest. Better transport options would encourage more stays with available shuttle trips to other places and areas would make it easier . All staff most helpful . Perhaps have the bar open in the gaming room and make it more appealing

The quality of service provided by the hotel was exceptional. The staff were courteous and attentive, ensuring a pleasant stay. The shower facilities were particularly impressive, providing a refreshing and invigorating experience. I commend the hotel management for their commitment to upholding the highest standards of service. Their dedication to serving the nation of Papua New Guinea with humility and integrity is truly commendable. I hope they continue to provide such excellent service in the future.