Tijuana Apartments

Im not typically the type to take the time to write reviews but I had to take the time to warn potential guests on here about the safety concerns in the rooms to prevent another dangerous incident. I stayed at this hotel with my family and after a long night I went into the rooms restroom to change. Once I was done I realized whether I turned the restroom lock and hand left or right the door would not open. The whole lock came out inside the restroom and I was stuck in there for over 1 hour at 3AM. Fortunately I was not alone and my boyfriend and family were on the other side to calm me down. The lobby was immediately called and the help we received was unbelievably poor. The one in charge of the hotel had no solution for getting me out. They called up their “so-called” maintenance worker and he came up empty handed. My boyfriend asked for a screwdriver and they didn’t even have that. He claimed he was attempting to find a different key when there was no key whole on the lock. First responders were police officers, not medics nor firefighters. The manager had nothing to say. No one was helping, I was in the restroom for 1 hour and when I just heard everyone talking outside the door and not doing anything about it I began to panic. Taking matters into our own hands my boyfriend tried kicking the door open and it wouldn’t budge. We had no other option but to break a whole in the wall big enough for me to fit. The female manager from the hotel tried to physically stop my boyfriend from doing what he had to for getting me out. I had to squeeze through a small hole through the wall that was made under the sink of the restroom. The insulation made me so itchy but fortunately I had another family members room to shower in. I had already showered and firefighters had barely arrived and still took more time to open up the door with a crow bar as if they weren’t even called until more than a whole hour later of being notified. The hotel relocated us to another room, not one apology given by anyone. The next morning we had breakfast there in the presence of the manager we had dealt with and no words were exchanged with us. That day we went to run errands and have lunch and when exhausted from the chaos I decided to get dropped off instead of visiting family. I arrived back at the hotel to get some rest and I realized 2/5 rooms of my family members keys had been deactivated. When I went to ask for reactivation they said we had to pay a $700 fee for the damages which we had no other option but to do to the walls to get me out of there. When we told them we refused to pay anything we were evicted. Not only were we evicted but when we called our family back to pick us up our 4 other family members were also evicted when they had completely separate reservations. Had I decided not to stay back I could’ve been evicted in the middle of night with no where to go and too exhausted too drive home. They treated us like criminals and at first tried to deny allowing

The receptionist Ignacio was very kind and swift in accommodating my stay. The check-in process did not take long because there was not a line. The room was clean although there was a little in the carpet but the linen sheets and bed was clean as well as the whole bathroom: sink, bathtub and toilet. I chose the Junior King habitación for my stay and it was great and roomy. The view was on top of the third floor. I would stay here again.

Disadvantages: This hotel is in the city center, the traffic volume is relatively large nearby, the sound insulation effect of the room is not ideal. Another point is that this hotel does not provide breakfast (it is a high-class hotel nearby, after all, the accommodation fee is so high) Advantages: Excellent location, convenient transportation, close to the airport and long-distance bus station. The best place to enjoy the lively, diagonally opposite the hotel is a well-known RIO shopping plaza, which has Adi Nike stores, well-known cosmetics stores, Apple stores, etc., a small partner who knows Spanish, about a Mexican girl. In the Spanish-style love movie (about), there is a Starbucks coffee shop under the hotel. You can have a cup of matcha star ice music (personal preference) in the afternoon. If you can’t sleep at night, you can also think of your sister. Come to the small bar next to the hotel lobby for a drink, and have a good night's sleep. Maybe there will be an affair in your dreams. Last reminder: Tijuana is a relatively bad border city in Mexico (the murder rate of drug abuse is high), so nothing to run around.

Place was nice and clean recommend staying here love how it has a a fridge and mini stove. Beds were comfy felt like I was in a studio apartment

Beautiful location had a great time great food and very nice room comfortable and cozy definitely will be back

I like the fact that this place was close after crossing the border. The room itself is nice. Has a kitchen, with 2 electrical places for stove, city view is nice to look out the window just to have things to look at, but it's not much. Cons: this place would have been rated a 5. However, I went down for breakfast (free) and when I came back up my room door was open. Not latched, able to be pushed and walked in. Supposedly the housekeeping manager checked to see if the room was occupied . . . But u believe what u want. I know they get a list lol. But this person didn't close the door back correctly. Other than that it was ok

Nice hotel in convenient location for visiting the sights of Avenida Revolucion, but just far enough away from the action to be calmer and quieter than the hotels on the Avenida itself. Our room was clean, quiet, well-decorated and modern. The included breakfast buffet was just OK. My only complaint about the hotel was the staff at the reception desk. When you book a 4 or 5 star hotel, in addition to the better hotel facilities, you expect a certain level of service and professionalism from the staff. The staff here seem to delight in ignoring customers and tooling them around. At first I thought it was just us, but as we sat in the lobby (forced to wait until 3 PM on the dot before they would give us the room), I saw the same behavior played out over and over again to all of the hotel guests. There were three women at the reception counter and over and over new guests would arrive and be ignored for several minutes as the three of them ”made a show” of appearing busy (doodling notes on a scratch pad, walking from here to there in order to do nothing, etc). It was like they were all on a power trip and resented the guests.

This is the kind of place you stay to get a few hours of sleep after getting drunk in one of TJ's many drinking establishments. The hotel is right in the middle of the red light district. It is convenient to many of the establishments that people come to TJ for. If you don't care about anything other than having a bed in a convenient location, this place is a good value and may work for you. It's not a place you'll want to spend any extra time at. That being said, let me explain more about this hotel. It looks nice from the outside, and is set back from the main road by a private parking lot which is guarded. The security of this place is good, which is much appreciated considering the seediness of the area. The staff here are good too, very efficient and friendly. Check in and check out are a breeze and the staff will help whenever they can. The public areas of the hotel have been recently spruced up and look nice. The price of the rooms are reasonable. Those are the only positives, though. The rooms are just nasty - smelly, noisy, dirty. There is almost no natural light - one window faces the interior hotel atrium, and two tiny windows located in the shower room open to an alleyway. There is no fresh air in the rooms and no ventilation, other than noisy wall unit A/C which is only recirculating the same stale air. This is probably why the rooms have a smell. The walls are thin so you'll be hearing a lot of noise (though just from the inside of the hotel - the hotel is set back enough from the street that you don't hear street noise). The rooms were not clean, with little stains here and there, paint peeling off, mold in the bathroom area etc. There are also almost no amenities - no fridge, hair dryer, tissue box. There is a small safe, however. My towels were damp, probably from not being dried enough in the laundry. This hotel can serve a purpose but just know what you are getting if you make a reservation.

My son and I had a quick stopover on our way from Tijuana airport to San Diego airport, and this was just right. We checked in late, after 11pm, and the front desk was open and able to help us. A light breakfast of fruit, toast with butter and jam and coffee and juice were included, and my son got eggs with chorizo for a few dollars more. Our room was spacious and stylish with a smallish TV with some TV in English. The room did not have drinking water, so I went to Oxxo for a large bottle of water and some snacks, and did not have any trouble on the short walk. There was a ten dollar deposit that I got back when we checked out. The hotel had a van and driver available to go to the airport for $5. We were non the second floor and used the elevator, and there were some steps to our room and inside the room. The shower was nice and clean, as was the room. The breakfast staff in the restaurant were kind and courteous. The hotel is about a 5 minute drive from Tijuana airport.

Although breakfast is included, it costs nearly $30 for two people. interesting. As long as you eat in the cafeteria, you have to attach it. I don't understand how the Mexicans counted. The breakfast included in the hotel is only 2 slices of bread, coffee and fruit.