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We had a great time at this hotel. The staff was excellent, very helpful, friendly and accommodating. The hotel is well kept and you have dining options nearby and at the hotel.

I loved this hotel from the start ! Beautiful, luxurious and friendly staff . The Boca restaurant had amazing food and offered free breakfast . The rooms were stunning . Comfortable beds and pillow . The halls were a bit thin you can hear a lot but even as a light sleeper I was able to rest . The black out shades were great. The swimming pool was heated as well as the jacuzzi . I would definitely recommend . It felt safe , you can’t go to any floor expect the floor your are in with your key , spa which has a nice little gym next to it and pool floor . The pharmacy was just below it , super convenient and prices were not bad at all . The hospital was right there as well and a ton of restaurants including the ones attached and some across the street . They provide a free shuttle to the line . Absolutely wonderful .

So not bad at all. Stayed for about a week. Ordered lots of room service and drank at the bar. Room was wonderful. My only complaint was when I called room service one night and the guy was obviously annoyed, quite rude. I asked for the total of my order to have money ready and he judt plainly say ”no. Anything else? I responded no then he hangs up. No time or thank you. Other than that I enjoyed the security of the hotel, we left money out and maid service came by while we were lit and they didn't take it but instead changed our sheets, towels and tidied up my workstation (desk). Will be returning in April again.

Although breakfast is included, it costs nearly $30 for two people. interesting. As long as you eat in the cafeteria, you have to attach it. I don't understand how the Mexicans counted. The breakfast included in the hotel is only 2 slices of bread, coffee and fruit.

This is the kind of place you stay to get a few hours of sleep after getting drunk in one of TJ's many drinking establishments. The hotel is right in the middle of the red light district. It is convenient to many of the establishments that people come to TJ for. If you don't care about anything other than having a bed in a convenient location, this place is a good value and may work for you. It's not a place you'll want to spend any extra time at. That being said, let me explain more about this hotel. It looks nice from the outside, and is set back from the main road by a private parking lot which is guarded. The security of this place is good, which is much appreciated considering the seediness of the area. The staff here are good too, very efficient and friendly. Check in and check out are a breeze and the staff will help whenever they can. The public areas of the hotel have been recently spruced up and look nice. The price of the rooms are reasonable. Those are the only positives, though. The rooms are just nasty - smelly, noisy, dirty. There is almost no natural light - one window faces the interior hotel atrium, and two tiny windows located in the shower room open to an alleyway. There is no fresh air in the rooms and no ventilation, other than noisy wall unit A/C which is only recirculating the same stale air. This is probably why the rooms have a smell. The walls are thin so you'll be hearing a lot of noise (though just from the inside of the hotel - the hotel is set back enough from the street that you don't hear street noise). The rooms were not clean, with little stains here and there, paint peeling off, mold in the bathroom area etc. There are also almost no amenities - no fridge, hair dryer, tissue box. There is a small safe, however. My towels were damp, probably from not being dried enough in the laundry. This hotel can serve a purpose but just know what you are getting if you make a reservation.

Hotel muy limpio con las comodidades básicas, cerca de centro comercial y del estadio para ir caminando. Tiene una alberca agradable y cuenta con su restaurante. Cercas hay Oxxo para cualquier apuro

Normal hotel Price of quality

this is the third time in 3 years we stay at this amazing hotel. This hotel just renovated there rooms, great Bosque room with a chimney and an amazing layout. Its not fancy but it is very nice. each time is a surprise, now they have plenty of parking now. They gave us a free beer at the bar, what hotel does that? not many!! jaja they have a great new outdoor patio to sit and enjoy the evening. Great hotel

The hotel is being renovated, the room has a new decoration taste, if the room is very noisy by the road, it is noisy all night, if the sleep is not good, it is not recommended, the staff is still warm.