Puerto Plata: 35 hotels found

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Latest Reviews for Puerto Plata Hotels

Playabachata

Playabachata

3.3/5103 Reviews
The customer service experience and nightly entertainment is what sets it apart from other all inclusive resorts. The employees do not expect a tip (unlike jamaica). The staff all go above and beyond to make your stay / vacation a pleasant time. Special mention to Star & Sol whom do an amazing job facilitating the Kids club/ Delfi club. They have themed programming and activities for kids daily. The nightly entertainment was amazing. They had an Africa Show - it’s their rendition of Lion King with a love story. It’s great value this resort. Their sister resort next door Senator is upscale; however, I didn’t find the nightly entertainment as good.
Senator Puerto Plata

Senator Puerto Plata

3.8/5103 Reviews
Extremely Disappointing Stay – Not Worth the Money My experience at this resort was frustrating from start to finish. The resort frequently lost power—by frequent, I mean six times in one night and sporadically throughout the week. Even when the power was on, the air conditioning didn’t work, making the room unbearably hot and impossible to relax or sleep in. On our first night, I asked to be moved to a room with functioning AC, and the front desk clerk escorted us to another room—only to find the AC was broken there, too. He assured us we’d be upgraded to a better room the next day. We spent a sleepless, uncomfortable night and returned to the front desk the next morning as instructed. What happened next left me speechless. They said we could move to the upgraded area with working AC—but only if we paid an additional $147 USD because it was a “remodeled room.” I asked how they could justify charging us more when working AC was supposed to be included in the original price. The clerk apologized, but insisted this was the only solution. Reluctantly, we paid the fee, but the new room wasn’t much better. The bed had a deep sag on both sides, making it nearly impossible to get a decent night’s sleep. To make matters worse, the AC in this room stopped working on the final night of our stay. We weren’t the only ones dealing with this. After speaking with other guests and reading reviews, it became clear that AC problems are a common issue the resort is well aware of but hasn’t resolved. While the location and amenities might look appealing online, they don’t make up for the constant power outages, broken air conditioning, uncomfortable beds, and poor customer service. To top it all off, the food was mediocre at best. I left this vacation more exhausted than when I arrived. Save yourself the frustration and avoid this resort entirely.
Iberostar Waves Costa Dorada

Iberostar Waves Costa Dorada

3.8/5103 Reviews
This is an older place, but very clean. Dawell was amazing and so very kind and helpful. When he was not there, his co-worker George was just as nice and friendly and helpful. The 2 of them made our week so much easier. The staff was very kind but not many spoke English and would have to get someone to help on most occasions. We did not like that the cruise ships came in every morning dropping off bus loads of people. We had to put towels on seats in the shade, or they were all gone, then they stayed at the swim up bar the whole day. When they left, the local Dominicans came in and did they same. Would I go there again, absolutely! The Japanese restaurant was delicious as was the Mexican.
Dinasty Hotel

Dinasty Hotel

3.9/565 Reviews
All right. The cleaning and maintenance can be improved.
Lifestyle Tropical Beach Resort & Spa All Inclusive

Lifestyle Tropical Beach Resort & Spa All Inclusive

3.7/5111 Reviews
The only problem is that I have to pay a fine of $100 for each room, because the hotel said it was an offer for American citizenship only... and the page told me that it was not because of the offer. .. I was stolen by the lifestyle tropical beach all-inclusive spa resort hotel chain Puerto Plata, do I need to do a lot of care redo?
Casa Colonial Beach & Spa

Casa Colonial Beach & Spa

4.6/554 Reviews
I have never written any reviews before, but this time I felt compelled to share my experience. I highly recommend visiting Casa Colonial as soon as possible. Our family vacation there was truly magical. From the exquisite architecture and interior design to the attentive staff, delectable cuisine prepared by the chef, and the luxurious pool and spa facilities, every aspect exceeded our expectations. We have been searching for a destination like this for a long time, and Casa Colonial surpassed all our hopes. We were pleasantly surprised to find that it is also very accommodating for families with children and babies. The personalized, warm, and exceptional experience we received at Casa Colonial, complemented by the stunning tropical views, is unparalleled. This establishment certainly deserves a five-star rating.

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Hotel Info for Travelers

Number of Hotels165
Number of Reviews152
Highest PricePHP 21,671
Lowest PricePHP 1,797
Average Price (Weekends)PHP 4,985
Average Price (Weekdays)PHP 4,856